The gentleman of this store is one of the most knowledgeable and professional jewelers that I have…read morehad the pleasure of dealing with. His work was superb in fixing a couple watches of mine and recently did some work on my wife's wedding ring. He welded her rings together and replaced a gem, and did a flawless cleaning. Whenever I have any repairs needed, or hear that a friend needs one, I will always suggest gentleman's fine work. Thank you sir!

If I could give 0 stars I would, I pawned my engagement ring after my divorce and they wrote me a…read morecheck and now my bank is in the negatives because there was no money for them to give me. ALWAYS LATE OPENING

My fiance bought me a ring from Samuels and I went in to get it sized when I went to pick it up my…read morefiance noticed a flaw in the diamond he was told by the lady who helped him and sold him the diamond he purchased was flawless, so when we noticed a flaw he was upset we went and spoke with Jake and after all he helped us and solved our problem. We walked out of there more than satisfied. He gave us a beautiful diamond that is one step down from being flawless. We are new here to Cheyenne and found our jewelry store we will go to Samuels for all our jewelry needs. Thank you for making this experience wonderful

I usually go to Colorado for jewelry, but gave Samuels a chance one day. Since then, I have gone to…read morethese guys a few times. Between the service and the prices, I will never buy my jewelry anywhere else again. Jake the jeweler went above and beyond and picked out the perfect items for my wife and daughters.

Mr. Murphy offered watch repair for my father in law's watch from WWII that was exceptional. We…read morewere very thankful to be referred to him, and will highly recommend their services, including custom elk ivory rings like my sweetheart has always dreamed of owning.

From the owner: Just for you...Custom Designed, Hand Crafted, Personal Touch. 35 years of pleasing people!…read moreCustom repair of jewelry and watches. Watch Battery Replacement (my special operation of careful cleaning of cases and bracelets, resealing, and fresh batteries)!

I own a $610 SEIKO radio sync solar world choreograph watch that is out of warranty. I sent it to…read morethe SEIKO headquarters because the button that controls daylight saving time or mountain time did not work. I also could not set the watch manually. I received a quote about 5 to 7 days later it would cost just under $300 to repair the watch. I elected to have the Watch sent back to me and I took it to King Brothers this morning. About mid afternoon I received a call that the watch was ready and the repair charge was $5!! I asked them to repeat the amount to confirm what I thought I had heard. Felix and his apprentice are the absolute best!! They are very fair, very honest and are truly professionals craftsmen in their field. We have jewelry that needs repaired, also. GREAT SERVICE!!

Brought a ring in to get resized and have one of the stones, an opal. They had the ring for nearly…read morea month. I was finally contacted for pickup and they handed me the ring and found they had coated the rings multiple stones with some kind of poly substance that totally distorted the appearance of the gems. Went back an hour later to ask what they had done to my ring and was told that it was there to protect the stones. I asked to have it removed and they complied. The whole epoxy to protect the stone was a scam to attempt to cover up the fact that the opal they replaced has a noticeable chunk missing from its face. I won't even go back there to wage my complain, no telling what I might get back in another month. If you care about your stuff, take it somewhere else.

Five-Star Review for Goldworks…read more Twenty-seven years ago, my engagement ring had a CZ while my husband paid off the real diamond. Choosing layaway instead of debt was our first financial decision together. When the diamond was finally paid off and set, the jeweler moved the CZ into a simple white-gold pendant I wore every day for more than 20 years -- a small but meaningful reminder of our commitment to start our marriage debt-free. After decades of wear, the clasp broke, and I lost the necklace before I could repair it. I searched for months before accepting it was gone. We came to Goldworks hoping to recreate it, and they exceeded every expectation. They listened with genuine care and rebuilt the necklace beautifully -- honoring the original design, but this time with a real diamond. It matches my wedding set perfectly and feels like a piece of our history restored. Thank you, Goldworks, for your kindness, craftsmanship, and respect. We are truly grateful.

My fiancé and I had such a wonderful experience designing my engagement ring and wedding band. The…read morestaff were absolutely amazing! They made sure we were comfortable with the design and walked us through every step of the process. It was so neat to perform the casting process of the ring in house and be a part of it! Exceptional service from Rocky Mountain Goldworks! Highly recommend.

Super helpful and informative. Best deals on jewelry and great educational…read moreExperience!

Great shop large selection and a very responsive and helpful staffers able to buy a very nice piece…read moreand had a great experience.

I had the most incredible experience with Towne Jewelers of Windsor. They took my engagement ring…read moreand original wedding band and transformed them into an entirely new ring that feels so much more like me, and the entire process was just as meaningful as the final piece. From the very first design conversation, I felt listened to and cared for. They walked me through every step, helped bring my ideas to life, and made what could have felt overwhelming feel really exciting and collaborative. Getting to try on the 3D print before the ring was made was such a cool moment. It made everything feel real and gave me total confidence in the design. And then the final ring... I truly couldn't love it more. It's beautiful, thoughtful, and carries so much history while still feeling completely new. If you're considering redesigning heirloom jewelry or creating something custom, I can't recommend them enough. The craftsmanship, communication, and overall experience were all exceptional.

Ed was fantastic in fixing my Anniversary ring and fixing the prong on my Engagement ring, then…read moreattaching my Wedding Ring to my Anniversary Ring. I highly recommend him. He also does custom designs. We will use his services next time we need something done. I LOVE what he did for me!

Unfortunately a worker here at Riddles ruined a once in a lifetime experience for me. I went in…read morewith my boyfriend to look at jewelry, unaware that he'd been in there a week before having already bought an engagement ring for me. The associate who had assisted him, came up to us and asked "Did she say yes?" I had no idea that he was planning to propose, and she ruined that surprise for me. Incredibly disappointed by this, and when I called to explain the situation, the assistant manager seemed to take it lightly and just said he'd talk to the team about that. So I wouldn't recommend this place if you'd actually like to surprise

What a friendly, clean store! Really loved it; Kira helped me pick out a great watch for my partner…read moreand was just the personification of professionalism, caring, poise, and customer service.

I paid thousands of dollars for a watch that broke within a few weeks of wearing it. It was no…read morelonger under warranty since I bought it a couple years back (it sat in my safe). Vortic said they could fix it for 500$. I paid the 500$ IN ADVANCE, and mailed the watch. After many months, many emails, many calls, and LOTS of waiting (over 6 months) they had not even begun to repair the watch. Not to mention this watch came with a factory defect (a piece of debris inside the case), it also absorbed sweat inside the case and started rusting inside. Just after a few weeks use. Finally the watch was mailed back to me BUT Vortic sent the watch to the wrong address and then when I emailed them stating that it was mailed to my old home. NO REPLY. This is not a real company. They make a watch a day and that is the extent of this company. Do not expect any level of customer service after you buy a watch from them. Many times they didn't even answer the phone.

I have two of their watches. One has worked great with no issues for a couple years now. The…read moresecond, one of their "Comparing" watches, not so. Received it, did not work, a broken internal part. Returned, repaired, received back...wore it one time. Sat in a safe for several months and went to wear again...broke! This time a fractured staff from an "impact." No impacts, just in its box in a safe. Out of warranty. Vortic has had the watch since Jan 9. Diagnosed problem on Mar 6, but did not complete the repair at that time for some unknown reason. Invoiced me for $850 with a credit of $170...so, $680! I have not paid that because nobody will answer an email or phone. I'll pay for the repair once I know it's been completed and ready for shipment not before. Then I'll move to sell it for a loss just to be done with it.