I called Mass Appliance Masters last Monday 02/09/26 about my washing machine at 2:30pm and they…read morecame to my house that day around 4:30. Diagnosed the issue ordered the part and they are back today 02/16/26 repairing my machine. Very responsive and reliable. This was after I was assigned a scam artist company by Electrolux. Buyer beware if you ever get assigned to APS Electronics.

I read the review and called them. My dryer did not work. I paid them for 1/2 the the amount…read more Then they told me they ordered the wrong part. I have been calling them every day. Dennis was the repair man. Thank God I asked for a written receipt (ON MY PAIN PIECE OF PAPER) So I called again and again. I finnally spoke to Elis today AFTER I TOLD HIM THAT I WAS TOLD IT WOULD BE FIXED SAT OR EVEN SUNDAY and he says he could only the job on Sat after thr part arrives ---WHAT? Do yourself a favor use POIRER APPLIANCE

Very happy to recommend this business and its very professional, knowledgeable, and competent…read moreowner. Bob, the owner/operator of Automatic Appliance Service, was prompt and efficient. Returned my initial call promptly and came to the house at the time he said he would to check out my stove. He diagnosed the problem and called me later, when he said he would, with the estimate for parts and labor. He again showed up on time to perform the repair, which fixed the problem.

The baking element on our 30 year old wall oven died last week. I called Automatic Appliance for…read morehelp and once again they were able to order the part, repair the oven, and save the day just in time for Easter dinner! Every time we've called, we've had a great experience. Thank you to Jim, for troubleshooting it over the phone, and to Rob for coming out and installing the part.

We went in on a Friday afternoon and told them what we wanted. They said it should be in Tuesday…read moreand they would call when it was ready. After they called I went in to pick up the Washer and Dryer and it only took them a few minuets to take my old ones and load up the new ones. It was so easy.

I needed a new refrigerator and wanted to go to a small business in town rather than a big box…read morestore. Refrigerator was delivered on a Friday. On Monday morning, I walked into the home office below the kitchen and the paint was peeling off the walls from a massive water leak. The plumber who responded confirmed the refrigerator water line was installed incorrectly. The office had to be ripped down to the studs from water damage, and our kitchen was in disrepair for months. A&D and/or their insurance company blame a contractor. One year later we're still out $11k out of pocket.

My mother needed a new fridge; I live out of state so I called Poirier. Matt went above and beyond…read morewith records of the last fridge Mom had bought from Poirier, attention to detail, quick emails, and a willingness to be sure I had all the information I needed. The new fridge is great and I am so glad I called Poirier.

these guys are awesome. The manager Jimmy was terrific. We buy a lot of appliances and they're the…read moreeasiest to deal with by far.

Illia was punctual, polite, reasonably priced, and solved multiple issues…read more It's hard to find people you can rely on, Illia is one of those people. I won't hesitate to call him again in the future.

Outstanding. Responsive. Knowledgeable. Fair pricing. Nice. Helped answer some additional questions…read moreI had.

I had an older dryer that started giving off a burning smell, and Frostline responded to my inquiry…read moreright away on a Sunday afternoon. They were prompt, professional, and delivered exactly what they promised--all at a very reasonable price. What also stood out was that they even replaced another part that wasn't part of the original issue, without charging extra. It's rare to find service that's not only reliable and efficient but also fair and trustworthy. Frostline will definitely be my go-to for any future appliance issues. Highly recommended!

From the owner: We’re a newly established company founded by experienced, certified technicians who have been in…read morethe appliance repair industry for over 8 years. We truly understand our customers’ needs and specialize in both residential and commercial appliances. What sets us apart is our attention to detail, same-day repair service for most appliances, and the care we bring to every home—we treat it like our own. Reasonable prices for our new clients!

We have a Whirlpool fridge and the ice maker broke down. I called many places for repair but…read moreJarvis was one of the only that said they could handle it. There was a significant six-month delay as the part was not available at the beginning of the pandemic, but eventually it arrived and was installed promptly. It's two years later now and the ice maker is working great. I'd knock off a half star for the delay which wasn't communicated well in that I was told for months it was just 2 weeks out. It was really a pandemic shipping problem. I'd prefer they say they just don't know. Tony eventually looked into it to explain what was going on. Also - I bought a new dishwasher last year. I wish I'd bought it from them as I think after installation and delivery, they were probably the best deal. Next time I will shop them first.

Don't buy Jarvis if your intent is to purchase an extended warranty. I have been a customer for…read moremany years and their post sales experience is just terrible. They do not do their own warranty work - like Yale - but farm it off to a 3rd party warranty company. This company, if they don't outright deny your claim, assigns the claim to a small appliance servicer who writes the up the repair order so that your claim never makes it off the desk of God knows who at the warranty company. Trying to get an explanation as to why your claim was denied is so painful they mercifully disconnect you before you have the opportunity to express your disappointment or ask for an explanation. So much for the extended 5 or 6 year warranty package, apparently a major profit center for Jarvis I would imagine. Run, don't walk to Yale Appliance, a 100% in house operation. Jonathan Gold Newton, MA

Did a great job fixing my LG oven, came same day, even had the part with him that needed to be…read morereplaced. Worked quickly, was professional and courteous of my space. Oven has been working like a charm since!

My LG washer didn't drain anymore. Living in Newton, I called Home Pro Appliance on a Sunday, and…read morethe repair person came within an hour and a half exactly when expected. He quickly assessed that the drain pump was not functioning correctly. He gave me a honest quote, and he asked if I wanted to make the repair. After discussing with my wife, we agreed to get the washer repaired. He had the part with him and got to work to replace the part. In addition to making the repair well, he spent time to check that the washer worked after replacing the part and that it did not leak before closing the washer up. He then moved back the washer in place even though I am the one who moved the washer in the first place. He gave me a 1-year warranty on the repair as he used a genuine LG part. He was professional and courteous. I would definitely call Home Pro Appliance again for any appliance problem.

Had my electric range fixed. Quick response to my request, quick and easily scheduling,…read moreprofessional technicians, and reasonable pricing. Will use again.

The repairman came quickly to help us solve the issue of a broken dishwasher and washing machine…read more We were very happy that they could come during a weekend since another place we called were not available either during a weekend or holiday. They found the problem easily and got the part we needed and put in in a reasonable time. The value for the part was reasonable and ordered quickly too. We will definitely call again if we have another issue.

This all season shop is a must stop. The staff are friendly and knowledgeable. Whether it's to…read morebrowse, or for a specific purchase, I feel It's money well spent.

They were so helpful. I could kill a cactus due to neglect but one employee took the time to…read moreexplain exactly how to plant my purchased arborvitaes. Also took the time to help me buy the tallest ones to block out nosy neighbors