I tried to handle this a better way San Angelo RV Either the worst liars or the most inept business have ever witnessed. We knew what we wanted ahead time and they just happened to have it in stock. We were met with a smiley glad hand who proceeded to tell us what we needed to put down and why we didn't need to put down as much as we originally wanted to, so be it. Every customer that called in while we talked to this "gentleman", This man, would roll his eyes and just mock and blow off having something smart to say while dismissing them getting back to us. Between talking about the "crackheads" in the hotel next door to their dealership while making the deal we were telling him we had come all the way from Odessa to look at the unit and one of our major concerns would be servicing the unit. The "gentleman" assured us they were just about to open a branch around the Odessa/Midland area and it wouldn't be a issue at all. It was a huge one, one the wasn't going to be apparent until about two weeks after t was dropped off at the Midland location which was either to busy to call or it hadn't crossed their minds to call me, I got both answers. It turns out there is another dealer in this area that sells this brand of rv here in the Odessa/Midland area so they cannot do the warranty work there as promised but if I haul it after waiting two weeks without anyone calling they would accommodate us. No thank you. By this time I had enough it wasn't enough that it looked like people had been just rummaging through my personal belongings while sitting on their lot for apparently nothing. I called politely several times and asked to have the owners call me not for any chew out session but I would want to know. It gets worse though I ended up calling the manufacturer of the unit to talk about the defects on the brand new unit and the places I could take it to get it worked on since the very reason we bought it was to make some memories with someone who's time on this planet is very limited at this point. This being said I sent this list to the same gentleman that sold us the unit and told him the mistakes he made in telling us his new location would help us and that I had spoken to the manufacturer and half of the items on the list should have been taken care of by the dealer before delivery my only problem was this was sent over text because I couldn't get this man to answer his phone. His response was even though he didn't know my wife was going to answer my phone was to chew her up one side and down the other I tried calmly several times again and again to get the owners to call me as to not Disparage anyone's company unfairly but this is where we are I asked politely many times to not be ignored by management that I feel would just cover for bad actors that have been with the company probably too long read more

My dad took our camper in to have the air conditioners replaced, they were able to get us in rather quickly and get the work done. Upon arrival to get the trailer the guys bringing it out to up jackknifed it in the parking lot blowing one tire and screwed up the other 3, don't worry I figured they'd try to at least off to help with the replacement of the tires to help pay for said mistake right?? Nope had to go spend ANOTHER 1200$ out of my pocket for 4 brand new tires on top of 2 new air conditioners. Definitely WON'T be coming back to this place ever again, didn't even offer to help. read more

Will Eubanks found the rv we wanted and gave us a great price. He also obtained financing at a better rate than we found, and guided us to a good insurance agent. He's been professional and efficient throughout the entire process: searching rvs, purchasing and after-sales. 5 stars isn't enough - Will goes to 11! Steve and Donna Spratt read more

The only reason I gave them 1 star is because there is not a zero. This Place is terrible. The service department is the worst I had to work on my own camper the first two days I had it because of their crappy work. They are misleading and not up front with you on a lot of stuff. Salesman tells you one thing and MGT tells you something else. Please find someone who wants to help you and not forget who you are and not return your e-mails. The only reason I bought from them is to buy local. IT WILL NOT HAPPEN AGAIN ! read more

Buyer Beware. That's all I can say. We were an out of state purchaser and bought a unit sight unseen (I even spoke with the president of this company, Matthew McConnell and told that I "should have been more diligent" in making sure the unit was in good shape. I asked how and he replied, "by hiring someone to come look at it. That's what I do and I purchase several RV's". Wow. The unit was damaged under the 5th wheel on the exterior. It was either taken in with the damage and they chose not to disclose it, or it was damaged in transport. My transportation guy said he did not damage it. No one is taking responsibility. I don't know who caused the damage. We did not. We should have been more diligent when it arrived. The lack of communication with this company was unbelievable. I filed with the BBB and was basically called a liar, that I altered texts to fit my needs and basically accusing me as follows: "or even worse Mrs. Miller caused the damage herself trying to move the RV. I have been in the RV industry for over a decade as a Manager and the damage Mrs. Miller has displayed is 100 percent indicative of damage caused by a tool box or fuel cell in the bed of a truck and the driver turning at an angle extreme enough that the tool box or fuel cell in the bed of the truck causes damage to the RV. I have attached photos and videos sent to Mrs. by her salesperson Derek that shows while in the possession of San Angelo RVs there was no damage on the RV" The video James Hall is referring to was of the inside. The damage was on the outside under the 5th wheel. There was no video of the outside of this unit from top to bottom. In addition to their unethical business practices I was called demanding and unreasonable. Was I? I was demanding because no one would answer my questions. I had no idea who I was working with. All I had were phone numbers - no names except for James' and he told me "Derek" was also involved. I even asked at one point "Is this James". No answer. It took 4 1/2 months to get the paperwork for us to license this unit. There was apparently a problem with the original title and yes, I hounded them so that we could get it licensed. Shame on me for being "demanding and unreasonable" for wanting them to do their job. I would steer clear of this place. As stated above, the president, Matthew McConnell told me he would be getting back to me on Monday. (we spoke Friday 14; Monday would have been the 17th). He never called back. If I could give this business a 0 rating I would. San Angelos RV agreed to pay me $155 because we received the unit with no temp tag. I have yet to see that money. They agreed to it on June 17. Today is July 2, The published price has added expenses - just beware! read more

Stay away from this place unless you don't mind them having the rv more time for half a$$ repairs than you do. The service department will half a$$ all the repairs needed, and you will spend more time waiting for the rv than enjoying it. Unless this type of service is what your after.. You may have found the right place for you!! if not drive on down the road. read more

We were shopping for a particular Winnebago. San Angelo RVs had the exact model we were looking for at a good price. Will Eubanks worked with us to get the best deal. Contrary to the other review, Will was always professional and courteous. We drove 1,000 miles to purchase from Will. He had it all ready to go when we arrived. Of course, we called to give him a heads up. Henry gave us a tour of our rig and was very knowledgeable and friendly. He thoroughly answered questions. The guys got us all set up and ready to in under an hour. I'd drive 1,000 miles to buy and RV from San Angelo RVs again. Thanks. read more

I will NEVER buy an RV from this place. The salesman that helped us (Will Eubank) told us multiple times that he would call us back after he called his supervisor to check on inventory coming in. We were prepared to buy a new RV if they could get the exact one in that we were looking for. He obviously never checked on getting it or just didn't care to call me back. I will drive 300 miles before buying anything from these people. read more