I've known, and been doing business with, Sam for the better part of 30 years. We first met when I bought a Townhome in Mt Prospect and had a Home Warranty. I first had my furnace inspected by another company who told me my heat exchanger was cracked and that I needed a new furnace. The Warranty company said they wouldn't pay a claim until their own person checked it out. That person was Sam. He checked out the furnace and said it was still in good working order and would last another 20 years. He was wrong, it actually lasted another 25 years. I've used Sam ever since. He's reliable, charges reasonable fees, and is honest as the day is long. We kind of grew old together. While he may be thinking of retiring, he is already bringing his son into the business so I'm pretty certain my HVAC needs will be taken care of for the rest of my days. read more

This review is long overdue. Sam's first visit here was in the summer of 2019. I thought his personality was strange and off putting but I needed basic maintenance service last summer and he reasonable and available so I contacted him (against my better judgement). He walked in and said , "Oh, it's you" which was strange and, in retrospect, I should have asked him to leave. All he had to do was change the filter and do a basic maintenance check. I wrote him a check for $65. My perfectly fine air conditioner stopped working moments after he left! I called him and politely asked if there was a problem. He YELLED and SCREAMED at me to never call him again and that he was ripping up my check! I couldn't believe it. I called Assurance and they installed a new unit to the tune of $5,000. Sam is completely responsible for my perfectly fine unit to die. Save your self the aggravation and NEVER use him. read more

They were great! Zachary came to repair my furnace and was phenomenal! They arrived quickly and finished the job in a timely manner! And provided helpful information for me to make good decisions about any maintenance needs! read more

First off, Sam always picks up his phone. That is huge for me. I got him as a referral from a coworker who said Sam has done a few jobs for his family. I called Sam a year ago when I was having AC problems during the hottest week of the summer. He could have charged me $100's for useless repairs or $1000's for a new unit. Instead he told me that I needed a $10 fuse for my circuit breaker that I picked up at Home Depot. I gave him him and his assistant some cash for their time and travel. I had been hearing some noise from my furnace since last winter but hoped I could get away with one more year. I called Sam to take a look at it. He said since my furnace was very old (possibly 20yrs) he didn't feel it was safe to fix it and that he could replace it for a reasonable price. He said he could have it done in 4-5 hours. He came back today and finished in 3hrs!! And saved me a couple thousand dollars. I have used other heating and AC services over the years but no one is as honest, ethical and reasonable as Sam!!! read more

Sam saved us at least $4,000! We bought an apt at​ the end of January and got an approval from the Global​ Heating and Cooling company that our heat/cooling mode is OK. When the warm days came we realized that AC doesn't work. The Global Heating said there was no way to prove AC working in the ​winter time although they didn't​ mention that on their receipt​ when they did the inspection. They sent a guy to check the system again​ and sent us an estimate to replace existing​ chassis for $3,945 with three-month warranty or replace the entire HVAC​ for $5,425. At this point,​ they lost my trust and I called Sam to find out if there is another option to fix AC or to low the price. Sam sounds on a phone like an old friend of yours even I never talk to him before. He asked me to send the picture of HVAC unit and immediately called on the second line to a company to find out how much the new unit costs. He said that our HVAC is 16 years old and if we want to replace it, the new one will cost $3,000-3,500 with installation work. That was already at least $2,000 less than an offer from the Global Heating. Then Sam said: "I'll pass by your home in 40 min and can take a look at HVAC and maybe I can fix it". He came precisely in 40 min, pulled out the compressor from the unit, fixed there something and it started to work! Then he brought it downstairs, washed it, bring it up, pulled it back into the unit and said: "I just saved you $4,000, and you might not seeing me for next 3-5 years". He and his assistant Mars did everything in 1,5 hour and charged us $200! I and my boyfriend Tony, can't say how much we are grateful to him and Mars for such a great service. He is a great professional with 35 years experience in the industry so you can trust​ him in his expertise. Besides that, he is a very interesting character. I highly recommend Sam to you. read more

Sam is without a doubt, the best HVAC man you could ever find. After 25 yrs of managing apartment buildings, this guy KNOWS his stuff inside and out. He'll always point out ways to save you money!! Sam's the best, hands down and I highly recommend him read more

Sam's Heating & Air Conditioning is a great company to do business with! I was working on a cold and snowy Saturday when my wife called and told me that the CO2 detector AND the Smoke detector were going crazy. The Gas Company and the Fire Department had visited and confirmed that our gas valve was leaking. By the time I came home there was no heat in my house. Who were we going to call on a Saturday afternoon to do a service call?? Sam! Sam has always been very friendly and helpful to us over the years. My wife called Sam to see if he'd be able to come over on Saturday afternoon. He informed us he was finishing a water heater call and would be over within the hour. He arrived as scheduled, and went right to work on trying to get our heat up and running. The gas valve had developed a crack from age and Sam was able to get it replaced in no time. When I got around to asking how much this was going to cost me, I didn't have to haggle because Sam is very reasonable and fair! I WOULD RECOMMEND Sam's Heating & Air Conditioning TO ANY OF MY FAMILY OR FRIENDS!! Thanks so much Sam for keeping us warm!!!!!! read more

I will never ever call this guy again! November 2014, I called Sam based on a sticker on a furnace in a new house I purchased. He quotes me a solid $3000 over the phone and honored that price upon instillation. He comes over with a partner of his that he knew since way back when and does the instillation. His bed side manner was off, asked me how old I was, told me I looked good for my age and invited me to lunch if I was going his way anytime. All of this, I didn't think he was hitting on me but thought that was just his friendly way. The first use, I had to call him. He said call him back in few days. I did. It was a Sunday and he so happened to have said: "Hey you caught me in the shower". What the heck?! Really. No people I still don't think he was trying to hit on me! He then said call him back later that night. Ok so fast forward, he and his buddy come back over in the freezing cold and switch out the 1920 wires to update. The following summer (2nd summer), the line is frozen and I call, I text and then I call. He says, call him in a few days. It's 90 degrees and he says, call him in a few days. He makes some sort of analogy about people that freak out and I replied: "Sam you don't know me that well". He said he didn't mean me and to call him in a few days. I did, no answer, I texted, no answer. He installed the new Trane A/C and furnace and did not blow /vacuum the lines upon installation. I get a restriction on a two year old unit and he does nothing about it. I had three companies come out and diagnose the problem and they all said that it was because of poor instillation. $1000 later, because the restriction traveled through the system. I got ALTHOFF out of three because they explained, walked me through, explained more, allowed me to do research and came out without all the cat and mouse game. No insults, and HONEST! I can't believe he called me when he was pulled over for running a red light and I got his out of a ticket without "call me back later". Live and learn! I'll never use his company and will never recommend. I'll do the exact opposite. read more

I called Sam in a panic because my A/C stopped blowing cold air on the hottest day we've had in Chicago--a 95 degree day. He sent over an older gentleman to take a look at my A/C unit. His conclusion was I needed a new compressor...gulp...$3,000. I called Chicago Cooling to see if they could send someone over but they were backed up and couldn't come out until the following day. I called Sam back. He said he and his "best guy" would come out and take another look at it. Long story short, he deduced he just needed to repair a blown part. He ran to the store, installed the part, and voila, I had working A/C/. The service call was $60 and the part was $325. Hey, it beat the hell out of paying for a new compressor. I'm not sure why the older gentleman didn't think to fix the part. Sam is a fast talker and doesn't exactly have the best bedside manner. But I will say he got the job done quickly and got my A/C working. I'll use him again if I ever need A/C service. read more

Sam has taken care of my HVAC needs for 5 years now and is hands down the BEST out there. He's honest, reliable, reasonable and funny to boot! You cannot go wrong hiring Sam to take care of your heating and/or AC needs. He's THE BEST! read more