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Sam's Club

2.5 (97 reviews)
Closed 9:00 am - 8:00 pm
Updated 1 month ago

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Lydia C.

I go here for gas, because it's usually the cheapest around (with membership). The people who come here are absolute maniacs, and it cracks me up. Literally every time I go, Ssomeone is always stretching the gas pump around the end or over their car. The gas lanes are one way and I guess they think they don't have to wait for an appropriate sided pump.

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11 years ago

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Review Highlights - Sam's Club

We live in the Metro East and it was well worth the drive from OFallon to pick up a new gas grill I found on their app!

Mentioned in 5 reviews

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DOBBS TIRE & AUTO CENTERS - Scratches, MOULDING away from tire, AMAZING - DAMAGE TO LEFT SIDE ONLY???

DOBBS TIRE & AUTO CENTERS

(107 reviews)

I went to get a tire put on left rear. I HAD NO DAMAGE TO MY CAR, no scratches, I'm retired, don't…read moredrive to Illinois everyday, my car is garaged. BEWARE! Take a picture of your car before you take it to this DOBB's and check your car at DOBB's before you leave this Brentwood DOBB's. My car was DAMAGED on the left side (only) part of the appliance around the light was off, the left front tire MOULDING was off the wheel and the left FOG light was COMPLETELY out and there was EXTENSIVE damage in the left fog light where wires were pulled out ( per my insurance company). You could hardly see the damage but it was there! To reiterate the left fog light was COMPLETELY OUT! I HAD $2,000 worth of damage! I contacted the CEO, and the Better Business Bureau. The CEO said they COULD NOT PULL UP the video after 30 days to see what happened to my car! The manager on duty knew nothing about the damage. I'm working on a newspaper article about shops that damage cars. NEVER DOBB'S!!!

I started going to the Dobbs Brentwood, MO location for the last several repairs I've needed. I…read morewas skeptical going there because I have not been very happy with the quality of service over the years at other locations. I am extremely glad I took another chance with Dobbs, and went to this particular location. Every time I have been at this location, everyone has been courteous, knowledgeable and very helpful. I just had service there today to have a tire repaired that had a nail in it. Since I bought my tires there, it was under warranty and there was no charge, which was fantastic. I had already put the spare on my vehicle, so I left the tire with them, they repaired it, and then put the tire back on my car. Based on how service has declined almost everywhere these days, I expected the spare tire to just be thrown in the back. To my surprise, the spare tire, and the jack that had to be secured back in place with a screw, was put back exactly where it belonged. It's pretty sad that I was expecting that I would have to do that myself, but they did that for me. That may sound like a silly thing to be happy about, but it truly was appreciated and moved them up a notch further with my respect. It's been a long, rough 7 months trying to get my dad back in his house after it was severely damaged by a tornado in March. That small gesture, meant more to me than they know. My thanks to all at the Dobbs Tire & Auto in Brentwood, MO. You have been consistently helpful, kind and have provided great service to me. Thank you for getting me back on the road so kindly and quickly. Theresa R.

Firestone Complete Auto Care

Firestone Complete Auto Care

(27 reviews)

Decent for oil changes and break services, but I do not recommend this Firestone if you need any…read moreother services. I need to preface that I already called and talked to management, who refused to do anything based on my complaint. I brought in my car on Wednesday, July 30th, as it was misfiring and the CE light was obviously on. It was evening, and I was told they'd check on it the next day when their technicians were in. I didn't hear anything on Thursday - cool, they were busy when I brought my car in. Friday, I didn't hear anything, and I called them during my lunch to check in. My car hadn't been examined yet, but they would check on her right after the next car in line. I didn't hear anything until Sunday (8/3), when I get a call that the spark plugs are fouled. I expected that, so I okayed the repair and was able to pick it up on Monday. The car is still a little rough when idling, but does okay on the drive home. I take a short trip a couple of days later, still shaking but okay. Then on Friday, when taking the second trip since getting my car back, she starts misfiring heavily and the CE light comes back. I bring her in that evening. Two days later I get a call, and the technician's response is that my car needs a "software update", and to take it to the dealership. What? When I took my car into the dealership, it starts misfiring right as I'm checking in, so they obviously want to do a full workup. They find that the ignition coils need replacement, the engine is covered in carbon because of the misfires, and because of this, the new spark plugs were dirty and fouled. When I called this Firestone to see why they had failed to notice the ignition coil and carbon issues, as well as address the fact that the new spark plugs had fouled because of this, the manager I spoke to was insistent that they had done their job. He insisted that the diagnostic codes were spark plug-specific, but the codes on the invoice I was provided point to an issue with the cylinder, not the spark plugs. He insisted that the coils checked out fine, and that they recommended a software update because they couldn't clear the diagnostic codes without the codes coming back immediately. Codes that were coming back, because the engine continued to misfire. Not once did he offer to replace the fouled spark plugs because of Firestone's inability to diagnose and repair the issues with my vehicle, he only defended what their shop did. Important context: I have a car make and model that in the last few years, has become notorious for ignition coil issues. I found this out in-between my visits with this Firestone and the dealership. Not recall-notorious, but enough that a different coil and software update was recommended by the manufacturer. Per the manager, Firestone did not feel the need to ever investigate the ignition coils. I had the dealership clean the carbon and change the ignition coils - lo and behold, the codes are not coming back. I still need to replace the spark plugs and was hoping Firestone would fix this due to their error, but at this point I'm going to replace them myself because Firestone refuses to. They're good with oil changes and breaks - it's why I came back for the engine issue. But for failing to diagnose an engine issue, and make petty excuses to defend themselves, I'm not coming back. Period.

Stopped in with an unexpected flat tire--extremely kind and helpful staff got me in an out with an…read moreeasy repair. I will definitely be back for addition services!

Sam's Club - wholesale_stores - Updated May 2026

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