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    Sam Floor Sanding

    5.0 (2 reviews)

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    6 years ago

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    Brothers Hardwood Floors - Bamboo flooring installation.

    Brothers Hardwood Floors

    (14 reviews)

    Wow my floors look amazing now. Talk about doing a great quick job that overall did not cost as…read moremuch as I thought it was going to. If you have a house with wood floors that look like they have seen better days Brothers flooring will absolutely do some of the best work to get them looking amazing. Tan was super easy to work with and very nice. I think I added so much value to my house and just looking at the floor now you can tell how much better they look. If I buy or move to another house in the future and floors need work I am calling Brothers before I move in (Just cause it is a huge pain to move the furniture twice!) Highly recommend.

    Make no mistake. The workmanship of Kevin and his team is A+. The new floor looks great…read more Unfortunately, the accolades end there. The character of the team as a whole has a lot to be desired. The short of it ... he nearly froze all the pipes in my house and showed no remorse whatsoever. You want the details? Read on ... In December 2025, much of the first floor of my home was destroyed by a frozen water pipe, the cause of which was a pilot light that went out. The removal of the damaged floor, the cleanup, and the dry-out of the house ran me roughly $6,700. I then hired Kevin and his team to install a new hardwood floor on the first floor of my house. We agreed on a price of $8500 to purchase and install the flooring and polyurethane. I opted not to live in the house while the floor was being installed and the polyurethane was being applied. Most of the work was done during the week of January 11, 2026. On Thursday, January 15 and into the overnight of January 16, some of the season's coldest winter weather made its way into southern Maine. When I am not at home, I regularly check on the house to make sure there is nothing amiss and that all the mechanical systems are working properly. I do this with several thermometers, thermostats, cameras, and automation devices. Around 5 pm on Thursday January 15, 2026, I performed my routine check of the temperatures around the house. All looked normal except for the temperature on the second floor, which dropped by 20 degrees after having been 70 F all week. I immediately called Kevin and asked him why the temperature was so cold in the house. He had no idea. I asked him if any of his people opened any windows or doors on the second floor of the house. He said No. The temperature continued to drop. After another 30 minutes, still dropping. In addition to the propane, I then turned on two heat pumps. That slowed the rate of the temperature decline, but it still continued to drop. I talked to Kevin again. I shared my screenshots of the temperature dropping. He continued to insist that no windows or doors were open. By the next morning, with the propane and two heat pumps running at max capacity, the temperature was at 37 F. I had to miss a day of work and see what the hell was happening in the house. At the same time, Kevin decided to send someone to the house ahead of me. That guy found the slider upstairs wide open. On one of the coldest nights of the winter. And, after I asked Kevin repeatedly if his guys opened any doors or windows. Once we learned that the slider was indeed open all night, Kevin actually had the gall to accuse me, as if it was my fault the doors were open to the house. He came up with every excuse in the world, trying to deflect the blame away from him. The words careless, reckless, and gross negligence come to mind. Given that the repairs from a frozen pipe incident could run on the order of $15k or more, it says a lot when someone doesn't take ownership of the problem that he and his team caused. It also sends a strong signal that he doesn't care one bit about my property, nor for my time. I was lucky to have a second heat source in there to keep the pipes from freezing a second time in two months. I hesitate to think how ugly the situation would have become, had there been a second failure. Just speaking to him after this all happened, it doesn't sound to me like he would have had the funds to repair and replace the damage that would have been done. Needless to say, I won't be hiring Kevin and his team again. His reckless decisions put my home at risk of yet another flooding event, just weeks recovering from the initial catastrophe. The last time I hired a contractor with a similar poor attitude and lack of accountability, I got poor results, cut corners, and even items stolen out of my house. I'm all set with that, thank you.

    Diversified Flooring Solutions - One of completed installations

    Diversified Flooring Solutions

    (6 reviews)

    Out of several flooring companies Sean was one of the few that answered the phone directly, no…read moreanswering machines or services. He came out promptly and provided a quote for replacing old worn pine flooring with new cherry hardwood in one room and refinishing the pine flooring in another room. He provide a fair reasonable quote. Sean and Nick performed the work beautifully, professionally and cleaned up. The floors came out amazingly. Will definitely hire him again for new floors in other rooms.

    Unfortunately the work and effort did not meet expectations. From all the dealings with the owner…read moreI was led to believe I was hiring the owner and his company/employee(s) to complete my work. After the flooring was delivered and carpeting was taken out he never showed up. He said he had phone calls and photos to keep track. The person doing the work I was informed was a 'jobber' or contractor; they did not work for the company. For such an expensive job, if the company wasn't doing the work I'd expect regular 'inspections' in person as a photo can be misleading. When the work was completed all I heard was they wanted immediate payment (no final inspection) and after seeing the final work I understood because the work was done but not to the contract and not to what I would call 'reasonable' standards. I did see the work in progress not being done as agreed, but where the owner wasn't there and the way the work was underway in a less than desirable way (and ripping it out made less sense), I didn't complain or stop the work to the contractor as I'm sure the person I was paying would have charged me again to start over. Now I have to 'fix' parts that are just not right. One specific area to highlight is the actual flooring. The owner came to the house and measured it with a laser. I know when doing the work you don't want to run out and have to stop, but he bought a significant amount in excess (two full boxes plus many additional feet) that I had to pay for (and I expect overhead) and now have flooring I don't need. If he truly knows his work I'd expect a much closer estimate or he buys back extra full boxes to show good will (based on his apparent poor estimation). He also got wood with the wrong finish. He said he'd return it but that would have made a significant delay. I guess to try to justify the mistake (it's a drastic difference between the floors), he said what he bought was better. I was not there when all the work was being done, (I was in and out roughly half the days) but don't think the homeowner should have to oversee the job to ensure it meets the contract or expected quality. One specific item I'll point out; the company's correspondence normally has a statement "Our superior quality and customer satisfaction is guaranteed!". I was not satisfied for most aspects and I definitely don't feel the work was superior quality, at best average. When I pointed out that the work didn't follow what was put in writing he came back with what I would call excuses but to me they were backward and illogical, either way, I was not satisfied and he expected payment for work not done to what he put in writing. Again, how can he 'argue' when he never set foot at the work location during any of the actual work or after completion. These are my experiences and thoughts. I was asked to provide his name to a friend in the area but will not. When working with the government years ago, I would have rated this 'Do not recommend.'.

    Jimmy Express Floor Sanding

    Jimmy Express Floor Sanding

    (14 reviews)

    Jimmy's crew arrived to my 1890s farmhouse on time & had begun work within just a few minutes of…read moreaccessing my home. I swear we'd been chatting for maybe 5 mins with the crew leader, when I started hearing the sound of nails being driven in further by the rest of his crew! They were quick & about their business. I had 5 rooms plus a stairwell & hallway that were completed in just 3 days. Some of the rooms had even been poorly sanded & stained by the previous home owner & there's no evidence of any of that work remaining. The quality of work is beyond impressive, taking my old tired floors of various conditions & making them truly shine. Additionally the price point of this work is unbeatable! Will definitely be using Jimmy Express again on my next project :)

    Jimmy has been trying to scam us every step of the way. He underestimated the square footage of the…read moreroom, then told us he would not be finishing it as a result. When my husband spoke with him about it, Jimmy said our business doesn't earn him enough money to care. The worst part is that he came for the final check before the work was finished and YELLED and SWORE at me when I wrote the check to his company instead of him personally. At this point, we informed him that we would pay him once the work was finished (we didn't even expect him to finish the part he underestimated), and he THREATENED us and wouldn't leave the house. How on earth this guy has earned a living with that kind of behavior and service is beyond me.

    Sam Floor Sanding - flooring - Updated May 2026

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