To start this off, my car needed two new back tires. They were getting in the "potentially illegal"…read morezone because their tread was so worn. (Fun fact! It's illegal in some areas to drive without at least 2/32 of your tread left.) Anyway, my local dealer quoted me $500+ to replace both tires including tire cost and labor cost. For two tires. Ouchies. So, I was pretty quick to run nearly-screaming the other way. After hearing dubious stories about some other tire stores as well as doing some checking into online reviews, the 5th Street Tire Co came up having good reviews. I gave them a call as I wanted a same-day appointment, and they gave me their earliest available time. It was an hour later than I could make it. I asked for an earlier time, and they said "Okay. We'll make it work." Yay! Their quoted price was $350 which was definitely a nice price break compared to what my dealer wanted. They said it would take less than an hour. When it came time for my appointment, I showed up a half-hour earlier just in case they could fit me in earlier. It took a bit of time for someone to show up at the front desk, but once they did, they were super helpful and assured me it'd be next in queue. They have a small waiting area that was showing a soap opera. It's definitely not the "highest" quality of seating or anything, but it was more comfortable than other places I've been, and it was quite and comfortable enough to read a book I'd brought. I did take a short stroll outside, but the nearby residential neighborhood struck me as slightly concerning, so I'm not sure I'd recommend taking a walk unless you're familiar with the neighborhood. Despite dropping it off a half-hour earlier, they still had my tires changed, rotated, and ready within an hour - and get this! It ended up only being $250! I pretty much cut my original quoted price in half, and they did a fantastic job. Throughout the entire process, they were extremely friendly and accommodating, and nobody once tried to upsell me anything. Nobody tried to fake me into purchasing new brakes, getting the oil changed (though that would have been warranted since it's due for a new change in 200 miles), or anything. Nothing about it felt "shady", and I never once felt anything but respected as a customer. Very impressed compared to the horror stories I always hear about tire places. Everyone was courteous, extremely happy to work around my schedule, and really friendly. I'm super, duper happy with my service here, and I will go out of my way to buy tires here again in the future.

I was looking around for a good deal on a tire rotation and oil change. Called last Wednesday and…read morewas able to get in the same day. Parking is a little weird and confusing, but the people are really nice and helpful. Got there at 1:30pm and was done and out the door in 38 minutes. They even added a coupon to my transaction so I didnt have to pay more that day. My total came to be 61.37 for a synethic oil change and tire rotation. I also dont agree with a previous persons reveiw about the neighborhood being iffy. This place is right near downtown Waterloo, within walking distance! Will totally being coming back here!

I can't thank Shawn Streittmatter at Boubin (www.boubin.com) enough for his exceptional service and…read morededication. Over the holidays, my Jeep Wrangler's heater core went bad, leaving me in a tough spot. Shawn went above and beyond--offering not only to fix my Jeep but to meet me halfway between Texas and Iowa to ensure I could get home safely. His commitment to customer care and genuine concern for my situation is something you don't come across often. If you're looking for a team that truly cares, Boubin and Shawn are the ones to trust. Highly recommend!

This is the best store of its kind in waterloo. Shaun is a great guy. He explains things until you…read moreunderstand everything your getting done. If Rocky is still there I give him big props too. I don't know anyone else there but I can say I have never had a problem with my stuff after it was fixed. Yes the is some people a little cheaper but, you get what you pay for. And it don't amount to much more with a store of the same calabor. I swear to God I am a real long term customer. 35+ years going there. And I only go there no more than 1 time a year. But they treat me like im a high dollar customer. So I'm going to say to Shaun. "Bro you run a great shop". O and also the service is 2nd to none.

I got there when they opened in the morning and there was no wait. I had a flat tire. They took…read moremy info and knew I bought it there (I didn't need to bring in any proof; they keep the records). They fixed it quickly and for free. No fees. And they were very nice about it. When we bought our tires, the prices were reasonable, and they didn't try to up-sell us beyond what we needed. I like this place and won't ever go elsewhere.

I have been a customer here for over 10 years at this point and originally when I started buying…read moretires here everything was great and the service was incredible. Now over the last 3 years I have bought at least 3 full sets of tires, 2 sets of rims, and sets of TPMS sensors. Every single time I come in for my scheduled appointment I wait for over an hour at minimum, sometimes upwards of 3 hours. Almost every single time my TPMS light ends up coming on because my tires were not inflated correctly and my sensors were not recalibrated. I was told I wouldn't have to wait the next time I came in to get the tires inflated properly and that I would receive some sort of discount for the repeated issues I have every single time I am there. Not only did I not receive any discount I also waited for 2 hours after my appointment time to get my tires rotated. The tires are definitely worth it but the service has been going further and further downhill with every visit, not to mention being lied to about a "discount" and wait times. At this point I am going to shop elsewhere. I would rather spend more on the tires and actually be treated as a valued customer, rather than sit in the waiting room for 1-3 hours and then still have issues when I leave so that I have to come back and do it all over again.

Needed a tire for my car and I hate buying new because my car probably won't last 80k miles. 30…read morebucks I got a used tire that looked like you could throw it up on the shelf and call it brand new. Very laid back atmosphere and super friendly. I'll definitely call here first anytime I need tires or parts. I even heard the guy behind the desk running through a list of places this guy could get a certain part they didn't have, giving him options that he may not have known about. This is exactly what I do at work, if I don't have it I'll find it for you, it brings customers back.

From the owner: Wilber Auto Salvage has a staff with 30 years experience, and a great selection of parts for all…read moreyour needs. -We have over 300 aftermarket hoods and bumper covers in stock sold at the best prices around. -We have a wide selection of used tires and wheels ready when YOU need them! -We have a large selection of great used engines, and transmissions - priced competitively. Compressions are done on all of our engines. We ship our engines and transmissions and find shipping that works for you. -We sell all auto glass and handle it with care. -We take time to find those little parts you are looking for. Don't hesitate to give us a call for any of your auto part needs.

I was in need of brakes and rotors last minute and boy let me tell you how happy I am with my…read moreservice at tires plus. In and out the door in just a few minutes and my car was done in just a couple hours. Ignore these reviews you see and give tires plus a ring.

Stayed open late to help me out and price of service was very reasonable! I am a fan and recommend…read morethis place.

Seasoned veterans of repair, not young kids. Fair pricing. Have repaired a half-dozen tires for me.read more

I've never received better customer service in auto care than at Murphy's Auto Service. Dan and…read moreSteve are extremely friendly, helpful, and easy to work with. They're always honest about what is wrong with my car and how they're going to fix it--something tough to come across. They operate a small shop with a friendly, neighborhood feel--you'll probably find regular customers chatting over coffee in the mornings. I couldn't recommend Murphy's more.

I am always grateful for the help I get with my car at advance automotive. Just needed a new…read morebattery and advanced automotive recommended a company for towing and were able to get my car in faster than they had originally anticipated. So happy they were recommended to me.

Great shop! Wont take my vehicles anywhere else. Family owned and operated and always honest!read more

This business provided me the best auto repair experience I have ever experienced. You know as a…read morewoman you are always leery of shopping for service. But what I received today from the phone call making the appointment and then the service man who walked me around my vehicle and showed me everything that was wrong!!! There were no hidden prices everything was just as he quoted. If you have ANY automobile problems Tuffy's on Ansbrough is definitely the place.Thanks Alex and your team I will definitely be back . I recommend anyone with auto problems to go see them

I've had an amazing experience at Tuffy's in Wloo. They went above and beyond to fix my car and…read morehelp with payment options. Just wonderful customer service and auto-repair experience.

We needed to have the catalytic converter replaced on our 15-year-old Honda Accord. The local…read moredealer had advised us to find somebody else to do the work because he said Honda charges a lot for catalytic converters. We called Tuffy, talked to Todd Williamson, and got what we thought was a reasonable quote, took the car in on the following Saturday, and they were very quick with the replacement. They also caught a few other things that needed attention and we authorized them to go ahead with those. I was very impressed with their professionalism and I highly recommend them.

Cedar Falls Tuffys is the worst auto shop I have ever been to. we had our can towed there because…read moreit wouldn't start. they said it needed a new starter. we got it home and it wouldn't start. we towed it back there, they fixed some wiring to the starter and said we might need a new battery. We got it home and the next time we used it, it didn't start. we called them and they said we need to try to jump it before towing it again, as it must be a defective battery since we didn't get it from them. I said I will NOT be towing it again. We towed it somewhere else and they said it needed a new starter. sparks were flying everywhere from it. Tuffys will NOT stand by their shoddy work.

Don't even waste your time... I work customer service and I believe good customer service is the…read morefoundation of a good business.. I called this morning (9 am 7/10/15) I said hello I was wondering if you would have a chance no mount a tire for me today? Kelly said no we can't... completely understandable, it was short notice.. I said thank you but I'll have to continue looking. She said ok, I said have a great day and all I got was a *click*... don't just hang up on someone it leaves a bad taste in your customers mouth..

From the owner: Bauer Built Tire & Service exceeds commercial fleet, owner/operators, industrial and agriculture…read moreoperators and consumers expectations with leading tire solutions and vital related mechanical services. From single vehicle to the largest fleet operations, Bauer Built Tire & Service provides fleet services such as tire asset management, fleet reporting, leading tire brands including Michelin Retread Technologies, commercial truck alignments and brake services, mounted wheel and wheel reconditioning services to support our fleets' tire investments.