Good lord!!! run away from this place as fast as you can!!!! I appl for a loan on an RV and they…read morecsme back with an interest rate of 16%!!!! I went elsewhere and bought the save RV with a rate of 8.2%!!! These people are just trying to rip you off!!! STAY AWAY!!!!

My wife and I came to Stanton just to look at RV's, Asa Bynum greeted us and we got started looking…read morehe was very helpful and knows the products he sells very well. As I said we came to just look and ended up getting a great deal on a camper. Asa is the man to go see for your camper needs. Everyone that we spoke with at Baily Toliver were very kind we will continue to do business with them in the future. Thanks for all of your help Asa Bynum.

Called looking for a part. Originally put me on hold sent me to the parts department where it went…read moreto voicemail. Called back same guy answered. Told him I was the one looking for the part and he just said oh no we don't have those. I'm pretty sure he didn't even bother to look. So guess what I called Napa auto parts got the same part probably for cheaper and they appreciate my business. So just because you're looking for an RV part does not mean you have to go to the family RV center cause despite their advertisement you were not part of the family!

Brad was an amazing salesman. He was honest and upfront about everything. I wish every person i…read moredeal with on a day to day were like him. now go watch SONS OF ANARCHY. THANKS FOR EVERYTHING Lonnie and Jennifer Fisk

Excellent service. Very friendly staff…read more Will continue to do business Erik, JR and the whole staff is awesome

Went in to check out a few options for my next camp trailer and JR was very helpful and…read moreknowledgeable! He showed us what would best fit our needs/budget and wasn't the typical salesman who tries to pressure you into buying!

great customer service!! all the workers are super nice and helpful. i have yet to have a bad…read moreencounter.

The owner is so rude. Don't buy from this place he actually talked down to me and said "you won't…read moreget a better deal boy"

I cannot begin to express how amazing this rv park/outlet is! There are SO many great things, for…read moreexample; nice, spacious pull through and back in sites. There are SO many sites to choose from. We've been here for 3 weeks now and we have not had an rv on either side of us. Even if there was, each side of the site has a great amount of space. Curtis, John, and Lynn were able to help us with installing a new 15k ac unit on the same day as requested. We have a bulldog so things like that are extremely important. They also came to us! We didn't have to worry about packing the rv up and towing it to a repair shop. This will forever be our home when we decide to make our way down to Abilene. Thank you all at big country rv!!!

The only reason I'm giving this company a star is because that's the lowest rating I can give them…read more My husband and I traveled over two hours to come out and shop/hoping we would find the one! We called them and the gentleman said they closed at 4pm. It was a few min after 3pm. So he told us how to get there; the gates were closed/locked and we called them again. No answer...How annoying!!! He knew we were on the way!

2/13/2020 Over the past few days I have spoken with several…read moreRV dealerships in a couple of different cities looking to trade in my RV. Each one I spoke with was helpful and polite..........until I contacted Webb's RV. After filling out a dialogue box early this morning to express interest in a couple of RV's,  I was emails a few hours later by a representative. Typically, dealers have called me on the phone in response to my inquiries in order to introduce themselves and talk a bit about what I am looking to accomplish. Webb's chose to email me, which is perfectly fine, but the emails were short and unprofessional as if perhaps I were inconveniencing them somehow. My questions were met with curt responses and I don't think the person even told who they were. When I'd had enough, I told the person what I thought of the exchange and of course their position was that I was upset because they were trying to get information about my trade, which couldn't be further from the truth. I let them know that they were losing a sale because because of the unprofessional way the correspondence was being handled and that if that I couldn't imagine things being better throughout the deal making process. Of course the response was that it was actually me that was unprofessional, which is moronic because my profession is not buying RV's but selling them is his/hers, and that I have wasted enough of their time. It is very clear that Webb's RV collectively has no concept of friendly customer service. If a business fails so spectacularly at such a simple task as initial interaction with a potential customer, one has to assume that it can only get worse when they have your money. I will never do business with these rude people.

I just move to Odessa for work. Needing a few things for my RV I decided to stop in and purchase a…read moresewer hose extension, Heating element for the water heater, Ionizing rod, and a few other things. When I got home and tried the parts for the water heater they did not fit. I went back and spoke with Suzanne Webb, she became very irritated with me telling me that her supplier sells her these items. I was able to return the heating element, but could not return the ionizing rod because it was damaged in the installation. I was going to purchase another rod, but she refused to sell to me; At which point I left. My take on this place is they are in business to make money, not to offer a service. They had little intelligence on the product they were selling and were very high priced on crap. None of their stuff was name brand items which means it comes from a third party vendor. I would suggest to travel just down the road to Billy Sims Trailer Town or Miller's.

This place is over priced I bought a dometic thermostat for…read moremy camper Hooked it up and it didn't help my problem I tried to return it 2.5 hours later and they refused because I had installed it even though it never had power to it. Then the lady was rude and mouthed off that I should have read the policy before I bought it. What really pissed me off is she waited till I was almost out the door before she run her mouth. She wasn't woman enough to say it to my face.

Not much in the parts selection. The guy that helped me was very knowledgeable. Too bad I didn't…read morefind what I was looking for.

Roy did a Great Job fixed the A/C and Water Pump on our RV on time and a Good Price ! Mobil RV…read moreservice is hard to find We will use him again if Needed !

I am living in an RV temporarily while I build a house. Roy at M&R is a godsend! He has been out…read moreseveral times for my and my mom's RVs in the past year. He has replaced our water heater, cleaned and serviced our furnace, provided valuable advice on the holding tanks and helped us manage through everything. When one of our AC units began freezing up, there was no hesitation but to call Roy! Honest and helpful. Very upfront about charges and costs.

Will Eubanks found the rv we wanted and gave us a great price. He also obtained financing at a…read morebetter rate than we found, and guided us to a good insurance agent. He's been professional and efficient throughout the entire process: searching rvs, purchasing and after-sales. 5 stars isn't enough - Will goes to 11! Steve and Donna Spratt

I tried to handle this a better way San Angelo RV Either the…read moreworst liars or the most inept business have ever witnessed. We knew what we wanted ahead time and they just happened to have it in stock. We were met with a smiley glad hand who proceeded to tell us what we needed to put down and why we didn't need to put down as much as we originally wanted to, so be it. Every customer that called in while we talked to this "gentleman", This man, would roll his eyes and just mock and blow off having something smart to say while dismissing them getting back to us. Between talking about the "crackheads" in the hotel next door to their dealership while making the deal we were telling him we had come all the way from Odessa to look at the unit and one of our major concerns would be servicing the unit. The "gentleman" assured us they were just about to open a branch around the Odessa/Midland area and it wouldn't be a issue at all. It was a huge one, one the wasn't going to be apparent until about two weeks after t was dropped off at the Midland location which was either to busy to call or it hadn't crossed their minds to call me, I got both answers. It turns out there is another dealer in this area that sells this brand of rv here in the Odessa/Midland area so they cannot do the warranty work there as promised but if I haul it after waiting two weeks without anyone calling they would accommodate us. No thank you. By this time I had enough it wasn't enough that it looked like people had been just rummaging through my personal belongings while sitting on their lot for apparently nothing. I called politely several times and asked to have the owners call me not for any chew out session but I would want to know. It gets worse though I ended up calling the manufacturer of the unit to talk about the defects on the brand new unit and the places I could take it to get it worked on since the very reason we bought it was to make some memories with someone who's time on this planet is very limited at this point. This being said I sent this list to the same gentleman that sold us the unit and told him the mistakes he made in telling us his new location would help us and that I had spoken to the manufacturer and half of the items on the list should have been taken care of by the dealer before delivery my only problem was this was sent over text because I couldn't get this man to answer his phone. His response was even though he didn't know my wife was going to answer my phone was to chew her up one side and down the other I tried calmly several times again and again to get the owners to call me as to not Disparage anyone's company unfairly but this is where we are I asked politely many times to not be ignored by management that I feel would just cover for bad actors that have been with the company probably too long