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Big Spring Harley Davidson

4.3 (7 reviews)
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Services - Big Spring Harley Davidson

Motorcycle repair

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2 years ago

Got to visit it 20 plus years ago before it got remodeled. Was still lots a wood! You would get the feel of old Harleys and sweaty leather

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5 years ago

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7 years ago

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14 years ago

Staff was great and very helpful I was in a hurry so i did dash in and dash out.

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12 years ago

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8 years ago

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17 years ago

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Family PowerSports Odessa

Family PowerSports Odessa

(5 reviews)

Just horrible. We purchased a sxs about ten months ago and it's been in their shop for three. I…read moredestroyed my radiator hose and Jake says we can't claim warranty that's your fault, can't even try to help you out. So I pay a bunch of money and wait two weeks for them to fix the hose only to find out in the first mile of travel they installed it incorrectly causing it to rub on a moving part, rupturing it. Now we are all good to claim warranty work on it, that will be a two month wait with no calls and if you call them they get attitude. I have had it out for two weeks and it's dead again. I took it in the first couple months after purchase and complained it was idling hard and dying randomly. Left it there for over a week only for them to say it's nothing. It's continued to do this off and on since. Last time I got it serviced I found the air filter laying in the box not hooked to the air duct but why even bother to call and complain, nobody else services the brand for 100 miles and they don't care. I literally can't say enough bad about this place. Everything they told us during sales was laughably wrong. You can always get service on a Saturday if you show up at 9. Nope. That will be about a two week wait but we can't tell you exactly when and you gotta leave it here. It took them three hours to call me back and let me know that. Out of everything that has transpired I think my favorite is when I originally destroyed my radiator hose I paid extra to have the replacement expedited with the promise as soon as they received the part they would have it on and back to me. My profession requires the buggy, it's important to me. They didn't call when the part came in and it took another week after that to install. Just took it in to trade it off at a different dealership and the compression in the cylinder is under 100, it's ruined. I was told that if they didn't install the air filter correctly I was pushing dirt through the cylinder which ruined the engine. I had checked it myself but a week had past by then. I got 1800 trade in for it and paid 12k 10 months ago. It's still under warranty but if I want that taken care of I have to take it back here, to the place that destroyed it.

Great customer service and very reasonable prices. Ask for Mike in the parts department. He is very…read moreknowledgable and more than willing to help. I will be going to Family PowerSports from now on for all my motorcycle needs.

Family Powersports - Old adhesive under new weight.

Family Powersports

(10 reviews)

Today I took a wheel to them to have a new tire installed. I brought the new tire and rim did not…read morehave a tire on it. They did complete the job in a reasonable amount of time, but when I got home with the wheel I noticed the balance weights didn't look right. They were hardly adhered to the rim. As you can see from the pictures they didn't try to take the adhesive from the old weights off and because of the curve of the rim where they tried to put their weights they hardly had any contact at all. To me this is one of the simplest of jobs and they couldn't complete it properly. You would also think if they have a new person doing the grunt work like tires, that they would inspect the work closely. I would not have liked being a car behind me when these weights flew off at 75 MPH. For almost $50 of work you would think it would have 100% correct

I'd go to Oklahoma before I'd ever go back to them. Excessive charges for taking out and…read moreinstalling a new spark plug, $30. Checked all systems after reflashing ecu, said it wasn't running correctly, but statement/bill says otherwise, $760; we didn't ask them to check the other systems. They tried selling us a new battery on multiple occasions , we didn't need or want. Tried telling us our primary clutch was out. They tried to get us to trade in our UTV on multiple occasions, we didn't want to. they seem to only want to sell new machines. They told us it would be a couple of days and we'd get our machine back, 3 months later we finally did. The ECU reflash only takes 10-15 minutes to do.

Big Spring Harley Davidson - motorcycledealers - Updated May 2026

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