They were an hour and half late, then they were super rude to my wife and overcharged us by hundreds of dollars. Most likely taking advantage of the fact that my wife didn't know. Garbage company. Would not recommend. read more

The lock on my detached garage door was stuck, and I couldn't get my car out. I called them and they came out. He ended up having to break through one of the wood panels to get in and unlock it. My door was old, so I figured it was time to replace it. He took measurements and showed me examples of doors I could purchase. I ordered a steel door that had panels that resembled my old door. Upon installation, I noticed when the door was closed, the top section of panels were partially hidden. When I questioned this, he said that the next size down would have been too short. I had no idea that it was going to look like this. After doing some research, I discovered that you can still order a door that would correctly fit a 6'6" door height. I guess 7' doors are now the standard. I gave them some stars because the guys worked hard taking out the old door, installing the new door, and making some adjustments but I'm very disappointed at how it ended up looking at the top. read more

Same Day Garage Door Repair - New garage door with top panels visually cut off. - Fences & Gates Near Me - Rochester, New York

We called them to get a spring repaired. The tech didn't come at the estimated time so I called and was told he was running late and they'd call me back after touching base. I never heard anything until he just showed up almost 2 hours later than originally expected. He then overestimated labor saying 45 minutes to an hour for a job that somehow took 10 minutes but was $200. He also quoted $500 for a part that I now know costs less than $100. My house has cameras throughout the interior and exterior which caught questionable conversation/behavior. I've also now discovered that the spring wasn't actually replaced. The broken one was removed and the cables were realigned. The second spring which was already present is now the only one remaining causing the door not to operate correctly. This was confirmed on the service record for the last company which serviced the door. The phone # I called from Google has now been changed, the address for the business that I saw came back to the convention center when I Googled it but has now changed as well to another fake address. I was told there was a warranty but you can't warranty a part that wasn't even replaced as quoted. The yelp reviews are all AI generated and Facebook reviews come back to fake profiles. I believe they're trying to profit off the business in Victor's name as it's similar enough that people get confused as I did. When you google the name, multiple results show. One with over a 1000 reviews, another with around 120, then the Victor business. It's unfortunate that people think the only way to get ahead is by taking advantage of others instead of making an honest living. I will be looking into this further and taking action against them. Do not use this company. I now get the pleasure of paying additional money to have this corrected read more

If you ever needed to work with overhead doors contractors, you probably know that It can be simple to find residential garage doors experts, but not as easy to find commercial experts. So when we needed the local overhead door installer to remove an old commercial overhead door and install a new one we knew it's going to be complicated to find a reliable expert. But now after the work is finished, we really we worried for nothing. We got recommendations about same-day garage door repair and they were all true. Hard workers. Experts in overhead doors. And Mateo is a man of his word. He said price and time to install the door. And he did not fail to deliver. We have many construction projects and we wish this company could help us in whenever we need a new overhead door installation. If you're looking for a local and reliable company same day garage door he throws the company for you. So glad I can review their services and as I always say if he's always nice to live five stars review for local service company. read more

Same Day Garage Door Repair - Fences & Gates Near Me - Rochester, New York

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Sometimes all that you need is someone who knows what he's doing. And Mateo from same-day garage door repair definitely knows what he's doing. He did not waste time like others who insisted that the problem is coming from the motor. He went straight to the Springs open and close the door few times and revealed the broken part. Wrote down an estimate for me to approve and once hands were shaking he started to work. Brought all new parts From his truck, took down the old ones and install the new ones. I watched him working the whole time and what I was seeing is an expert at work. It was really amazing to watch him working and going up the ladder only when necessary. Once the new springs were installed intention were added he then asked me to move away from the door for the final tests. On the first attempt the door worked is nothing ever happened to it. Just like you said before we started working, the problem is not from the motor. The problem is from the doors Springs. Not sure about their prices, but sure about how professional they are. If you were looking for a company the tire only the best technicians, same-day garage door repair is the company you need to call. read more

Same Day Garage Door Repair - Fences & Gates Near Me - Rochester, New York

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Awesome company! Wish Yelp would allow giving Same Day Garage Door Repair more than just 5 stars. I had a big steel tension spring breaking yesterday. And with my luck it happened with my car trapped inside the garage. Spoke to Matt, one of the managers in the morning and was relieved when he told me that he will come to repair the door that same morning. He arrived 2 hours later. Talking about local! He went over the door and the motor. Thank god there was no other damage on top of the broken spring. He brought pair of new springs from the truck and made his magic. When the new springs were installed the door worked better than it ever had. When I went inside to pay him I came back and he was tightening some bolts that had loosened up on my other garage door and lubricating the wheels. When he was done, I asked do I owe him anything for that extra work and he said with a smile "Nothing, I just couldn't ignore the lose screws on the other door". My dear Yelpers, If you want to hire a local company which is honest and affordable, Same Day Garage Door Repair is your company. And if you are lucky to get Matt as the repairman, tell him Simon said Hi. read more

Called to inquire pricing and availability and Matteo went through a few things with me to see what was causing issue that we had. I made a same day appt. Matteo replaced our garage door opener & components and took the time to teach us about the new system . Definitely will recommend Same Day Garage Door Repair to friends and anyone who asks for referrals. read more

The name of the company says it all because that is exactly what I was looking for when I backed into my garage door that had not fully opened - Same day emergency garage door service. I was fortunate to have used Same Day Garage Door Repair before so I looked in my phone which I had placed the number under garage door repair. I called and spoke with Matteo. Although he stated he was covered up, he would try his best to fit me in. Within the hour, Matt called back and said he had an opening the same day between 4 and 6 PM. I was delighted. I had knocked the door off track and broke one of the rollers. Matteo is like a Doctor that goes into surgery. He diagnosed the problem and within 15 minutes had my door working properly again. The price for the repair was extremely reasonable. The specialists from Same Day Garage Door Repair truly believes in customer service at a fair price. And for that, I am very grateful! read more

Same Day Garage Door Repair - Worked hard and made the door work again - Fences & Gates Near Me - Rochester, New York

The thing I hate most is contractors or handymen that give you one price, and work is done starting to add charges we never discussed. Same Day Garage Door Repair IS NOT one of them!!! Honest from contractor to final check. If you need any kind of Garage repair work in Penfield area call Same Day Garage Door Repair Inc. I was at work Friday night and my wife calls me and said the door came slamming down and won't open she had to have 3 relatives come out in the evening to help lift the garage door to get the car out. Looked like the tension spring broke. I called Same Day Garage Door Repair Inc and they said they could come out the same day. I was like wow! Matteo showed up very nice and polite looked at the spring and went over a lot of details about the garage door and spring and gave me so much information that I didn't know such as the need to lubricate and maintain the garage door. We had him right there replaced the spring and we did a few tweaking to make it better for us. Great service highly recommend Same Day Garage Door Repair Inc to anyone in Penfield. I would give them more golden stars on rating if I could. We're going to need our garage door replace in the future and with no doubt we will be using Same Day Garage Door Repair Inc. read more

Great service! An excellent company. I will call Same Day Garage Door Repair again and refer them to friends and neighbors. Called to fix a broken spring - trip charge is $30. Not bad. Jack came when they said he would come (Same Day Service) and made the repair. Our garage door has never been as quiet as it is now. The price was very reasonable - the cost was exactly what we were quoted and there wasn't any up-selling attempt by Jack. While they were here, we asked if they could get a replacement insert for the window. We have an older door and they came back out when it came in and even put a handle on. Again for the price we were quoted. Jack was fast and amazingly cordial. Highly recommend Same Day Garage Door Repair. In 2022 local contractors that are both trusted, professional, on time and have customer's service skills are not easy to come across. So when I do meet one, I want many people to know about. The home owners in Rochester can get good service, and at the same time a good person is getting more business. Win Win Situation. Thank you all. read more

Well, I tried calling these people and they just hung up on me before even talking with me. Dr. Rick H. read more

It is funny that I called for broken spring, and ended with a garage door that can be opened higher and now I can park my truck inside the garage thank to Matteo who could do what others couldn't. I highly recommend Same Day Garage Door Repair if you need garage repair in Rochester area! I called on a Sunday morning assuming to get apt for Monday, and they offered to come out that same afternoon! Matteo marked the broken spring after 10 seconds and recommended replacing both springs as opposed to just the one broken spring as a way to save money and avoid another issue in the future. He replaced both springs on our garage door and it couldn't have taken him more than 30 minutes to finish the job. He made sure the door was closing properly and even took care of another issue we had with our garage door which was causing the door to not completely open all the way (Now I can get even my track inside the garage! Just for that it was worth to get the door serviced). Matteo was friendly, professional, and did an outstanding job taking care of our problem! From the call for service and talking to Patrick who answered my phone to the service technician, I was 100% impressed and I know now who to call if I need my garage door serviced. read more