Very happy to recommend this business and its very professional, knowledgeable, and competent…read moreowner. Bob, the owner/operator of Automatic Appliance Service, was prompt and efficient. Returned my initial call promptly and came to the house at the time he said he would to check out my stove. He diagnosed the problem and called me later, when he said he would, with the estimate for parts and labor. He again showed up on time to perform the repair, which fixed the problem.

The baking element on our 30 year old wall oven died last week. I called Automatic Appliance for…read morehelp and once again they were able to order the part, repair the oven, and save the day just in time for Easter dinner! Every time we've called, we've had a great experience. Thank you to Jim, for troubleshooting it over the phone, and to Rob for coming out and installing the part.

I needed a new refrigerator and wanted to go to a small business in town rather than a big box…read morestore. Refrigerator was delivered on a Friday. On Monday morning, I walked into the home office below the kitchen and the paint was peeling off the walls from a massive water leak. The plumber who responded confirmed the refrigerator water line was installed incorrectly. The office had to be ripped down to the studs from water damage, and our kitchen was in disrepair for months. A&D and/or their insurance company blame a contractor. One year later we're still out $11k out of pocket.

We went in on a Friday afternoon and told them what we wanted. They said it should be in Tuesday…read moreand they would call when it was ready. After they called I went in to pick up the Washer and Dryer and it only took them a few minuets to take my old ones and load up the new ones. It was so easy.

For anyone looking at reviews to see if you should call or visit Poirier in Newton - YOU SHOULD! I…read moremade an unscheduled visit to Poirier on 7/27 and was immediately helped by Alex Bobb. I knew what I was looking for and Alex connected me with an in-stock dishwasher - providing GREAT GUIDANCE and INSIGHTS in the process. We reached and agreeable and very fair price and Alex then arranged prompt delivery and install from a trusted plumber resource, Vito Serratore. Vito was a great communicator leading up to the install date and he and his partner for the day were EXCELLANT to deal with in-person at my home. They were on time, efficient, careful, and very friendly. To make it very clear - this is a 5++ star review.

My mother needed a new fridge; I live out of state so I called Poirier. Matt went above and beyond…read morewith records of the last fridge Mom had bought from Poirier, attention to detail, quick emails, and a willingness to be sure I had all the information I needed. The new fridge is great and I am so glad I called Poirier.

Illia was punctual, polite, reasonably priced, and solved multiple issues…read more It's hard to find people you can rely on, Illia is one of those people. I won't hesitate to call him again in the future.

Illia came and temporarily repaired our washer with the understanding that if the squeaks came back…read moreto call and he would return with the parts he needed. We payed him $252.00 out of $350.00 which he said we would owe the balance when and if he came back. the washer started squeaking again within a couple of days, we called repeatedly, and left messages. He took the money and ran! he never answered the phone or returned the calls. we felt scammed by him. I wish this review page had a negative value, I would use it!

I had an older dryer that started giving off a burning smell, and Frostline responded to my inquiry…read moreright away on a Sunday afternoon. They were prompt, professional, and delivered exactly what they promised--all at a very reasonable price. What also stood out was that they even replaced another part that wasn't part of the original issue, without charging extra. It's rare to find service that's not only reliable and efficient but also fair and trustworthy. Frostline will definitely be my go-to for any future appliance issues. Highly recommended!

From the owner: We’re a newly established company founded by experienced, certified technicians who have been in…read morethe appliance repair industry for over 8 years. We truly understand our customers’ needs and specialize in both residential and commercial appliances. What sets us apart is our attention to detail, same-day repair service for most appliances, and the care we bring to every home—we treat it like our own. Reasonable prices for our new clients!

We bought a Maytag frig from Jarvis and I've always been happy with the whole process, from…read moreselection to install to how it has operated. Recently one handle became just slight loose after 6-7 years on freezer door. Called, Ginny helped me, found a way to tighten, worked like a charm. What I like is how helpful they were long ago - and how they continue to be helpful even long after the initial purchase. Thank you Ginny!

Liked what I purchased very much (new gas range). Sales staff was helpful, but not especially…read morefriendly, and didn't seem to be working hard to win my business. Delivery was characterized by very poor communication and no concern for our schedule. The tracking app they use to see the delivery truck didn't work - why bother?

My LG washer didn't drain anymore. Living in Newton, I called Home Pro Appliance on a Sunday, and…read morethe repair person came within an hour and a half exactly when expected. He quickly assessed that the drain pump was not functioning correctly. He gave me a honest quote, and he asked if I wanted to make the repair. After discussing with my wife, we agreed to get the washer repaired. He had the part with him and got to work to replace the part. In addition to making the repair well, he spent time to check that the washer worked after replacing the part and that it did not leak before closing the washer up. He then moved back the washer in place even though I am the one who moved the washer in the first place. He gave me a 1-year warranty on the repair as he used a genuine LG part. He was professional and courteous. I would definitely call Home Pro Appliance again for any appliance problem.

Did a great job fixing my LG oven, came same day, even had the part with him that needed to be…read morereplaced. Worked quickly, was professional and courteous of my space. Oven has been working like a charm since!

My prior appliance guy retired and this was my first time using AA. They were highly recommended…read moreand were great! Same day service and repaired my dishwasher at a reasonable price and Jeff offered suggestions for maintaining the dishwasher. Very happy with Affordable Appliance!

We have seen homes that used AA and we have used Affordable Appliance in the Newton area for…read moresome 25 years. A wonderful helpful company. Totally secure in working with them.