Wow, Wow, Wow! I cannot say enough good things about Nathan, the owner of Salty Cycles. He was kind, compassionate, AND a great mechanic!
My husband and I were riding on some back roads near Parkfield, California when we got a rear flat tire on our motorcycle at 3:00 on Saturday afternoon. We reached Nathan at his shop which was 44 miles from where we were. He didn't have the tire we needed in stock but located one in Santa Maria at the Harley Davidson store there. He was willing to go get the tire for us and our plan was to get towed or patch the tire enough to make it down and meet him at his shop. Our plan didn't work out as the tire was slashed and couldn't be patched (and we couldn't get towed for a variety of reasons I won't bore you with). In any event I asked Nathan if he had a trailer and could come get us. Believe it or not this kind man couldn't leave us stranded. So, he drove south to get the tire, back to his shop to get the trailer, then up to us to get us, then back to the shop (which was clean, well equipped and lovely) and replace the tire. To put this in perspective his shop should have closed at 4 or 5 on a Saturday and Nathan should have enjoyed his evening. Instead he helped us (at a reasonable price) and didn't leave his shop until 10:30.
We are from southern Cal. And this whole experience had the potential of being a nightmare. Instead, Nathan (and his lovely girlfriend who accompanied him) made it a relatively pleasant experience (being stuck for about 7 hours is never too pleasant). We are beyond grateful to Nathan and his girlfriend and feel like we've made friends for life.
My husband, who is a lifelong rider and does all his own work on his bikes (except for this tire) was impressed by Nathan's knowledge, his shop, and obviously by his kindness!! There are truly not enough ways to express our gratitude! read more