1. Salvia Salon

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San Rafael, CA

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5 years ago

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5 years ago

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5 years ago

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Whirlwind Blow Dry Lounge

Whirlwind Blow Dry Lounge

4.5(120 reviews)
23.7 mi
•$$

I booked what I believed was a 3:00 PM appointment at this blow dry bar while traveling to Napa…read morefrom the East Coast. Unfortunately, because of a time zone issue in their booking system, the appointment was apparently entered as 12:00 PM instead. I use Square regularly in NYC and have never experienced this kind of confusion before. What made the situation especially frustrating was the complete lack of accommodation or understanding when I arrived. I was simply told the issue was noted somewhere on the website, but if this is a known problem, it should be made extremely clear and impossible to miss -- especially for out-of-town clients visiting Napa. They also stated they called me around noon, but I never received a phone call or missed call notification. The experience felt disappointing and unprofessional from start to finish. Napa is known for hospitality and customer service, and sadly this business did not reflect that at all. I hope they improve both their booking communication and their willingness to work with customers when issues like this happen.

I can seriously not say enough positive things about this amazing place! Carly did my makeup and…read moreKassandra did my hair and they truly exceeded my expectations. I have very curly hair and a lot of it and it takes a truly skilled stylist to be able to handle it and Kassandra did the most amazing job. I showed Carly a picture of my makeup inspiration and she executed my vision perfectly. I was so happy leaving the salon and excited for the special event I was attending that evening. The salon is cute, modern, clean and overall just a fun environment to be in. Even the stylists that weren't doing my services were chatting with me and were super sweet and friendly. Thank you Carly and Kassandra for the most amazing experience, you two are amazing at what you do!

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Whirlwind Blow Dry Lounge
Whirlwind Blow Dry Lounge - What I showed at the appointment

What I showed at the appointment

Whirlwind Blow Dry Lounge

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Ritual Salon + Style Bar - san francisco bride

Ritual Salon + Style Bar

4.8(367 reviews)
30.8 mi
•$$
Luxury
8 years in business

I had such a wonderful experience at Ritual Salon + Style Bar. Chloe was lovely, kind, and made me…read morefeel comfortable right away. I also want to give a special shoutout to Matthew. Hearing him teach and coach Chloe during my appointment was such a nice experience and really showed how much the team values quality, education, and helping their stylists grow. I had to bring my son with me, and everyone was so accommodating and welcoming. I was nervous because it had been a very long time since I'd had a haircut, but Chloe & Matthew answered all of my questions and made me feel completely at ease. I was so happy with my haircut that I booked another appointment before I left. I'm already looking forward to coming back!

Response to the owner : The conversation was via phone for a full highlight . So no you would not…read morehave a request for a full highlight in text. The Text messages I do have, are confirmed appointments that changed three times by the salon . The text doesn't say partial highlight nor full highlights for that matter. The only scene caused was by Ashlee berating me for saying I booked a full highlight . She scolded me like a two year old demanding respect . If anyone in the salon was uncomfortable it was because of her . You weren't there. Ashlee made cry . The whole thing was uncomfortable and awkward. I would be equally embarrassed as a salon Owner to say you back up your stylist 100% considering the photos I posted . Any decent stylists would admit the cut was less than acceptable and offer to fix it . I'm just. Baffled on how you're proud to have that horrendous hair cut as proof of stylist work . Apparently the bar is pretty low for the work produce in your salon.

Photos
Ritual Salon + Style Bar - Dimensional brunette by Jj

Dimensional brunette by Jj

Ritual Salon + Style Bar - Cut & color by Anjelika

Cut & color by Anjelika

Ritual Salon + Style Bar - Cutting specialist noelani

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Cutting specialist noelani

Salvia Salon - blowoutservices - Updated October 2026

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