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    Casey's Campers

    2.3 (3 reviews)
    Closed 8:30 am - 5:30 pm

    Services - Casey's Campers

    RV repair

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    Webb's RV

    Webb's RV

    (7 reviews)

    2/13/2020 Over the past few days I have spoken with several…read moreRV dealerships in a couple of different cities looking to trade in my RV. Each one I spoke with was helpful and polite..........until I contacted Webb's RV. After filling out a dialogue box early this morning to express interest in a couple of RV's,  I was emails a few hours later by a representative. Typically, dealers have called me on the phone in response to my inquiries in order to introduce themselves and talk a bit about what I am looking to accomplish. Webb's chose to email me, which is perfectly fine, but the emails were short and unprofessional as if perhaps I were inconveniencing them somehow. My questions were met with curt responses and I don't think the person even told who they were. When I'd had enough, I told the person what I thought of the exchange and of course their position was that I was upset because they were trying to get information about my trade, which couldn't be further from the truth. I let them know that they were losing a sale because because of the unprofessional way the correspondence was being handled and that if that I couldn't imagine things being better throughout the deal making process. Of course the response was that it was actually me that was unprofessional, which is moronic because my profession is not buying RV's but selling them is his/hers, and that I have wasted enough of their time. It is very clear that Webb's RV collectively has no concept of friendly customer service. If a business fails so spectacularly at such a simple task as initial interaction with a potential customer, one has to assume that it can only get worse when they have your money. I will never do business with these rude people.

    Over the past few days I have spoken with several RV dealerships in a couple of different cities…read morelooking to trade in my RV. Each one I spoke with was helpful and polite..........until I contacted Webb's RV. After filling out a dialogue box early this morning to express interest in a couple of RV's, I was emails a few hours later by a representative. Typically, dealers have called me on the phone in response to my inquiries in order to introduce themselves and talk a bit about what I am looking to accomplish. Webb's chose to email me, which is perfectly fine, but the emails were short and unprofessional as if perhaps I were inconveniencing them somehow. My questions were met with curt responses and I don't think the person even told who they were. When I'd had enough, I told the person what I thought of the exchange and of course their position was that I was upset because they were trying to get information about my trade, which couldn't be further from the truth. I let them know that they were losing a sale because because of the unprofessional way the correspondence was being handled and that if that I couldn't imagine things being better throughout the deal making process. Of course the response was that it was actually me that was unprofessional, which is moronic because my profession is not buying RV's but selling them is his/hers, and that I have wasted enough of their time. It is very clear that Webb's RV collectively has no concept of friendly customer service. If a business fails so spectacularly at such a simple task as initial interaction with a potential customer, one has to assume that it can only get worse when they have your money. I will never do business with these rude people.

    San Angelo RVs

    San Angelo RVs

    (8 reviews)

    I tried to handle this a better way San Angelo RV Either the…read moreworst liars or the most inept business have ever witnessed. We knew what we wanted ahead time and they just happened to have it in stock. We were met with a smiley glad hand who proceeded to tell us what we needed to put down and why we didn't need to put down as much as we originally wanted to, so be it. Every customer that called in while we talked to this "gentleman", This man, would roll his eyes and just mock and blow off having something smart to say while dismissing them getting back to us. Between talking about the "crackheads" in the hotel next door to their dealership while making the deal we were telling him we had come all the way from Odessa to look at the unit and one of our major concerns would be servicing the unit. The "gentleman" assured us they were just about to open a branch around the Odessa/Midland area and it wouldn't be a issue at all. It was a huge one, one the wasn't going to be apparent until about two weeks after t was dropped off at the Midland location which was either to busy to call or it hadn't crossed their minds to call me, I got both answers. It turns out there is another dealer in this area that sells this brand of rv here in the Odessa/Midland area so they cannot do the warranty work there as promised but if I haul it after waiting two weeks without anyone calling they would accommodate us. No thank you. By this time I had enough it wasn't enough that it looked like people had been just rummaging through my personal belongings while sitting on their lot for apparently nothing. I called politely several times and asked to have the owners call me not for any chew out session but I would want to know. It gets worse though I ended up calling the manufacturer of the unit to talk about the defects on the brand new unit and the places I could take it to get it worked on since the very reason we bought it was to make some memories with someone who's time on this planet is very limited at this point. This being said I sent this list to the same gentleman that sold us the unit and told him the mistakes he made in telling us his new location would help us and that I had spoken to the manufacturer and half of the items on the list should have been taken care of by the dealer before delivery my only problem was this was sent over text because I couldn't get this man to answer his phone. His response was even though he didn't know my wife was going to answer my phone was to chew her up one side and down the other I tried calmly several times again and again to get the owners to call me as to not Disparage anyone's company unfairly but this is where we are I asked politely many times to not be ignored by management that I feel would just cover for bad actors that have been with the company probably too long

    My dad took our camper in to have the air conditioners replaced, they were able to get us in rather…read morequickly and get the work done. Upon arrival to get the trailer the guys bringing it out to up jackknifed it in the parking lot blowing one tire and screwed up the other 3, don't worry I figured they'd try to at least off to help with the replacement of the tires to help pay for said mistake right?? Nope had to go spend ANOTHER 1200$ out of my pocket for 4 brand new tires on top of 2 new air conditioners. Definitely WON'T be coming back to this place ever again, didn't even offer to help.

    Casey's Campers - rvrepair - Updated May 2026

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