Recently had to switch pharmacy because of Medicare coverage. Selected Walgreens based on reputation. This place is horrible. I haven't found any prescription prepared within a reasonable time. Staff acts like it's my problem that they are two or three hours behind on prescriptions. Stay away unless you've got half a day to wait for simple prescriptions, refills, or new it doesn't make any difference. read more

The pharmacy is okay, but if I need meds I will just get them from the local VA hospital as they are much faster, and deliver regular refills to your home. They have a fair assortment of lotions, food powders and the like. A rather large portion of the store is dedicated to make-up for some reason as well. There is a meager toy section that is VERY overpriced so veer the children away from it. Animal food etc., is bare bones and about the same as you'd find at Big Lots. Some greeting/birthday cards as well as gift bags etc., for those of us who totally buy a gift the day of a birthday because we forgot. Great selection of regular over-the-counter medicines near the pharmacy. The food aisles are packed full of unhealthy food. I mean I understand having them there as a convenience, but this Walgreens in its current location serves as a grocer for a lot of lower income people nearby and they should have access to healthier foods rather than garbage that's saturated in fat and sodium. Speaking of healthy, why does a pharmacy sell tobacco products still? It's rather strange to me. The store is clean, and the staff is alright (they can be curt sometimes). The hours are a big draw as there are a great deal of late night boozehounds/meth-heads that meander from the dive hotels nearby so be on your toes. There can be some seedy people in the area. read more

Go to Walmart. Worse Walgreens I've ever been to. My son was out of meds so I specifically asked if they would be able to get what he needs. They said yes. Two days later I call and check, not only did they put in the script late, when they realized they couldn't get it they didn't even call me. I had to call them. I told them it would have been nice for a call and they said, "yep you're right." And didn't even care. I go to Walmart to get the script filled and Walmart tells me that Walgreens shouldn't have even accepted the script because certain laws apply to this type of medicine. Thankfully, Walmart worked with me and we got it fixed. This place is also dirty, unprofessional and just horrible customer service. Especially by the pharmacy, they cuss in front of patients. Say private information out loud. Horrible horrible. read more

The pharmacist was incredibly rude. I was asking him questions about my medication and he was openly bothered that I had concerns about side effects. He literally sighed and checked his watch before answering me. There are way too many places to get a $100 prescription filled in Cheyenne. I won't waste this pharmacists time again. read more

If you're thinking about changing to Walgreens for your prescriptions, DON'T. This one in particular is a joke - they've changed my birth control prescription w/o telling me, almost EVERYTIME I call in a prescription something is messed up w/ it - and mind you I'm a Type 1 Diabetic who NEEDS her insulin everyday to live. This time "oh the prescription was never filled I'm sorry come back in 15 mins" when I called 4 days in advance, like I have all day for them to get it together. Get new/more help and learn how to do your job people. I'm switching pharmacies this week. read more

Take a look at the floors all around the store. They are so disgustingly dirty and people buy food here. read more

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This location is close to my work which makes is convenient at lunch time when you need to grab medicine or a few odds and ends. This store is well kept and clean it can get busy at times and you have to wait in line. They also have a great clearance section to check out. Can get some great deals if you are willing to dig through. read more

I quit using walgreens a few years ago due to excessive wait times. I just recently had a prescription sent here. Not once, but three times before going to pick up my prescription I mentioned it was a workers comp claim. I wait in line for about 15 minutes and when I give my name etc they try to charge me. I again mention it's a comp claim as I had the day before. Ah shucks , they forgot. It could take an hour or 72 hours. Their I couldn't care less attitude has grown tiresome! read more

I went to Walgreens to pick up a Contour Next One. The person behind the desk's name was Kristen. She was completely rude and did not listen to my issue. We had a conversation that lasted about 20 minutes. It did not help that Kristen said "Listen. ma'am, I understand you are frustrated, but you do not take it out on me." That tipped me over the edge. She did not listen, she was unpleasant to us. And she was just rude and disrespectful. I am not coming back here anytime soon. Thanks If anybody else reads this, go to MEDICAP!! They are much friendlier as well as better priced. Do not come here thinking customer service is good. IT IS A JOKE! Once again, GO TO MEDICAP!!!!!! Thank you read more

I called this store because the Dell Range store told me this store would have "Cheyenne"t-shirts. I called speaking with an employee and they said that they have alot of shirts that said "Cheyenne". So we headed over there and there was literally no shirts that had Cheyenne on it. The only shirts they had were men's shirts or the local sports team Wyoming shirts. I was so disappointing that we drove all the way over here when the employee said they had a bunch of Cheyenne shirts and they had none. read more

The technicians are super rude. You don't understand one thing and they get a tone to their voice that is annoyed and makes you sound stupid. Also asked the pharmacist questions. She didn't seem that interested in answering me. Not a good place to go if you want friendly service. read more

Horrible customer service. No people skills and rude. Not helpful. Unable to answer the simplest of questions.

They are not enforcing the people to wear masks. I was sitting in the car waiting for my husband to pick up prescriptions and about 80% of the customers were not wearing masks. Not wearing masks is a very selfish act, and why didn't Walgreens have the drive through service open? I would've felt so much more safe using the driver though. read more

The service at this place has truly gone downhill. For the past 6 months we have had to wait for ever while they correct our Rx, even though it has remained exactly the same. Often, you can wait for over an hour, and then wind up having to go back the next day because it still isn't right. Seriously, it isn't just that the service sucks, but the incompetence. read more

Horrible customer service by the pharmacy. Unwilling to work with the patients and it's a nightmare to call them. Takes forever for someone to pick up the phone! read more

Great place to shop! Very clean and appealing shopping environment. The Pharmacy is so warm and welcoming!

Convient location. Friendly staff and good selection of products. Will definitely return.

We have used most of the services at Walgreen's. They have a 24-hour pharmacy, which is really awesome when you're released from the ER at 3 AM. We've also had pictures processed at their Photo Center, that turned out awesome. The only thing stopping me from giving them a 5-star rating is the prices. There normal perscriptions are really pricey, and so is their over-the-counter medicine. Good store, great quality and selection, just priced slightly on the high side. read more

Pharmacy tends to be really busy but they are really helpful and courteous.

If you get your prescriptions here double check before taking. My Dr. sent in a prescription with a dosage change. Picked up next one and noted dosage not changed. Called talked to tech. Said I would use that month on old dose but get it corrected. Went in next month and same problem. Called, spoke with tech and pharmacist, they were still filling ofd the old prescription. read more