Well they at least responded once. Received a reply "Unable to service" with a reason of being…read morebooked for the time I requested and when I tried giving alternate times no reply.

I just love Mirna so much ! Mirna & her team are fabulous !…read moreAbove and beyond ! If you need A+ cleaning service, call her !

Beyond amazed & completely satisfied with the work Jenny & her team do at an affordable price!…read more I recently hired JJ's House Cleaning Services to help a family member who has suffered from a medical illness that can no longer do day to day chores. The cleaning needed for their house was beyond a deep cleaning. I'd call it a restorative cleaning. Jenny was extremely responsive via Yelp, had open availability and was willing to accommodate. I was able to schedule within 3 days of reaching out. The cleaning ladies were on time and arrived earlier. Jenny ensured to communicate and confirm their early arrival prior to doing so which was greatly appreciated. They were professional, kind, empathetic and did not judge the condition of the house, which was a huge concern for my family member. My family member was so thankful for the empathy, positive attitude and conversations that they had with the cleaning ladies. They truly helped uplift their spirit and told them that they deserved to live in a clean environment that brought them peace. Jenny & her team go beyond just providing a cleaning service. They enrich lives mentally, physically & emotionally by creating a clean & organized living environment. Forever grateful for finding Jenny and her team. I look forward to using their services in the future.

I booked a cleaning appointment a week in advance after seeing this company on TikTok and was…read moreextremely disappointed. The morning of the appointment, they canceled because the cleaners were in Oceanside and "couldn't make it." It is not my problem that your team was in another area; if you couldn't handle the logistics, you shouldn't have scheduled me for this day. You had one job, and you failed to show up. Shame on you. I honestly question if this is even a legit business at this point. It seems like Jenny has been in this industry since 2008, yet she still hasn't developed basic customer service skills or the ability to stay organized. There was no real apology or accountability, and the dismissive responses I received were incredibly rude. Communication matters when PAYING customers plan their entire day around a service. After this experience, I wouldn't trust this company in my home and would recommend others to be cautious.

We used Natural Solutions to clean our home before our parents come to visit as our first visitors…read moresince pandemic started! The cleaners were very polite and professional. America led the crew and the house was spotless when they left! They even cleaned out our little toaster oven and it looks brand new. Our porcelain sink is even cleaner than it was when we moved in! I was also very impressed that they got our shower sparkling clean! Also, we have 2 dogs and I did not see a single dog hair when the cleaners left! Edward was very responsive and professional on the phone. The team showed up within 15 mins of their scheduled time. They did not come with masks but were happy to wear them when I supplied them (Covid precautions). I absolutely will use this company for future cleaning.

I paid for whole-house cleaning service and carpet cleaning. Unfortunately, I was moving from out…read moreof state and was not there to inspect the day the services were completed, but I spoke to my contact with the company and he seemed to convey what was completed and only informed me of some scratches on appliances that were there before his crew started. When I arrived in San Diego, there were several cleaning concerns (ceiling splatters and grease in cupboards and above the stove) that were able to be removed with my cleaning products, so it seems a minor oversight. My main issue is that in each bedroom there appeared to be a rust colored staining on the carpet in each entryway and streaks in other areas of the room. Online appears to suggest wicking or some other byproduct of a machine-cleaned carpet. I contacted the company with pictures and was in contact over text message hoping that they would stand by their work and make it right, however I was responded with reasons that it wasn't their fault and then was ghosted with no reply when I asked why this wasn't brought up in the initial phone call when work was initially completed. If the carpets could not be cleaned, instead of taking money, it would've been better to refuse to do the service and recommend a different one (e.g. replace). The missed spots on the cleaning I could've ignored. But, not standing by your work on the carpets, not working to make it right, and being unresponsive are what I wasn't able to let go.

I chose to go with their services again and did not regret it at all. Outstanding customer service…read moreand communication setting up the appointment. Great attention to detail and a quality job well done cleaning my place. Their rates are fair and reasonable for the outstanding service you get. I got the service I requested and more. My sinks, and especially my bathtub were cleaned very well. I got to take a relaxing hot bath! I'm very happy with Comfort Cleaners, and will continue to recommend them to my friends, family, and anyone I hear might want a cleaner.

Mayleth did an amazing job and I am very pleased with her work. Will definitely be using Comforts…read moreCleaning again!

I have been happy with tranquil home for the better part of a year…read more I have had the sane cleaner in that time (Hailey) and she's been phenomenal. She's courteous of mine and my house's needs in more ways than I can count. When I needed her to go above and beyond and clean my disaster of a kitchen, she made it seem like the easiest task and no concern of mine. I really appreciate the thoroughness with which she cleans generally, too. Never have I ever spotted places that could use extra cleaning after she leans. Truly grateful for her cleans! The people working behind the scenes are always proactive with getting my cleanings set up, giving me alerts, and doing the other administrative parts of the business without disruption. It seems small but that's huge. Great team, great cleans- hire them if you want stress-free cleans. They live up to their name.

They were able to provide the information requested and they responded in a very professional…read moremanner.

I requested a deep cleaning for my large master bathroom and I'm so satisfied with their service!…read moreOne technician was provided for my service. I was given a window of when they would arrive and they were right on time. Once the technician completed their work, they let me know I can check if it's good to go prior to leaving, which I really appreciated! Just want to note that their service is a minimum of 2 hours. Payment was made online and you can tip through their portal as well. It was also my first time hiring cleaners and they exceeded my expectations. I've been cleaning my bathroom on my own prior to hiring them and it's definitely way better than I've ever cleaned it! Highly recommend and will be requesting their service again in the near future!

Four months after I posted my review, the company responded. That and the 1 Star rating shows how…read moremuch they pay attention to their reputation. Also, you'll note they never disclose how many cleaners they will send at an $100/hour. The answer is one person that they pay $30/hour and they pocket the balance.

Karina and Lourdes are the absolute BEST. So so sweet, very attentive to detail, and will leave…read moreyour place spotless. I was shocked at how comprehensive the cleaning was for such an affordable price. Definitely go with Mighty Maids and definitely ask for Karina and Lourdes!

I never leave reviews but I am at a loss of what to do at this point. We booked a move out house…read morecleaning a week ago so the house was completely empty so we assumed the cleaning would be smooth and easy. After the initial clean many areas of the house were skipped and still dirty. The initial cleaning took 2.5 hours and we paid $345 plus tip. We contacted them within the 24 hour period to let them know we were not happy with the results and we are busy moving so this is an added stress, they offered to do a reclean. We scheduled the reclean for a week later/today and they gave us the window of 2-4pm for arrival. It's now almost 6pm and they are not responding to our calls, voicemails, or texts to get an update on their arrival or reschedule. Still unclear if they are going to do a reclean and have no info or updates. This has been extremely frustrating because we are trying to coordinate with our land lord and have been busy moving so this was the last issue we needed. We are now going to have to drive back to the house an hour away and clean it ourselves. Update- after I posted this review they finally got back to us and said they were cleaning the house at 6:36pm. We drove an hour the next day to check and it seemed sufficient. Still would not recommend given all the added stress this caused during our move. They didn't offer any type of refund either.

Agree with a lot of the reviews here. They've helped us with everything from a move-in deep clean…read moreto ongoing cleanings and their quality of work is excellent. They're always professional and pay great attention to detail, and we love their communication. Always responsive and reliable and they leave our home looking spotless. If you're looking for a cleaning service you can trust, I can't recommend them enough. Truly the best.

I utilized the Yelp projects feature to select a cleaning service for an apartment move out and…read morereceived a timely response from Lyly's Housekeeping. I was pleased with the amount of communication and ease of scheduling. The two cleaners that showed up did an amazing job. The reason for only three stars was the following... Upon completion of the cleaning, we were told that if our apartment complex charged us additional fees for cleaning Lyly's would provide compensation. 23 days later, I was notified by the apartment complex that we were being charged an additional $200 for cleaning fees. I contacted Lyly's expecting that it wouldn't be an issue...instead I was told that the timeline was too far out and that I would need to take it up with my landlord. Although they apologized for the situation, it didn't make sense to me that there would be a timeline for when we could file for compensation. The quality of the service was good; the outcome did not sit well with me. Overall I would not necessarily suggest this company just based on the lack of ethics displayed.