Supposedly, they sell not only beds and not only baths but also Beyonds. I'm not sure what one of…read morethose is but it is what it is. I've been in here asking for a beyond on many occasions and THEY NEVER HAD ONE. FALSE ADVERTISING. They're way too expensive and you can get better stuff or similar stuff at much better prices at some of the discount stores. This is for people that don't really mind what they're paying and just want to go to a big name brand. They do have pretty good guarantees and warranties and whatever though.

If there was a start lower than 1 I would give it. The worst customer service I ever dealt with…read more Ordered a gazebo in late July. it arrived 3 weeks later. It came with ripped curtains and nets. I called to get new curtains and nets. They sent it a month later. Then charged me for the full gazebo. This has been an ongoing situation with them after numerous emails and calls. This problem is still unresolved. Please do Not order anything from bed bath and beyond. Don't make the same mistake I did.

I am an interior designer. I'm designing a new home for my client and worked with Chadney to select…read moreall of the plumbing. I can't say enough about Chadney. She is a wealth of knowledge about plumbing brands and finishes, responds to emails and phone calls promptly and worked VERY hard to keep my client in budget. I will definitely work with her again on future clients. Chadney truly made this experience fun with her vivacious personality. She always greets us with a smile and has a lot of patience with changes. I would highly recommend Baths of America for your plumbing, appliance and hardware needs. Call Chadney she's the best!

Great follow up by Michael Tran. He has been a great value to our remodel. Very knowledgeable…read moreabout all his products.

Years later...my kitchen cabinets are just as amazing as the day they were installed. Love the pull…read moreout drawers! Love the pantry cabinets. Hindsight, pull out drawers in pantry cabinets....but that was my rookie mistake. Funny thing, i found my design drawings from years ago....and i remember changing my layout after looking at the design for a day or two. I am glad i did. The team was great when i made the change (before i ordered my cabinets). Overall, no complaints...

Highly recommend Premium Cabinets. They were super easy to work with and always in communication…read moreduring the planning and ordering process. They provide a digital layout of the cabinets in your space which makes it so much easier to envision. Mike went above and beyond to make sure everything was perfect. The cabinets are great quality and love how everything is so customizable. Can't express how much I recommend using Premium Cabinets! (and all cabinets are soft-close!)

Carlus is amazing! Created different appliance package to accommodate almost all price point. He…read morewas even to create an appliance package that can compete with most packages you can get a Lowe's. The whole team is amazing and look forward to continue working with them... thanks for adding sparkling water to the offerings

My husband called to see if there were dryers. They had him drive all the way over there. There…read morewas only 4 dryers so my husband gave me them numbers of dryers we saw online. They told him one was in Houston and1 in Dallas and we would have to go get them. why not tell us that on the phone so we don't waste our time driving over there Ridiculous!

We arrived at the store at 520om. It said open to 6pm. We arrived in the pouring rain to check out…read moresome fixtures for our new remodel in the Heights. They waived us off that they were closed when the hours said open until 6. Needless to say we are not doing business with this store!

From the owner: Plumbing, Hardware and Lighting Fixtures for the Kitchen and Bathread more

The lady at the front desk was so helpful. Since I knew what I wanted to order she let me sit with…read moreher and place the order right there. I also had to make a return and she once again helped me with returning all my items. I went back a third time to order more items for another bathroom and Spenser helped me. She was so nice and helped me figure out different options until I had all the hardware picked out. Great inventory and I really appreciated the patience and friendly customer support! Also, delivery is pretty fast.

poor cusomer service, returned item Salesperson India said she would take care of it, she wont…read morereturn communication After calling management she called to update Poor customer service

They did my kitchen renovation early this year, be very careful with them. I am doing my bathroom…read moreproject next year and am not using them again. If not for their secretary (I think her name is Linda), who is very responsive, I will give them a one-star.

I have many good things to say about The Showroom but I want to stress how efficient these guys…read moreare. The bathroom job below took 12 weeks due changes we requested. The Kitchen took a little over 4 weeks! The demo crew walked in on November 4th and the cleaning crew walked out on December 4th! Honest! We 1st hired The Showroom for a master bath remodel in 2008. Mark Carter is part owner & designer & Mark did a fantastic job with the lay-out & color scheme. This was a "right down to the wall studs & slab" rebuild. Demoed the old jakuzi, tiny shower, Hollywood lighting, vanity, sliding mirror closet doors & carpet. Came back with 24" tile flooring, a big glass walled shower with rain head & bench, cabinetry with bun feet, maximized the closet user friendliness & updated all lighting. We lived in that house another 10 yrs & never had a complaint about labor or materials. Good job, Mark, we loved that bathroom. We moved to a 1983 vintage house in 2018 & in September 2019 we hired The Showroom to update the kitchen. This also was a "bare stud" project. Mark now does his design work on computer so you see how everything will look & fit. The design & workmanship were good as ever & materials even better. All we knew was we needed more useable space & we had a color scheme in mind so we told Mark & got out of his way. The results are as good or better than for the old bathroom. The drawers glide as if on air & close themselves with a gentle shove & likewise, the cabinet doors never slam. We have so much more useable space we still haven't filled all the drawers or cabinets. We definitely recommend The Kitchen & Bath Showroom & would (probably will) use them again.

Seem like nice guys but -0- accountability. After breaking 2 out of 5 expensive slabs, provided…read more'remnants' ie., scraps and ordinary quartz as replacements for another $2,000. No shows on successive appointments. Not a great experience.

I was looking into getting new countertops in kitchen, reached out to Milestone and explained to…read morethem the type of material I was looking for, which was quartz with grey veining and repeated mentioned I wanted veins going the same direction through out kitchen and no visible seams, I was assured they could do the job. Day of install came and one of the panels was going vertically and everything else horizontally. Reached out to John and after a little back and forth he agreed to replace the panel at no extra charge. When day of replacement came it was only a crew of 2 guys, they struggled a little to move stove and were concerned about gas line as they were unsure how to close it, the guy in charge took them outside and told them to be quiet, stop complaining and get it done. 3 months after replacement section was installed and final payment was made my countertops cracked! I reached out again via email to John, several people from his team came out to look at countertops a couple of times and I was told they'd replace them once they had the same material leftover from another job. That was over a year ago! I repeatedly reached out to John and James who now no longer works with John and I was just given more excuses. I consulted with another company and I was told the reason for counters cracking was most likely bad installation since there were no signs. We also paid for cabinet lighting and lights went out a day after installing after having guy come out multiple times we gave up. I have recently filed a complaint with the BBB, countertops should have come with some type of warranty for at least a year.