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Sam's Club

2.7 (50 reviews)
Open 9:00 am - 8:00 pm
Updated 1 month ago

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Davina W.

I was debating between 3-4 stars, but I settled on 4 because 1) I was able to order a cake at the last minute and they were not booked like the other Sam's and Walmart stores and 2) they fixed an issue I had with the cake. Ok so I went to Walmart to order a cake/cupcake combo earlier in the week, but wanted to wait to be sure that's what he wanted. I went to Walmart on Friday afternoon, but the bakery was booked for Saturday pick up (totally my fault). I called a couple other stores and Sam's on Saunders, but was told it was too late for Saturday pick up. Well this Sam's told me I was still able to come and place and order to pick up for Saturday. The gentleman I spoke told me to come in and place my order and that they close at 8:30pm but could come as late as 8:15 to order. Well I wasn't going to be that late, but I was grateful they were able to accommodate my laziness and messiness :) The Baker came out and took my order, which was rather quick and painless and explained to me she would make the cake look really nice. My son asked could she put sprinkles on it and she said yes and make it look really colorful. Fast forward to Saturday, I go to pick up my cake and it's one lady putting out items, and 5 others in the back working. I gave them my name and she found my cake , and when she handed it to me I was in shock because it was the plainest cake I've ever seen for a 4 year old. Nothing what we discussed. It had the Hot Wheels design screen printed (or whatever they call it) along with the message. But the cake was all white and no color or sprinkle in sight. It really looked like a wedding cake. I asked them could they add sprinkles and some kind of color to the cake bc it was for a child and it was very bland. Not to mention the HW print was clearly just plastered up there and not on the whole cake. One of the ladies added a blue framing and sprinkles and it did spruce it up a little. Im glad I was able to get a cake on short notice, but from now on I definitely will plan ahead regardless!

Janet R.

Your average Sam's Club however I do prefer the other Raleigh location off S. Saunders to this one. I was bummed to find out this Sam's Club didn't have a gas pumps here but that's not too big of a deal. My main issue with this location is cleanliness and adherence (or lack of) to COVID-19 safety guidelines. 1 star for covid safety. Many people not wearing masks properly. I have even seen a few people without a mask in sight. Sam's removed all seating from their "food court" area but are still operating the kitchen. So instead of containing the food/eating to one area, people are just walking around the entire store without masks "drinking" or "eating." The whole "quickly take a bite, pull the mask up immediately" thing isn't really happening properly here from my experiences. Social distancing stickers on the ground but what good are they if people aren't paying attention to them? I've seen carts go from customer to customer without being sanitized beforehand. People will also get really close to you to either pass or grab something and not care to adhere to social distancing or ask you to move. I've seen a fair amount of food trash left on pallets around the warehouse too. I'm assuming it's probably because more people are walking around and eating... Like I said, this Sam's is very average, if not a little underwhelming. Their sanitation/covid practices do worry me so I wouldn't recommend coming here if you're any bit concerned about COVID or your health.

Michael B.

Sam's Club is one of the three big warehouse clubs in the triangle area, and Sam's has more locations. Just like WalMart, you can buy some of everything at Sam's. Depending on which membership you have to the club, the hours change. They do have an early morning opening time for business or Advantage membership. If you have a lot, or not so lot of stuff that you want to pick up, they do have a click 'n pull option that you can order stuff on their website, and have it ready when you get there. A few things I like buying at Sam's is the milk, eggs, and Sausage. You can save $1 a gallon on milk, and for those that buy several gallons a week, it can add up. Sam's club also has demo days where you can sample many different types of food. Not all of the prices are good deals. Some prices of some items are cheaper at WalMart, (which is owned by the same people) and at WalMart you can use coupons to make it even lower. The bakery section is really good. You can get custom baked cakes for whatever occasion. There is also a little cafe area where you can get a fresh baked pizza for under $10, or a hot dog combo for $1.50. You have to admit $1.50 for a jumbo hot dog, and a 32 oz drink is a really good deal. When I was there today, the only person behind the counter at the time didn't wash his hands after handling money before preparing Ewww. I know that is a pet peeve for many people. So go ahead and try Sam's club, just keep up with the prices of what you buy, and compare to other places.

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9 days ago

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3 months ago

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2 months ago

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5 months ago

Great stuff there, awesome prices, and so much to get. You need a membership and in my opinion it is the best membership store.

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5 months ago

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11 months ago

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2 years ago

Great prices and selection. Very clean and spacious. Was a Costco person but now will stick with Sam's. Not the maddening crowd here.

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1 year ago

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7 years ago

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5 years ago

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6 years ago

I prefer Costco's pricing over Sam's Club. I guess it depends on what items you need. They are very helpful at both places.

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9 years ago

The cafe was horrible.... pizza was old, customer service was awful and even the drinks were not mixed correctly.

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Review Highlights - Sam's Club

The store is clean and has a good selection of products, especially if you like to buy in bulk.

Mentioned in 5 reviews

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Costco Wholesale

Costco Wholesale

(143 reviews)

$$

This review is for the Optical Department ONLY!…read more Anyone who knows me knows how much I hate Costco. I mean honestly, deeply, and truly abhor this place. Not this location, the entire chain. Having said that, I am very happy with the service and value I received from the Optical department. The selection of frames is nothing to brag about but it's good enough. The opticians seem to know their jobs. The wait wasn't excessive and I received enthusiastic advice about which frames would suit me (and my prescription) best. The measurements were quick but apparently accurate and my glasses arrived sooner than promised. The worst part: The optician would not stop pushing me to get a second pair of glasses no matter how many times I told her I neither wanted nor needed a second pair. "But it will only be $60 more!" Yes, and that's $60 I don't need to spend on something I don't want. The best part: The prices. The optician in my optometrist's office quoted me over $600 just for the lenses, frames extra. My total at Costco - progressive bifocals with high index lenses, frames included - was $233. Considering that I have no optical insurance this kind of pricing makes a big difference.

I usually enjoy shopping at Costco, but my recent visit to the Raleigh location was a bit…read moredisappointing. The store seemed understaffed, a lot of carts were overflowing in the parking lot. A lot of people were also waiting for the rotisserie chicken to come out. When one batch did, they were all gone within seconds. A lot of produce had stickers on the bags that were 2 weeks old. I grabbed a chicken bake and a banana strawberry smoothie from the food court. Both were just so-so -- not terrible, but definitely not memorable. Chicken bake was hot and filling, I can only finish about half with the smoothie. Only the cheesy, crusty bread stood out. The smoothie was on the sweeter side and thick that you can't drink it right away. Overall, still a convenient place to shop, but this visit didn't live up to the usual Costco experience. Hopefully it was just an off day. But I look back at previous visits and think it's not. One thing I normally look forward to is the samples, but during one visit a couple of weeks ago, one old lady who was handing out samples was a bit harsh when I took one from the tray. When I was getting my glasses order from their optical department, I put my name on the list to get in line. I kept coming back and forth and stayed close by. Saw there were no more customers so I wondered why they haven't called me. Finally approached one staff and she said there's no one in the list. Customer service also felt a little off. The staff I interacted with weren't particularly friendly or helpful, which stood out because Costco is usually better about that. Costco is still a good place to buy things in bulk and worth going to, but I would rather go to another Costco location than this one.

Sam's Club - wholesale_stores - Updated May 2026

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