This is an awesome shop located in Dana point right off the main strip. They have a handful of…read morefriendly employees. I would like to give a personal shout out to one of their employees, Jorge. He's got great energy and is very educated on the products they have in store. I'd also like to mention that they have a great selection of inventory, and always keep very well stocked! Their prices are fair and competitive!

Called to ask if they stocked a brand of juice I liked, guy said "no!" Then I asked what are some…read morebrands they do stock? He said a few brands, including one I liked. So I asked do you have this flavor from that brand, he said "you'll just have to come into the store and look yourself!" So I obviously said no thanks, take care! Worst customer service ever! The guy couldn't tell me a few of the flavors they stock. Mind you the entire call lasted less than two minutes. So don't waste your time calling or going here! Extremely rude, lazy and outrageous lack of care for customers!

I'm a long timec customer at all three, even four Capo smoke shops including the one on Marguerite…read morea few blocks north of LA Paz. Tonight I visited this shop that closes at midnight. I was talking to the salesmen "Elia". I commend him for his friendly demeanor and professionalism. I told him to tell George, and now comic to think of it "Moses" that I said hello

Great customer service! Hameed was really helpful and recommended a lot of products. i will be…read morecoming back!

Loren is super sweet and helpful with my indecisiveness. I'm trying to figure out whether I want…read moreCBD or mushroom gummy's. 20% off with your first time order thanks to Yelp! Went with some full spectrum CBD pens!

Great place! 1st time and used coupon from Yelp…read more Great experience and nice customer service! More characters needed.............

This "shop" straight up does not exist. All of the pictures are generated through AI. This is most…read morelikely a scam to steal people's money with a fake shop. If you drive to the address, the store is literally not there.

From the owner: Big Jack’s Smoke Shop is your go-to dispensary in Dana Point, and Southern Orange County for…read morepremium cannabis, edibles and vaping products. We pride ourselves on offering an unbeatable selection, competitive prices, and friendly, knowledgeable service to help you find exactly what you need. Whether you’re looking for flower, pre-rolls, sleep gummies, vapes, edibles, or CBD, Big Jack’s has it all. Locally owned and operated, we’ve built our reputation on trust, variety, and a welcoming atmosphere for every customer who walks through our doors. Always Free delivery on all cannabis orders!

After only a few days of use, the product became defective. It would not charge properly and would…read morenot turn on consistently. I contacted the seller immediately and explained the issue. The seller claimed that I must have dropped the item in water, which is completely false. The item was never exposed to water or physical damage. Despite the product being defective, the seller refused to replace it. I also spoke with their customer service by phone, and the only solution they offered was a $10 refund, which I do not consider acceptable for a defective product. Because the merchant refused to properly resolve the issue, I contacted the payment processing company to dispute the transaction and request a refund. This experience has been very disappointing. The product I purchased from this brand did not work properly, and based on my experience, I would not purchase from them again anymore!

Mousa is a true authentic human being and asserts stellar customer service!…read more I went in for my smokes and came out with a bubbler, screens, lighters and a smile on my face. I made a new friend.

Wonderful shop. They are very friendly and helpful. Love this store! They helped me find exactly…read morethe glass I was looking for.

I got a nice electronic rig for half the price of a puffco…read more Would definitely recommend

Capo Smoke & Cigar isn't just a smoke shop--it's a whole vibe. The moment you walk in, you feel…read morewelcomed, not rushed or judged, just treated like a regular even if it's your first visit. The staff actually know their stuff and take the time to listen, explain, and help you find exactly what you're looking for instead of just pointing at a shelf. Their selection is top-tier. Whether you're into cigars, glass, vapes, or accessories, everything is clean, high quality, and well curated. You can tell they care about what they carry and who they're serving. The shop itself is always organized and comfortable, the kind of place you don't mind hanging out for a few minutes and talking shop. What really sets Capo apart is the respect and consistency. They treat customers like people, not transactions. That kind of service is rare, and it keeps me coming back every time. If you want quality products, real knowledge, and genuine customer care, Capo Smoke & Cigar is the spot.

The service I get from Adam is the best! He is always so polite and friendly. There are a few Smoke…read moreShops near me, but I prefer this one because of a Adam. He knows be by name. He is very knowledgeable about his product. that means alot to me! Shout out to Adam and the best Smoke Shop in San Juan Capistrano. MVL

As usual , super terrific product (s) , exceptional phone and delivery service…read more Product is never unmanageable . I love it for music and movies and art . We are lifelong customers Try them !

Great company. A lot of choices. Good prices. Customer service is really good. Fast delivery…read more Highly recommended.