Saturday February 18th 3:00 p.m. Needed to use the restroom…read morebefore shopping. Saw an employee go in. I waited 5 minutes... ... and another 5 minutes... Then hear videos being played in the stall. I asked the employee, "are you just sitting there watching videos?" He smugly replied, "yeah, I am" and turns up the volume. I go to a manager to complain, and I can't get him to even acknowledge my presence. I tried to tell him about the employee sitting in the bathroom just watching videos. He ignores me. No comment. Nothing. Straight out ignores me as if I was not there. When I go up the counter to make my purchases, he's behind the counter and won't make eye contact. On any other day, I would have nothing but praise for this store. I don't know the manager who ignored me, nor do I know the employee that was having his movie break. I don't know who, if anyone, was in charge. As a customer, I feel very disrespected by this treatment. I'm, however, so pleased that employees watching videos in the bathroom have a higher priority than customers. In any case, when a customer comes up to an employee, (let alone a manager) and has a complaint, be professional at least and have the common decency to not ignore the customer. I had come to expect more from Kwik Star.

This gas station will give you your stuff like any normal gas station but it comes with a cost. You…read morewill come out smelling like @$$. It's like someone switched your detergent with grease.

5:30 on Sunday and only one hot dog on the grill, no brats…read more None started. Condiment area gross. Stood in line for quite awhile to check out, one cashier with no personality, food cold by the time you check out.

New location with convenient services…read more This location is not accessible to semi trucks and is located in a mostly residential area but conveniently off of Greenhill Road. There are several gas pumps as well as a 1 stall automated car wash. The store is well staffed and the staff is very friendly. Inside they carry about anything you could need from snacks, drinks, beer, milk, bakery items, coffee as well as hot food like sandwiches, pizza, hotdogs and fried chicken. In their coolers they have prepackaged meals, dairy items and packaged meats. The store has been clean and well stocked since opening. The store has been busy since opening but they do a nice job of opening more registers if needed.

5 stars for the location because it's the most conveniently located to where I work. I don't like…read moreto have to cross highway 58 just to get gas. 4 stars for the friendliness of the staff. They seem to have a fairly consistent staff at this location. 2 to 3 stars for the convenience items within the convenience store. We all know that these stations are tiny inside! But they seem to cram a bit of everything inside. Soda, energy drinks, snacks and cigarettes. You might just have to settle for a different item than your preferred vice because of their limited selection. If only they could cram in a cappuccino machine I would be in heaven.

The pharmacy here felt like a hot mess. I went during a busy time but not out of the ordinary for a…read morepharmacy. There were multiple staff working behind the counter but everyone seemed rushed and stressed out so the customer service was lacking and not welcoming at all.

Genuinely experienced the worst customer service here by an older employee with whiteish blond…read morehair. I was walking through the aisles after picking up my product while talking to my sister on the phone when she waved to get my attetion and reprimanded me in the middle of the store for broadcasting my conversation to the only other person in the store: her. She unpolitely enformed me that she could in fact hear every word of my conversation and when I assured her it wasn't private and didn't bother me if she heard what I was saying, she was quick to make sure I knew that it bothered her. After being thoroughly humilated I immediately put down my item and walked out, feeling as though I could not give them my services after the way she had spoken to me. Overall very rude and inconsiderate.

I usually pop in here at least once a Cedar Falls visit. This is the only place my sister buys milk…read moreand cream. But, there's so much more to browse through here: coffee from local roasters, homemade baked goods, cheeses, farm-raised meat, maple syrup, Iowa wine..... I was so surprised by the wine packs (like adult juice packs). Some were more than portable and included a lanyard. Fun place. Reserving five stars for when I try their ice cream.

Cute little creamery tucked away in a quaint gas station store. Family owned with simple flavors…read moreand unbeatable prices.

The 25 minute wait for a carwash was insane. Still had some snowy spots on my wheel wells. Inside…read morestore was clean and fresh. Staff was awesome. They have way too much stuff inside and the walkways are all full, hard to get around inside when there's more than 8 people inside.

If their was a lower rating I would give it not because of employees but because of Steve the story…read moreManger he has very poor management skills treats his employees on their looks instead of skills not true to his word had a problem with the car wash argued that I used it wrong not sure how you drive through and stop and let it do what it's supposed to and I used it wrong but had a problem with on of the sprayers on the car wash was not working all I asked for was a wash from the other Bay was denied he kept saying I used it wrong treats his employees horrible scolding them In front of customers very unprofessional establishment doesn't hold employees to the same standard as others not a place I would recommend if you do go their please be respectful of employees their only as good as their weakest link (steve)

Don't let the Shazam ATM sign throw you off- more retro than outdated. It's small but has lots beer…read moreand drink specials- includes Monster and flavored waters. The accept EBT- so the grocery section is limited but includes fresh items. Small town, neighborhood feel...where outsiders stand out but are greeted with friendly directions.

Great service is the only thing that I can get there. The employees along with the manager are…read morerespectful, polite and couteous. Great prices, too!