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    Salty Clean

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 3 months ago

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    6 months ago

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    Nick P.

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    6 months ago

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    Shine Bright San Diego - Edgar in action! We're lucky to have such a great team mate!

    Shine Bright San Diego

    (289 reviews)

    Great company to work with and sid a great job. From the request for a quote to scheduling it could…read morenot have been easier. Brooks was great friendly and professional.

    Sometimes honesty isn't always the best policy!!…read more I told them my house had just been painted so they charged me extra to scrape off paint overspray. $600 to be exact!!! I assumed they did a good job and tipped the guys well. Then I noticed ALL the paint overspray was still there. And then I remembered that I never saw them use a ladder and I never saw either of them scraping any paint with a razor blade. My honesty did NOT pay off. So I wrote back to them explaining the situation (with some of the pics you see here) and they apologized and set up a "touch up" appointment. That's fine. I mean it's more time that I had to spend waiting for them except....THEY NEVER SHOWED UP! And when I called to ask where they were, they started backtracking. "How many windows are we talking about"? "Did the painters use masking tape?". I'm like "Of course they used masking tape and anyway...WHERE ARE YOU???" So that starts an email thread where they tell me that scraping paint off would take more time and that I would have to pay them more money. I ALREADY PAID YOU MORE MONEY TO SCRAPE THE PAINT OFF!!! $600 to be exact!!! They're now telling me that they didn't realize now much paint needed to be scraped off. Well, look for yourself. Does that look like something they should charge me MORE money for, or something they should have cleaned off in the first place. It's hard to take pictures of stuff on windows but I did my best. Save yourself the HASSLE and use a different company. These people don't know how to run a business, they don't keep their word, they don't show up and they just are not good peeps. EPILOGUE: Well, you can tell from his long, rambling response that he's lying. It's kinda like Walter White in Breaking Bad whenever he tried to lie. He just went on and on. But I know the truth. Had I not told them my house was just painted, I would have gotten the same service for less money. They used my honesty against me and that pisses me off. I'm old enough to remember a slogan that businesses of all kinds used to use. And it's a simple one: "The customer is always right" Not anymore. So what can you do? Fight back. Write an honest review. Demand your money back (In the end, the credit card company sided with me and I got a FULL refund) . Remember YOU have the power. You're not the little guy; You're the customer. And the customer is always right!

    Salty Clean - pressurewashers - Updated May 2026

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