Guess you have to catch these people on the right day…read more A little background, I sold 7.5 grams of gold ($3,300 spot price at the time) for $725. Not a bad rate on that so I came back with 10 grams a couple months later (again, $3,300 spot price), and the guy offers me $690 for it. $690 for 10 grams of gold is over 35% below today's spot price. That's not just a lowball offer; it borders on predatory, especially from a professional jeweler who should know better. And their response: "We regret that our offer did not align with your expectations. Our pricing is based on market and what we are willing to buy items for, and if you opt not to sell the item to us, you are free to sell it independently to any other interested party." For a business that advertises themselves as giving the best prices for gold, that seems dishonest. If I'd have known I was going to get lowballed, I wouldn't have wasted my time. Just be honest and say, "We're going to give you 35% below today's spot price." How you conduct business is important. How you treat people is important. Being crooks -- in time this business is going to pay for that. That is, if it hasn't already.

I just had my wedding ring fixed here. Not only was the service amazing, and the people so very…read moreattentive but the cost was reasonable I felt so good having them fix my ring , never worried a minute about it . My ring has never looked so good!! Thank you so much to the staff and jeweler who fixed my ring. And thanks to the pup for keeping me company

Mr. Murphy offered watch repair for my father in law's watch from WWII that was exceptional. We…read morewere very thankful to be referred to him, and will highly recommend their services, including custom elk ivory rings like my sweetheart has always dreamed of owning.

From the owner: Just for you...Custom Designed, Hand Crafted, Personal Touch. 35 years of pleasing people!…read moreCustom repair of jewelry and watches. Watch Battery Replacement (my special operation of careful cleaning of cases and bracelets, resealing, and fresh batteries)!

Seriously, the service here is top-notch. They totally have a "can-do" attitude, which is so…read morerefreshing. I had these three bracelets that were way too long, about ten inches each. I needed them sized down to a nine, and they handled it perfectly. Definitely recommend this place for any jewelry adjustments you might need!

I dropped off a pair of diamond earrings to be cleaned. When I got them back they were two…read moredifferent earrings. One was silver the other one was gold. The pair I dropped off were gold. I didn't see the difference until I took them out of the jewelry pouch I put them in when I picked them up. When I went back to the store I was told that they only put one pair of earrings in at a time. So why did I get two different earrings back?

Five-Star Review for Goldworks…read more Twenty-seven years ago, my engagement ring had a CZ while my husband paid off the real diamond. Choosing layaway instead of debt was our first financial decision together. When the diamond was finally paid off and set, the jeweler moved the CZ into a simple white-gold pendant I wore every day for more than 20 years -- a small but meaningful reminder of our commitment to start our marriage debt-free. After decades of wear, the clasp broke, and I lost the necklace before I could repair it. I searched for months before accepting it was gone. We came to Goldworks hoping to recreate it, and they exceeded every expectation. They listened with genuine care and rebuilt the necklace beautifully -- honoring the original design, but this time with a real diamond. It matches my wedding set perfectly and feels like a piece of our history restored. Thank you, Goldworks, for your kindness, craftsmanship, and respect. We are truly grateful.

My fiancé and I had such a wonderful experience designing my engagement ring and wedding band. The…read morestaff were absolutely amazing! They made sure we were comfortable with the design and walked us through every step of the process. It was so neat to perform the casting process of the ring in house and be a part of it! Exceptional service from Rocky Mountain Goldworks! Highly recommend.

I've been to this shop several times now, for both buying and selling, and I have had consistently…read moregood experiences. I feel that they are honest, transparent, and knowledgeable. If asked, they will give whatever information they are able to, but without putting any pressure on the customer. I have had the most interactions with Brad K, who has provided exceptional customer service. All in all, CC & J seems like a very well-run business, and I will keep coming back.

Super helpful and informative. Best deals on jewelry and great educational…read moreExperience!

I had the most incredible experience with Towne Jewelers of Windsor. They took my engagement ring…read moreand original wedding band and transformed them into an entirely new ring that feels so much more like me, and the entire process was just as meaningful as the final piece. From the very first design conversation, I felt listened to and cared for. They walked me through every step, helped bring my ideas to life, and made what could have felt overwhelming feel really exciting and collaborative. Getting to try on the 3D print before the ring was made was such a cool moment. It made everything feel real and gave me total confidence in the design. And then the final ring... I truly couldn't love it more. It's beautiful, thoughtful, and carries so much history while still feeling completely new. If you're considering redesigning heirloom jewelry or creating something custom, I can't recommend them enough. The craftsmanship, communication, and overall experience were all exceptional.

Ed was fantastic in fixing my Anniversary ring and fixing the prong on my Engagement ring, then…read moreattaching my Wedding Ring to my Anniversary Ring. I highly recommend him. He also does custom designs. We will use his services next time we need something done. I LOVE what he did for me!

Unfortunately a worker here at Riddles ruined a once in a lifetime experience for me. I went in…read morewith my boyfriend to look at jewelry, unaware that he'd been in there a week before having already bought an engagement ring for me. The associate who had assisted him, came up to us and asked "Did she say yes?" I had no idea that he was planning to propose, and she ruined that surprise for me. Incredibly disappointed by this, and when I called to explain the situation, the assistant manager seemed to take it lightly and just said he'd talk to the team about that. So I wouldn't recommend this place if you'd actually like to surprise

What a friendly, clean store! Really loved it; Kira helped me pick out a great watch for my partner…read moreand was just the personification of professionalism, caring, poise, and customer service.