Would use again, 100% . Professional, organized, thorough, and clearly knowledgeable in their…read morecraft. Communication was consistent from start to finish. Appreciated working with a tight-knit, family owned and operated business. Squirrel's gone!

Quick response, great communication and follow up. Greg was fantastic throughout the entire…read moreprocess.

We used Cool Critters Outreach for my daughter's seventh birthday party, and they were fantastic…read more Brian was absolutely amazing engaging, knowledgeable, and wonderful with both the kids and the animals. His daughter was equally kind, personable, and great at meeting the kids at their level. I highly recommend them for your next birthday party or event.

Cool Critters Outreach/ Brian is amazing. I called Brian to possibly use the snakes in my daughters…read moresenior photos. Wow was it an amazing experience! Brian not only brought different kinds of snakes but he also was very helpful in the location that we picked for the photos. This man knew everything and it totally helped us. Brian was so nice and kind and you can tell he loves what he does for a living. It was such an amazing experience working with Brian and he gave my daughter a great memory that she will never forget. Thank you once again for everything you did for us to get some amazing senior photos.

Lonnie did a good job spraying today. Even brought in the garbage can from the curb..read more

Once again Dom did an outstanding job! Explained, walk through, and was able to provide service to…read moremy plants since I bring them in and out the house. Their special spray accommodates my babies/plants. Plant, animals, and most importantly kid, friendly spray that takes care of everything. Thanks again for always providing above and beyond service! Excited to be spider/bugs free in our home this winter. The ATeam will be the only bundled up in our home. Everyone who has come to our house to provide us with whatever service we got has been awesome. On top of their awesomeness they come out if you need extra service to make sure the job is done! What a GREAT company, and thank you for always listening and providing the best service.

Good review for customer service, on time, educated employees. Alas, they could not catch the…read moresquirrel that keeps breaking in to my roof. Squirrels are tricky!

Did a terrible job at the house I will be listing for sale. Removed half of the racoon poop from…read morethe attic, and left it in a tarp in my driveway instead of removing it. There is still a lot of racoon poop in the attic and I will now have to get up there and remove it myself because they can't do the job they were supposed to. Wasted the inspection fee on someone who can't get the job done.

Do not use this company…read more I worked with them about a year ago when a squirrel was getting into my box gutters. They installed a trap on the roof, but never caught anything. The problem was not resolved, and I was still charged $1,200. Now the squirrel is back in the exact same spot, which makes it clear the issue was never properly addressed. It was an expensive and frustrating experience with no real results. I would not recommend Critter Control.

What a rip off....$2,500 and I have to have someone else come in and redo what they did!!!!…read more My 4 year old grand son would have done better work...

Since moving into my home 6 years ago, Arab (pronounced with a long A sound: A-raab) has quarterly…read moreserviced my home inside and outside. Prices have only modestly increased during that time. Typically the same technician services an address on a dedicated route. The technician calls ahead each quarter and schedules for when to come. I've found the team to work very hard to accommodate my flexible schedule needs. This team has kept my bugs to a drastic minimum- which makes every dollar worth it!

The first thing you want to know when there's a problem is whether the person or people helping you…read morewith the problem really want to help you out. Arab does. Arab solved a bedbug problem several years ago. I meant to leave a review then, but forgot until now. The bedbugs never came back. We signed a 6 month contract but based on Arab's analysis they said they would probably only need three months to solve the problem. And they did only need three. My guess is that they could solve any problem with 6 months. At any rate they had no intention of charging us for 6 months, because they did not charge us for 6 months when they were able to determine they had solved the problem after 3 months. Arab was referred to us by a friend who had hired them. We had estimates from a few exterminators, but the estimates were ridiculously high and all the others wanted to do was heat the house, which can and would do weird things to wood, wherever wood happens to be in a house. And that isn't guaranteed to work anyway. Arab is minimally intrusive. Hire Arab. Let them do whatever they think is necessary. Do everything they say you should do. There may be things you should do in order to maximize Arab's effectiveness when it comes to bedbugs. Let Arab work with you to solve your problem. You'll see that everything I say here is true. Rich B. Cincinnati

Chad is great to work with, quick response time. He trapped and released the squirrels that had…read moretaken up residence in our attic and closed everything off so they couldn't return.

Chad does an amazing job . he caught a squirrel that chewed up my porch! He came promptly when…read morecalled, set up traps, and got the critter. great job!

At my previous address, I used this company for pest services. My technician Barack was extremely…read morefriendly and always chatted with me. He always remembered me and our conversations! This definitely made it easy to talk to him and made the service feel personal. I had originally called because I woke up to my cat eating a mouse! I freaked out and called Scherzinger. They were prompt in their response and their pricing was super reasonable!! Barack came out to my home and did a thorough inspection. He didn't find any evidence of nesting mice (thank goodness!) , but did find areas of where it could have entered. He also handled my kitchen ant problem! I was able to take his recommendations for improvements - filling gaps in my crawl space and trimming my tree in the front yard - and succeeded in preventing more from entering my home. He continued to come to my home until the problem was resolved and then quarterly for maintenance. Again, as mentioned above Barack is amazing!

Stan was great! First experience. Very knowledgeable and thorough. He answered all my questions…read moreand educated me as well. Very professional and a wonderful personalized service as well.