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    Clark of Waterloo

    3.0 (1 review)

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    13 years ago

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    Kwik Star

    Kwik Star

    3.3(6 reviews)
    0.7 mi
    •$$

    This is the latest gas station that's open in the area. I'm surprised that it's taken so long to…read moreget a gas station onto San Marten near the mall. There's a Kum & Go that's pretty creepy all the way up the street, but aside from that, you have to get off of San Marten to get any gas. As I'm someone who comes to the mall pretty often, I was glad to see this new gas station pop up. This gas station is also equipped with a car wash station. It's a very new building with a ton of gas pumps to match. However, despite just opening less than a month ago, three of the gas pumps were out of order. I had to actually wait in a line to get gas during the middle of a day on Thursday - which is something that has never happened to me. On the bright side, I guess it means that Waterloo really could have used this gas station. For those that don't want to worry about turning directly into, or out of, the gas station onto busy San Marten, Kwik-Star's parking lot directly connects to the Super Target parking lot, so you'll be able to get out in an indirect way that goes directly to a stoplight for an easier time getting back onto San Marten. Overall, it's definitely an awesome place for a gas station, and it's clear that it's new and clean. I was surprised to find that things were out of order already, and I was surprised to see quite so many people. Maybe people wouldn't have been waiting in line if all of the pumps were up - who knows? Either way, I'll be back.

    This is normally a good gas station, but during bad weather like today they fell short both on…read morestocking inventory and on manners. Went to get bread and seen they were out of white bread and while stating to my company that we should try another store, was rudely addressed by an employee who stated "Dont come back!" I was appalled by this remark and therefore i will not be going here during bad weather.

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    Kwik Star

    Kwik Star

    3.6(7 reviews)
    7.4 mi
    •$

    Saturday February 18th 3:00 p.m. Needed to use the restroom…read morebefore shopping. Saw an employee go in. I waited 5 minutes... ... and another 5 minutes... Then hear videos being played in the stall. I asked the employee, "are you just sitting there watching videos?" He smugly replied, "yeah, I am" and turns up the volume. I go to a manager to complain, and I can't get him to even acknowledge my presence. I tried to tell him about the employee sitting in the bathroom just watching videos. He ignores me. No comment. Nothing. Straight out ignores me as if I was not there. When I go up the counter to make my purchases, he's behind the counter and won't make eye contact. On any other day, I would have nothing but praise for this store. I don't know the manager who ignored me, nor do I know the employee that was having his movie break. I don't know who, if anyone, was in charge. As a customer, I feel very disrespected by this treatment. I'm, however, so pleased that employees watching videos in the bathroom have a higher priority than customers. In any case, when a customer comes up to an employee, (let alone a manager) and has a complaint, be professional at least and have the common decency to not ignore the customer. I had come to expect more from Kwik Star.

    This gas station will give you your stuff like any normal gas station but it comes with a cost. You…read morewill come out smelling like @$$. It's like someone switched your detergent with grease.

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    Kwik Star

    Kwik Star

    3.8(4 reviews)
    13.8 mi

    I like stopping here on my way to Minneapolis. Easy in & out fuel. Store has great fresh foods…read moreincluding hot food. Stopped on Thanksgiving afternoon. Needed something to eat and the chicken was fresh out of the fryer! Very tasty. Coffee & fresh Apple fritters. I'm ready to get back on the road. Thank you Kwik Star! 5 star Food & service!

    I stopped here today on my way to Mason city because I needed gas into to the cold weather my tire…read morepressure was really low. Their air compressor is located at the side of their building and I really like it because it's a very heavy duty set up and it does not take long at all but five seconds each tire and their inflated. I then went inside because I kept seeing ads for their new karuba gold espresso drinks. They are having a special that any size was $1.99. The place is very nicely updated and extremely clean. I use the restroom which was clean and smell nice. It's a lot larger than it looks and it seems like they do pretty good business here. They had lots of hot food stocked and ready to go. They have a new machine that makes is espresso drinks. It's a touchscreen screen and you pick if you want to mocha cappuccino latte or an iced drink. You can pick your flavor and size. I went with a caramel latte with extra syrup. It wasn't quite sweet enough for me I wish I would've used some of their syrups they had located over by their coffee creamers. But it was a pretty awesome machine and I really wish I had one at home. The lady who checked me out was very nice. The only thing that would've made this a five-star visit was if I was greeted on my way in and it knowledged by employees who passed me by in the store. I had several of the kitchen helpers passed by me and not say a word. But overall a very strong visit.

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    Walgreens

    Walgreens

    2.1(12 reviews)
    1.8 mi
    •$

    This is my favorite pharmacy in the area bc the hours are GREAT!!! the staff is friendly, and I…read morelove the walgreens app for my iPhone, unfortunately I'm giving them a 3 star rating bc the wait in the drive through can take up to 30 min or more most days! They are also impossible to get a hold of on the phone if you can find your refill #... I one time called and selected the pharmacy option and sat on hold for 10 minutes. I took my sisters phone(while still on hold) and called the main number and asked them to page the pharmacy and they picked up instantly?!?!? If you can answer the phone and Talk then why have I been on hold so long?!? I've also set up a pick up time when I was sicker than a dog... My poor sweet husband drove all the way over there at my set time, and they told him it still wasn't ready and that he'd have to come back in an hour... Needless to say I had a very upset hubby come home!

    I transferred my RX's here after moving close to this location. I used to get them filled here many…read moreyears ago, and my recent experience reminded me why I left. I have been waiting nearly 24 hours for an urgent medication. I kept receiving emails and texts from Walgreens stating that my RX was delayed and then that it was not authorized by my prescriber (the DR who CALLED it in). I tried calling and even though there was only one caller ahead of me, I waited on hold for 17 minutes with no response. I went into the pharmacy and waited at counter for 9 minutes before I was even greeted. Three employees passed by me at the counter and ignored me. Finally, I was told that they " were working on it" and "to have a seat." I sat and waited for another 15 minutes. During this time i continued to receive another text and email from them stating my RX was not authorized. I went back up to the counter and explained what was happening to another associate who told me they were still working on it and had no idea why I was receiving these alerts. Since my RX still was not ready I left. Do not go here if you are waiting on an urgent RX. The staff is unhelpful and lacks basic customer service skills.

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    Clark of Waterloo - servicestations - Updated October 2026

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