Super clean from the second I walked in to the mats in the group fitness rooms. Schedule posted as…read moreI walked by. Mens lockers were quick and clean. The gym was a pleasure to be in for my morning routine. I cut short almost my entire workout bc I didn't know how to operate one of the machines. I dont think it would have happened of I was offered a tour. I didnt mention it when I walked in I guess. Anyway service was good.

This place is a disaster. The membership team is rarely friendly, the lockers are constantly dirty…read moreor broken, and the bathrooms smell absolutely terrible. Those issues are frustrating, but they're tolerable. What is not tolerable is having money withdrawn from your account using a signature you did not authorize. When confronted about it, instead of taking responsibility or offering a simple apology, they seem to go above and beyond to find excuses for how the "mistake" happened. Mistakes can happen, but unauthorized charges and the use of a signature that isn't yours are serious matters. What makes it even worse is the complete lack of accountability. At this point, it's not about dirty lockers or bad-smelling bathrooms. It's about trust, accountability, and how customers are treated when something serious goes wrong.

As I near my one year anniversary with Track Club, I have to say this is one of the best gyms I…read morehave been to. The staff is extremely friendly, welcoming me in without making ithe interaction of checking in awkward or forced. There is not a ton of equipment, but they have a large variety and I am usually able to find an easy substitute if anything is busy. The outdoor gym addition is always an option too, and they added fans and shading to make it accessible in the summer. The outdoor basketball half court is a huge plus, and they just added another water filling station upstairs. I also really enjoy the free strength and mobility classes held by Audrey on Saturdays for members. -- Go to this!!!! My flexibility has increased tremendously! They play good music and the staff has a genuine concern for the member experience, especially Audrey, Alex, and Sydney! PLUS: They bring in vendors - I have gotten a free tub of protein powder, free protein treats and smoothies, and a free stretch session! Also, most people wipe down equipment after use! I have tried the personal training with three trainers. I liked it for the most part, and definitely saw positive results. My negatives are that this is an influencer gym, and some members can take over a ton of space trying to get the perfect shot or video; I have had issues with their parking system and got an expensive ticket (the system seems to have been resolved in the last few weeks); and the water stations can sometimes be broken (member caused). With all that said I'd recommend TC in a heartbeat! I also love that this is locally owned and operated! I've tried EoS, MountainSide, Planet Fitness, YouFit, LA, True Althletic, Sports Club at City Square, and Jab in the Valley in the last 10 years. Can't speak highly enough about Track Club as the far and away favorite!

The Owner Adrian was a pleasure to work with. The gym has a great energy, very clean and has lots…read moreof equipment , definitely a great place to work out at if you live in the downtown area.

I'll start with the constructive portion of this review. I really wish EOS had more squat…read moreracks--I've never been able to use one, no matter what time of day I go. Replacing a few of the underutilized treadmills and stationary bikes with more racks would make a huge difference. I also wish they made the body scanner publicly accessible, just like the standard scale. Many members already know what they're doing and don't need a personal trainer to guide them, so the scanner should be available for independent use. Other than that, the amenities are great, the facility is generally clean, and I love that every location in my area includes a sauna. Being able to access multiple locations with my Blue membership for such a low price is a major plus!

Extremely Disappointing Experience with EOS Fitness…read more I've been a loyal EOS member for a long time, and honestly, my experience has gotten to the point where I'm questioning why I'm even paying for a membership. I was accused of not putting my weights back after supposedly doing so only once. I have videos of myself putting my weights back every time. The one time I left them out, it was because I was still using them and planned to return to them. Instead of listening to my explanation, three team members approached me while I was working out at a machine, interrupting my workout just to repeat the same accusation and tell me to put my weights back. I explained that I was still using them and that I consistently put my weights away, yet they still decided to document the incident on my file. What makes this even more frustrating is the apparent double standard. I regularly see trainers leaving benches in the grass area and other members leaving their belongings and equipment out without anyone addressing it. Yet, when it comes to me, suddenly everything is a policy issue. I've known staff members from before the current team, and the way I'm being treated now is disappointing. Policies should be enforced consistently, not selectively depending on which member is involved. I've also had an issue with a product I purchased at the gym. I bought chalk, and the consistency was terrible. It felt more like lotion than chalk. No one informed me that all sales were final before I purchased it. When I tried to explain that I was dissatisfied with the product, I was denied a refund and given no alternative solution. I'm now left wondering whether customer service can even help resolve the issue. On top of that, I've been told I cannot wear slides, yet I see inconsistent enforcement of this rule as well. It's frustrating to feel singled out over policies that don't appear to be applied equally to everyone. The billing situation has been another headache. I specifically asked staff to change the payment method on both of my accounts, but they only updated one. As a result of their mistake, I had to pay an additional $30. I shouldn't have to pay extra because a request I clearly communicated was only partially completed. At this point, the constant scrutiny, inconsistent enforcement of rules, lack of flexibility, and billing mistakes have made being a member unnecessarily exhausting. I have no problem following gym policies, but I expect those policies to be communicated clearly, enforced fairly, and applied to everyone equally. I also expect staff to listen when a member explains a situation instead of approaching them in a confrontational manner and making them feel targeted. Being a loyal member should not mean being micromanaged. I joined EOS to work out, not to feel like I'm constantly being watched for something to criticize. If the rules are going to be enforced, enforce them consistently. If mistakes are made by staff, take accountability for them. And if a member has a legitimate concern, offer a reasonable solution instead of simply repeating, "It's policy." I'm genuinely disappointed because this has reached the point where I'm reconsidering whether my membership is worth keeping. EOS needs to take a serious look at how its staff handle members, enforce policies, and resolve customer complaints. Loyalty should be appreciated, not met with inconsistent treatment and unnecessary frustration.

For the size of this particular fitness facility I give it 5 stars. Being a smaller facility it…read moredoes lack some of the services that you might find in larger gyms but what it lacks it makes up in other areas. Located on Jefferson in downtown Phoenix they have a dedicated parking lot for gym users and give you a small sticker to place on your windshield which is required during baseball games and other daytime Chase Field events. They offer great hours, are never busy when I go on weekdays at lunchtime and they have a nice women's locker room with a private changing room and showers. As for the gym equipment they have all the basics and plenty of options. Staff is always friendly and available to help.

This is my favorite Mountainside Fitness in the valley. I love that this gym has everything you…read moreneed and never feels overcrowded. My only complaint is that parking is limited and not monitored (unless there's an event at Chase field - sometimes) so you have to wait a long time for a spot to open up. The signs claim to tow if you don't have a sticker, but have yet to see that happen even after mentioning it to the desk staff

This gym has everything you need including great classes. Coach T, Bailey and Rene are awesome…read more They greet you every time you come in and know you by name. It's very convenient and the hours are perfect. Highly recommend!

This is a great gym for those that are serious about improving themselves and not about impressing…read moreanyone else. It is obvious that Terricia, the manager, really cares about her members. They offer several classes during the week, most of which are included in your membership fee. I myself take the Total Body HIIT class which really pushes me. I highly recommend you come out and give it a try!

Came to groundwrk in the morning for a group workout session with my girlfriends. Parking is a…read morelittle tight but there's more in the plaza next door. If you're ever in the area check them out for a great work out!

Loved my first Lift workout at Groundwrk. It was a great total body workout, and I was pushed more…read morethan I would push myself. It has great energy and a great vibe. It is loud but they provide earplugs if you need them. Christian is a fantastic instructor. He provides a rate to aim for, but you are encouraged to go at your own pace to stay safe. Cannot wait to go back!

My Wife and I have been coming to this Gym for over a year and find it beneficial to our journey to…read morewellness . We train with David Forbes . He has been an exceptional trainer . The Staff is friendly as well . Honorable Shout out to Chris , Betty , Terry , Joe and Cheryl to name a few . We are grateful to be members here

Unwelcoming staff. Front desk woman was eager to make me feel unwelcome and uncomfortable and…read moredidn't even want to give me a tour or sell me on the gym. Equipment is sub par and the layout makes no sense with different body parts intermingled. The concept is nice but I the service was terrible.

Michelle N is always smiling and happy making our experience walking in and leaving memorable due…read moreto her bubbly personality

Wow, this place was pretty impressive! We were invited to a baby shower at this location. A baby…read moreshower at the gym yes and guess what it was perfect. Our hosts held it by the rooftop pool. Did someone say rooftop pool! Why yes they did and they put it on top of the gym. The rooftop pool area is beautiful and very spacious it features plenty of seating a large swimming pool and beautiful views of the mountains. This location also features a café, full spa, hot tub, cold plunge, sauna, and premium Locker rooms. They even have a daycare facility for the little ones. They too can some get some exercise and energy out while you get your workout in.. Then while they still have extra energy, you can relax and unwind in the spa or sauna. This was our first visit to lifetime Biltmore, but it won't be our last. Thank you so much for a wonderful event.

Amazing gym. I was in town on a quick trip and needed to a workout in. Found this little gem on a…read morepass by. The name hooked me. Spoke to the owner, he welcomed me with opened arms. They have every piece of equipment. The place is super clean and tidy and the energy is right. Thanks again brotha for opening up your space to me.

Incredible gym. Nice clean new equipment. Extremely friendly owner and staff. Dumbbells from…read more5-150lbs. A+ gym! Glad I found this one.

Great place to workout. I was in town for a conference at the convention center. I chose this gym…read morebecause it was a true Crossfit Affiliate gym. I was not disappointed. Great programming, included a good warm-up, strength work and conditioning WOD. Coaching was spot on, focused on technique. Regulars were very friendly and helpful, made me feel at home! Liked it so much I went back the next day. Varied their workouts so again good warm-up, skill work on a variety of things (all of which I need work on) and then a tough 5 round WOD. I would wholeheartedly recommend this to anyone looking to drop in or for a gym to call home. $15 for drop in, high tech with their iPad credit card swipe system. Oh, and it's in an old church, converted for Crossfit complete with Olympic lifting platforms in the basement.

Amazing! Place highly recommend dropping in! When you're in town. Have weekly and daily drop in…read morepasses.