I payed $10,000 for laser hair removal and over the course of 2 years, my hair has gotten thicker…read moreand darker by Edelstein Cosmetic. I do not recommend this place because they verbally guaranteed me that all I would need is no more than 5 sessions (that 3-4 would suffice) and I was the best candidate for this treatment. THEY LIED. When I brought this to the staffs attention, they told me I would have to dish out more money for more treatments even after they personally saw how much worse my hair had gotten. I asked for either a refund or for them to fix the problem without me having to pay them more but they refused. DO NOT GO HERE FOR LASER. THEY WILL RIP YOU OFF AND YOU WILL BE DISAPPOINTED. MONEYGRAB.

I have had surgical and non surgical services with Edelstein Cosmetic team and Dr. Edelstein and…read morethe results are amazing. The clinic is professional and patient answering any questions or concerns I had.

After 20 years of wanting a rhinoplasty, numerous consultations and tons of research over the…read moreyears, I finally found someone I trusted.... Dr. Rival. Through my extensive research, I found a lot of "generic" work meaning that some surgeons seemed to provide the same results to all their patients regardless of their gender, ethnicity or facial features. I found that Dr.Rival's work was custom to each patient and no 2 noses were alike. This was a huge factor in my decision, plus he did an amazing job on my friend 5 years ago which sealed the deal for me. He is kind and patient, he listened to my wants and expectations, he offered his opinion on things I had never thought of which no other surgeon had discussed with me in the past.Turns out he was right! I am 10 days post op and my nose is absolutley adorable! Never had I ever imagined saying those words but Dr.Rival made it happen. I had minimal or no pain, i did not use any pain meds, my minor scars have healed and disappeared already, my breathing is perfect. No issues whatsoever. Office wait times are very minimal which was a delight, his staff goes above and beyond. My entire experience from my first consultation to my most recent post op visit was top notch! And most importantly, the results are exactly what I expected, if not better. I am so grateful to Dr. Rival and his staff, I am so happy to have finally found him and his team.

I saw Dr. Rival for a consultation many years ago for rhinoplasty and a deviated septum. We didn't…read moredo the surgery at the time, so i decided to consult with him again to see if surgery was warranted. I called his office to make an appointment and spoke with "Deanna or Deena" who is one of the most unprofessional, rude, and unhelpful people I have ever encountered on the phone. She basically accused me of lying when I told her that I had consulted with Dr. Rival as an ENT in a hospital setting flatly saying "Dr. Rival does not work at St. Mikes hospital" after I told her I had seen him there, then told me that because my issue was "medical" and not cosmetic I had to wait "with the other 800 people" that had medical referrals when I asked for his availability. Only when i insisted that I had seen him in a hospital did she offer to get my chart, and when she obviously saw that I had been telling the truth, changed her tune and said "well it was not him who did the rest, it was a technician" when he was the attending doctor, and was there the whole time. She then hung up the phone on me when I asked to speak to someone else. Completely and utterly unprofessional person, and terrible attitude! Dr. Rival is great himself; Patient, polite, and professional but I have no idea how this Deanna person works for him. As rude as they get!

He is like a good 'ol country doctor, but one with a serous skill set…read more It has been a long time since visiting a doctor that one has been so personable and technically proficient at the same time. He looks you straight in the eye and gives you honest advise and honest outcomes. Also a shout out to his excellent secretary Yien. She always returns phone calls and emails. Even on the way to surgery he put me at ease with his easy manner. Highly recommended.

From the owner: Dr. Brett Beber is a Plastic Surgeon certified with The Royal College of Physician and Surgeons of…read moreCanada since 2004. Dr. Beber's practice specializes in breast surgery that include breast augmentation, breast lift, breast reduction and breast reconstructions, body contouring procedures such as tummy tuck procedures, liposuction and body lifts, facial procedures including facelifts, eyelids and non-surgical antiaging procudures that includes Botox and Juvederm dermal fillers.

I can't say enough about the team at Eye Face Institute. From the moment you walk into the office…read morespace, you have everyone's full attention. I was lucky to work with Vanessa and Dana for consultations and before and after follow ups. The surgical team was amazing. And Dr Gill attentive and very helpful in explaining the procedures and after care. As well as an amazing surgeon. I have never felt so comfortable in a surgical environment. I would highly recommend this team.

The front desk people and the young woman who showed me into the Dr's area were great. If you get…read morean appointment with Robert Adam you might want to ask for someone else: Quite full of himself and not at all helpful.

Disappointing Customer Service Overshadows Good Treatment Experience…read moreI was first introduced to this clinic by a good friend who had a positive results here, so when I needed a procedure, I didn't hesitate to schedule a consultation. In November 2022, I flew to Toronto for my first Co2 laser treatment, and Nurse Courage performed the procedure. Despite the ongoing building repairs at the time, Nurse Courage was attentive, professional, and created a peaceful, reassuring environment -- exactly what you want when you're undergoing an ablative, potentially harsh procedure. I was impressed with the results of the treatment and the care I received, which led me to book more sessions. A year later, in November 2023, I returned for a follow-up treatment and purchased a package for three additional sessions, paying in full, in cash, as I had done before. I did not receive receipts for any of these payments, either in person or by email, though I do have all the email communication with the clinic detailing the payment amounts and package prices. Fast forward to October 2024 -- I had scheduled my third treatment for October 22nd. However, just days before my appointment, I was informed that the session had been canceled. Over the course of several phone calls, I received various explanations: one time it was because "the machine was having a software update," another time it was because "the machine wasn't in the building," and finally, I was told "the machine was broken." Given that I had booked travel to Toronto specifically for this appointment -- including hotel, car rental, and airfare -- I was extremely disappointed. I was refunded only for the taxes I paid on the airfare bookings, which did not cover the full costs, thankfully hotel and car rental cancelled my booking successfully. The real frustration came when I tried to resolve the situation with customer service. I spoke with a manager named Anna Goth, and her treatment of me was nothing short of rude. As a loyal customer who has been visiting this clinic for two years, and having paid in advance for multiple treatments, I expected better communication and more respect. The responses I received were inconsistent -- one day I was told I would receive a refund via check, the next I was informed that no refunds would be issued at all for prepaid packages. There were also issues with the receipts I finally received -- one was issued two years after my payment, and the other a year later, with discrepancies in the amounts listed. At no point did I receive an apology for the inconvenience or the treatment and lies I endured over the phone. Instead, I felt dismissed and disrespected, which has severely impacted my trust in this clinic. Customer service plays a crucial role in the overall experience of any procedure, especially something as personal as a facial ablative treatment. Poor service can easily overshadow any positive outcomes and leave a lasting negative impression. It is important for businesses, especially those offering medical or cosmetic procedures, to handle such situations with integrity and professionalism to foster trust and encourage clients to return and refer others. I still have all the necessary documentation, including emails, screenshots, and communication that could help resolve this situation. If the clinic decides to honor the services I've paid for and properly address my concerns, my case shouldn't be handle by the manager I mentioned above; in that way I may reconsider my stance. As someone who shares their experiences on social media I will document my experience and post it, updating my reviews as well; However, at this point, I am very hesitant to return for future treatments or recommend this clinic to others. I hope the company takes customer feedback seriously and ensures that no one else has to experience the same poor service that I did have.

Nurse Courage is extremely talented, precise, gentle and super friendly. The clinic is clean and…read moremodern. Highly recommend ! TW

I'm the plug for this place. Every and any person who asks for a spa/skin care clinic will hear me…read moreopen my mouth to say YS Canadian Laser Spa. The work they do here is pure magic. At an affordable rate too? Y'all are getting RIPPED off going elsewhere. I get RF microneedling because I struggled with acne scars for YEARS (we go way back to 2016!!) - I pay $150 or a bit more?? (inflation can kiss my azz) but it's worth every penny. My confidence has sky rocketed ever since I stepped foot into this place - Aug 2021 - TODAY. I can't talk about other procedures but my sister does IPL (intense pulse light) and she loves it there too. We've had great experiences there and I'm so glad my other friend told me about this place. Skin care places are EVIL out there. YS though? They'll charge you an affordable rate and it's worth it. Who's trying to pay $500 for one micro needling session? Not I.

Very good. They took us in right at our appointment and even found a time to take my partner…read moreearlier. They make you feel comfortable and knowledgeable about the procedure. It is clean and prices are reasonable. Would recommend