I used to hate going to the doctors! Contemporary Family Practice has changed my perspective on…read morethat. I cannot say enough wonderful things about this medical practice. From the moment you walk through the door, you are treated with genuine warmth, respect, and care. The entire team provides outstanding customer service--every staff member listens attentively, takes the time to understand your needs, and never makes you feel rushed. What sets this practice apart is their professionalism paired with sincere compassion. They don't just treat symptoms--they care for the whole person. You can tell they truly love what they do and are dedicated to helping every individual who comes through their doors. They consistently go the extra mile, whether it's following up, explaining things clearly, or offering support you didn't even know you needed. The hours are great and the fact that I can walk in or make an appointment makes it easy for my busy schedule. The wait times are short, and the service is amazing. It's rare today to find a medical practice that blends excellence with heart, but this practice does exactly that. I am deeply grateful for the way they care for their patients. If you're looking for a place where you will be truly seen, heard, and helped, look no further. This is the gold standard of healthcare! My family and I will not go anywhere else since finding this outstanding place. We know we will be always well taken care of!

Worst call back ever!!! Have left numerous messages for Elizabeth to contact me regarding a…read morebilling a issue. Has not applied my payments. Cashed my checks with their deposit information on back. It has been a month and I get crickets. Maybe someone will contact me now.....

I had such a positive experience with this OB office and truly felt cared for every step of the…read moreway. From the front desk staff to the medical team, everyone was welcoming, professional, and incredibly supportive

12-13-2023 I've been with Dr. Lloyd since he opened his office. I was a Dr Buchanan patient and…read morewhen he retired I transferred to Lloyd. The past 20 + years was good but wasn't able to be seen by the actual Dr. Lloyd the past 7 or 8 years, I can't remember when I actually saw him, but I understand the game. Other "doctors" in his office took over so I went with it. I had my son added when he was 18 last year and that took effort to get him an insurance card with Lloyd on it to get him in as a new patient because it was a pediatrician before that. Now a year later I call to get him an appointment for an upcoming surgery referral, the nurse that answered said my son had been dropped for missing an appointment. 20 plus years from Dr Buchanan and I have my wife and daughter as Dr Lloyd patients and they deny my son as a patient right before an upcoming surgery that needed scheduling. No questions from the nurse that took my call as to why my son needed to see the doctor, just a "sorry no new patients but I can put you on a waiting list" Now I'm searching for a good doctor for me and my family and hopefully I can find one that knows his patients.

If you can't get in to see your doctor and you need help right away, I appreciate being able to…read morewalk in and get help, but their staff don't really know what they're doing. They tell me information that I've already researched on the Mayo Clinic and the Harvard Medical apps, and I have no idea where they get their information. But at the very least, I can get a prescription for an antibiotic or something for itching or a stye in my eye or that kind of thing there when I can't get in to see my doctor for days or weeks. So I am grateful that they're there. And the woman who works at the front desk is very nice.

This place is not what it used to be. I been a patient of Dr Sorensen for years and hands down he…read moreis great. My poor review is based on the Physician assistant he has working who cover some of the patients when he is not available. Every single time I've seen a PA no one has a clue of my health or labs , God forbid you need some time off. Lately every single visit no one knows anything about patient history. What happened to this place did it turn into a quantity care facility. I sure miss the the quality care. Update review from 12/2024 this place continues to fall apart. I continue to be a patient of Dr. Sorensen because I like his service but god forbid you deal with his staff for any kind of issues. Some of the regular medical assistant staff who don't even hold a Registered Nurse licensure try to step out their scope. What happened to this place.to add on to my low score, if you attempt to advocate for yourself they will band you and family from the place. I'm sure this was not the dr but it won't surprise me if it's the staff.I feel like the dr really is just waiting for retirement and unless you let him know about your history in his words, " everything looks great " lol , he has turned into a referral dr.

Aaron is our Primary Care Physician. He is very upto date on everything that I have brought to him…read more I have been going to Excellence for over 2 years now. I have had 2 major medical events since moving into the area and he has helped me with everything that was needed and more. If you reach out to him on the portal he will respond back quickly. He listens to everything that I tell him and then makes decisions to help me get healthy. I would definately recommend Aaron and Excellence Medical Group.

Our family has had experienced wonderful customer service and attention at Excellence Medical…read moreGroup. The medical staff listens carefully and thoroughly in order to provide solutions and care that bring healing and relief.

Dr. Decastro Is a great doctor! Found her when i first moved here and she is great!! she listens to…read morewhat is really wrong and is very nice.

NINE minute hold with their exchange and then no call back. It is their "protocol not to call…read morepatients after hours regarding prescription refills". I called in my refill 5 days ago to the pharmacy (2 refills) and only 1 was ready after 3 days of waiting. The Dr. herself receives 4 stars, however her staff and the inability to reach the staff don't receive any, ergo the 2 stars. This is not the first time I've had issues with the staff responding to the pharmacy in a timely manner or not responding at all. I will be switching PCP's. It is a constant and ongoing battle to get refills. Time to change PCP's.

I've been to Baum 5 Star several times and always was able to get in quickly and greeted with very…read morefriendly and knowledgeable staff. I have recommended this establishment to lots of people yrs ago and they still go there as well Everyone is happy with the medical there

I get a monthly IV infusion in their IV lounge. Very friendly staff. I have zero complaints.read more

There's nothing wrong with me but slightly high blood pressure. They're saying they won't refill my…read moremedications unless I come in once every three months. I sat in the waiting room for 45 minutes to see the "doctor" (it's a nurse practitioner and in the 4 years I've been here, I've never even met Sorensen) and it literally took 45 seconds to say I was fine and just needed a medication refill. This place is only interested in churning out appointments to pad their bills. Do yourself a favor and find a doctor who actually cares about their patients and not just the bottom line.

General practitioner with no pep in his step. I can pull more interaction from a sleeping toddler…read more Doesn't seem to have much interest patients care. Incompetent doctors assistant with very limited medical vocabulary . Most patients I've seen there are well into there senior days. Dated facility , below average office staff. Clearly stay away.

I have been a patient of Nicholas Urrutia for 5 years. Yesterday, after several days of trying to…read moreget a medication issue resolved, I was told by the office manager, Christopher Urrutia to consider euthanasia and he further offered to give me phone numbers in Oregon to contact to that end. I was devastated and shocked. But the response of the doctor when I finally spoke to him left me absolutely gutted. He simply ignored the information apparently. He just went on discussing my medication and seemed absolutely uninterested in his office manager/brother telling a patient to consider suicide!!! I have the conversation with Christopher recorded as he has been rude in the past and I expected it again. But absolutely nothing could have prepared me for what he said to me. I'm just very glad I have it recorded as, of course, he is denying that he said exactly that!! Well Christopher, we will see what the state medical board thinks of your advice! Absolutely ridiculous! I thought that maybe I was the only one treated this way but it's apparent there is a pattern of abuse that is being completely ignored by the doctor.

I feel I was so blessed some yrs ago when Dr Locke was referred to me…read more I'm one of the unlucky ones that has constant issue and she's checked me and quickly refers me to where I need to be. She always listens to me and she explains things to where I can understand what's going on. I hope she never leaves here cause I doubt I'd find a Dr that can compare to her Office staff is always kind and knowledgeable as well

Recommend without reservation. Doctor Locke is caring and knowledgeable. She takes tie to explain…read moreoptions after questioning and listening.

He's awesome and keeping me alive changing meds to most that work I love to see him, he's listening…read moreto me and my history

My Father-In law was a patient of Dr. Gavini for many years. We brought him in a couple of times…read morebecause he kept falling and was very weak. He also had severe leaning to one side. Dr. Gavini diagnosis was that it was due to a heart valve problem. After ambulances and the fire department were called numerous times to pick him up off the floor, one of the EMT's finally said his leaning was a bad sign and he should go to emergency to be checked out. The E. R. found that he had brain tumors that were now bleeding. It took an EMT to realize something else was going on. Knowing his history of my Father in law having Melanoma in the past Dr. Gavini still couldn't make that connection in his diagnosis, which the E.R. Doctor was able to look up on his chart. We then had to put him on Hospice. Just getting him on Hospice was a choir because we couldn't get the necessary paperwork filled out by Dr. Gavini's office. After a couple days we finally had to go down to the office and put pressure on them to get the paperwork done. The E.R. Doctor which he only meet once showed compassion and called to see how he was doing. NO CALL ever from Dr. Gavini!!