My fiancé and I had an unforgettable first experience at Saltgrass Steak House in The Colony. We arrived in Dallas much later than expected after our American Airlines flight lost power and left us sitting on the tarmac for over an hour. By the time we reached our hotel, it was 9:00 p.m., and we were exhausted and hungry. We walked into Saltgrass around 9:05, just as they were closing. I asked, "Are you closed?" The manager said yes--but immediately invited us to have a seat. I tried to decline because I didn't want to keep anyone late, but she warmly insisted: "No, please. We want you here." I wish I could remember the manager's name because she was incredibly kind. She and the entire staff treated us like royalty. Our waitress, Stef, was an absolute sweetheart and took wonderful care of us. The food was amazing, but somehow the service was even better. If I hadn't known Saltgrass was a chain restaurant, I never would have guessed it. The warmth, care, and personal attention made it feel like a beloved local restaurant welcoming old friends. This was our first visit to a Saltgrass--and our first time in Dallas. We had been in Texas for less than an hour, and this wonderful team showed us that Texas hospitality is very real. Saltgrass in The Colony truly exemplifies it. Thank you for turning the end of a frustrating travel day into such a special memory. We will never forget your kindness! read more

We've eaten at numerous Salt Grass Steakhouse restaurants over the years, and have always had a very good experience. Last night the filets we ordered medium came out pretty close to rare and were over-salted. The woman in the booth behind us sent her filet back because it was undercooked. Management needs to check into this. On the positive side, we've never had poor service at any Saltgrass restaurant, and last night was no exception. Our server was attentive without hovering, and efficient without rushing us. Plenty of parking here. I recommend Saltgrass and this and any other of their locations. read more

This was not the Saltgrass we've been accustomed to from the past. When our food came, it was not hot and tasty. The steak had no flavor and was dry. The veggies also did not have much flavor. I doubt we'll go back. read more

Service was friendly and quick. Food wise the brussel sprouts were amazing. Probably some of the best I've had. They had the nice browning on the outside with some great flavors. The steak was just meh. It was cooked to the right temperature but was still tough and didn't taste the best. Part of it is the cut you get with lunch so I get that but was still expecting more flavor. read more

Saltgrass Steak House - Steak lunch - Steakhouses Near Me - The Colony, Texas

Karah was amazing and the food was awesome. Will definitely come back soon. The house salad tastes amazing

Bread definitely not fresh or even warm. Caesar salad very mediocre (didn't even finish it) and came with a whopping 3, yes 3 tiny croutons. The bartender was very nice but didn't even ask me to cut my steak and check for doneness. After cutting it, it was def Med Rare Not the Med I ordered. She did take it back to get it cooked properly. However when it came back they had given me a steak about half of its size and the manager did ask me to cut into it at which point sadly I cut into the largest portion which did appear to be medium cooked. However the other end were overdone in unedible. The tropical sangria was great though as well as the fried onion rings. Sadly I way overpaid to get 2/2 of a edible steak 1 good drink and friend onion tanglers. Nice bar but if you're going to hang your glasses in front of a window I would make sure that they all look clean. The picture doesn't do film any justice it actually makes him look better than if you're sitting here looking at them with a parent dust and fingerprints etc all over them. The picture does not properly show the apparent dust fingerprints etc on the glasses. Would definitely not come back again. read more

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Food was great, but the service was better. Adones was our server and he was so polite and although he just started working there, he was sensational. read more

Honestly have never left a bad review til now. Just left and its been about an hour and a half. We literally got our food to go because of how long it took. Apparently the waiter forgot our order, so we just waited and waited.. Would have been more tolerable if we didn't have our 1 year old waiting to eat.. Definitely the worst experience I have ever had at a saltgrass. read more

This was a trifecta of bad experiences. My wife and I went there this past Saturday for lunch. The service started out well but quickly became inattentive and eventually nonexistent. I ordered the Salmon Oscar, and the salmon was badly overcooked. The lump crab meat helped make it a little less dry, but it was still a major disappointment. My wife's tenderloin bites were so over-seasoned that she only ate about half of them. After we finished eating, we waited at least 15 minutes before our server came back. While we were waiting for our check, I watched him spend several minutes chatting with another server instead of checking on his tables. When the check finally arrived, I noticed I had been charged for club soda. To be clear, this wasn't a bottle of Topo Chico or Pellegrino--it was club soda from the bar's soda gun with a lime. Really? My wife and I eat out frequently, and being charged for fountain club soda never fails to leave a bad impression. I was already paying a premium for a poorly cooked piece of salmon, so adding another $3.79 for carbonation was just the icing on the cake. In your quest for the dollar, you seem to have lost sight of the bigger picture. This was a really poor showing all around. read more

In general, it's real hard to understand how a couple could sit at a table in the middle of the main dining room, where the majority of the traffic is to site for 20 minutes without being greeted, drink orders, or anything beyond a hostess interaction. It's the most basic component of any hospitality business. Having to actively get out of your seat to solicit service is shameful. We've been longtime customers, members of the loyalty program, and regulars. This location has lost its charm. read more

No one her on a Friday at 4:30 for a reason. Service is so slow... have to search out staff several times for drink refill

I left my credit card there a week ago. Talked to a nice gentleman over the phone. He told me my card was in the safe. Just needed my ID to pick it up. Went in a week later. Told the host my card was here. Waited 20minutes. Finally, the manager "Karen" came out showed her my ID. Still waiting I got up ask the host what the problem was. She went to the back came out and said "Karen" didn't find it. She never came back out. I'm upset knowing it's in the safe. I left called back she never came to the phone. I feel just because I wasn't dinning there my card wasn't important. I'll never go back. Camille A Colony Resident. read more

Queso - surprisingly this was good even when it was cold. not sure if it was supposed to come out hot or cold but we had it cold but still good. honestly this was better than my entree. Steak and shrimp - not sure if it is the cut or maybe it was the way it was cooked? I asked for medium rare and it came out medium done and dry. honestly one of the worse one I had and it was disappointing. The bread and butter for starters is ok. The bread was dry and it wasn't that good. Overall, I would come back. Despite the setbacks, would like try other things on the menu! read more

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I ordered delivery through Grub Hub. I have never been so disappointed in the food. The salad was like rubber. No baked potato! Asparagus was pitiful. The steak was too salty. The mushrooms were decent but not very good. read more

We came here for lunch on a Saturday with a few friends. The place was pretty empty so getting a table wasn't an issue. Our server was super nice but also super slow. We started with the bacon wrapped quail. This was very tasty and came on a bed of roasted Brussels sprouts. The Brussels sprouts were shockingly good, especially since I'm not a big fan of them. Our entrees were not that great. I got the grilled shrimp and they were just dry and bland. Barely had any hint of lemony butter. They need some sauce or something to kick up the flavor. I tried a bite of my friends steak and that was flavorless too. Maybe it's just the sirloin but I wasn't impressed. TBH, nothing about the food made me want to come back. It was just average. Too bad because this is such a close and convenient location. read more

I called to redeem birthday reward with a togo order. Was told by one hostess that I could only redeem with "sit down" meal. Called back and got my girl Hannah. I was well taken care of. Terms and conditions on Landry's website has no exclusions for redemption other than do so prior to 15th day following your birthday month. I was able to venture a little bit outside of bar pickup area. This restaurant was impeccably clean. Always a plus... I appreciated the fact that my meal was fresh and hot. Shout out to Hannah! You're the best! read more

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Such a great experience everytime we visit Saltgrass, food is delicious and heavily plated so you always leaving full and satisfied. Peppers (jalapeños) & fried pickles. Rye bread is severed too. Service is always excellent. read more

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Azelena was amazing! Good food, everything tasted good, our server Azelena was kind and checked on us frequently!

Server didn't pick up our appetizer plates when finished our table was a mess when our entrees came . Food was sub par . Never coming back . We had to stack our entree plates she didn't come pick them up either . read more

We had an incredible time here tonight. Our server Josh was the cherry on top of the entire evening. I've been in the industry for over 10 years and his attentiveness, quickness, customer service, and overall welcoming spirit was absolutely incredible. He was constantly checking on us, filling up our drinks, clearing our table, and making sure we had everything we would need. We were nervous to ask to move tables because we didn't want to loose him but he found us a table by the fire which was so warm and cozy. By far the most incredible experience at any steakhouse we've ever experienced. We will definitely be back for the ambiance, food, and especially for Josh, thank you so much again. read more

Saltgrass Steak House - We tore it down!! - Steakhouses Near Me - The Colony, Texas

The food was delicious. Mushrooms were super tasty and steak was cooked to perfection. Azalena was a great server with great ambiance and attitude. She made our date night special and our meal showed her attention to details with special requests. read more

First off the server was great apart from It almost being time to close. the place was clean. But my food was really dry and was a small portion were very small was looking forward to this place for a while sad to say I was some what disappointed in the food read more

My party was a group of 20 for my husband's birthday. Azalea was our hostess and she was sweet and did an amazing job alone. The food was delicious and the service was delightful. The room was so nicely prepared. read more

Saltgrass Steak House - The reserved room. - Steakhouses Near Me - The Colony, Texas

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This is my first time at this location, as I regularly go to Lewisville. I've never had any complaints. But this time, I must say otherwise. The steak was not cooked properly and was also cold. The waiter service was exceptional; I must say, perfect. They need to change the cook. When I returned, he was argumentative and even grabbed the steak incorrectly. When he cooked it a little too long, which wasn't cooked properly, he put it on the plate incorrectly. We ordered a melted cheese with brisket, ribeye with 2 wedge salad, sirloin with shrimp and a kid's burger to drink water, pellegrino water and a drippepper... En el ticket del mesero puse Tu service excelente pero el steak muy malo... read more

Our waiter was Josh and he was amazing! We never had to ask for anything and his service was impeccable. We haven't been to Saltgrass in a while but will definitely come back soon. The food was amazing and everything was well seasoned and fresh. read more

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We love Saltgrass, bust specifically this location is the best! The service is always great, the food is consistently cooked perfectly, and even the salads are nicely dressed. I have to seriously compliment the team at this location for what they did for my husbands surprise birthday dinner though. I called and made reservations for about 22 people, and told them it was a surprise dinner for his birthday. They sat all our guests about 10-15 minutes before we arrived, and had us set up in the private room with a curtain put up, so he would be surprised when he came in. They always do great here, which is why they're our favorite go-to. But this night, they especially went so above and beyond to make his birthday one to remember. The food was great too! Huge Thank you to the Saltgrass Colony team!!! read more

Called in a to go order and staff was so incredibly rude and unhelpful. No one kept me updated on my food or let me know when it was going to be ready. No one was even at the door to greet me and ask what I needed. Never coming back to this location read more

Food was great! Service was awesome! Ask for Josh he gave the best service! No long waits when you go before 6!

Weird experience today. My receipt was for $84.69 and when I got the slip from my credit card, it showed $96.60. So if my math is right, 14% gratuity was added ! We were only 3 at the table. I have never seen this before at this place. The service and food was good but TELL ME on the receipt if a gratuity was added! Is this a new policy. Unacceptable. read more

Saltgrass Steak House - Dinner receipt - Steakhouses Near Me - The Colony, Texas

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My mom and I went to Saltgrass a few days ago for lunch. Once we got there the place wasn't that busy so we were sat right away and even before we put our purses down Josh came by to take our drink order. The service was prompt, correct and Josh himself was so unbelievably kind. He never rushed us but also always made sure we had what we needed. He was super attentive and respectful of our time together and was a wonderful example of what restaurant service should be. Next time you come to this restaurant ask for Josh! You will not be disappointed and you'll know that you'll be taken GREAT care of! Oh and the food was also very good. The bourbon glazed pork chops are *chef's kiss*. SO good. Thanks again for helping make our experience a great one, Josh! read more

The old adage is don't get seafood at a steak place, but I just was not in the mood for steak. My wife really wanted steak, and happy wife, happy life. Saltgrass has great steak so that is where we went. I took a leap and ordered shrimp. And Wow, shrimp was some of the best I have had in years, and the cocktail sauce was also fantastic. read more

Came here with a large group of 13+. We did have a reservation and they were able to sit us right at the time of our reservation. Staff was very friendly and our server was awesome! I don't remember her first name, but her last name was Canidy. She was very polite and made great recommendations. She also kept our drinks full and table cleaned! I loved the atmosphere, very "Texas Steakhouse" vibe. The food was very good, but could use some minor improvements (why I'm giving 4 stars). For my meal, the cajun ribeye, the steak was perfectly cooked and seasoned. I loved the toppings on it as well. I got a side of loaded potato soup and smoked macaroni and cheese. The soup is some of the BEST potato soup I have ever had. I will be looking online for a copycat recipe very soon. However, the macaroni was dry and unseasoned. I did not get any hints of smoke from it either. One of my daughters got the blackened redfish and absolutely loved it! This was the first time she had ever gotten redfish so she was a little hesitant at first, but said it was a great choice. My other daughter got the cheeseburger and fries and said the fries were wonderful but the cheeseburger was pretty dry. Overall, a GREAT experience and I highly recommend and will be returning! read more

Saltgrass Steak House - Cajun ribeye with smoked mac & cheese - Steakhouses Near Me - The Colony, Texas

The look and style is very much in line with various big chain steakhouses. It's going to have your typical menu, etc. We had a group of nine, and ordered the usual assortment of appetizers, drinks, and steaks. The food was outstanding, and served piping hot. I found the salt and seasoning to be spot on, and the color on my steak was good. Perhaps a deeper sear, but that's only a request. The smoked mac and cheese was my side and was very nice. The service could have been better, with a request for more silverware going unfulfilled (I dropped a fork and had to borrow one from another table), and refills were not timely on those with non-alcoholic beverages. I get that money is a driver, but the designated driver is going to remember more details of the service the next day, unlike the drinker. Lastly, I thought the food delivery lacked a little, with multiple confusions on plates to which person... which steakhouses at this price point usually do better. The food quality made up for some of the service issues, but it could have gone south very quickly. read more

Always good for a casual sit down meal. I come here often with my mom and we order the rattlers as an appetizer and then we each get the chicken fried chicken and mashed potatoes and then share a side of the amazing green beans. read more

Josh took excellent care of us and food was great! We love coming here. It's always great service

It never disappoints love this place, don't have to break the bank for this place, laid back place with good service and food definitely recommended anyone who is trying to get a quick meal before heading to Top Golf right down the street. read more

Saltgrass Steak House - Steakhouses Near Me - The Colony, Texas

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I came here by myself on Saturday. They were naturally busy with an hour wait for a table. I went to the bar and only one seat right next the drink pick up area that looked to be available but their were dirty dishes still there. I stood there for a while to wait for one of the two bartenders to acknowledge me so I could confirm. I finally just had to get there attention by calling out to them to find the seat was available and they got someone to take the first dishes away. I sat down waited patiently as they ran out of straws. Ran out of the right glasses to make old fashions. The manager came by a couple of times. Several people asked the bartenders needed any assistance and they declined. After sitting there for 10 minutes with no offer of a menu, drink, or even water I left. Ridiculous to not even offer a menu in all that time. I decided to spend my money somewhere where they would appreciate my business. read more

Food was good but not over the top. Our server Azalena was awesome ! Fast, friendly and attentive ! I would go back if for no other reason than the service. read more

I visited the location during happy hour. The overall experience was great . My server made all the difference. The food was flavorful, although, the steak was slightly overcooked. The margaritas were perfect in every way during this visit!!! read more

Saltgrass Steak House - Wagon Boss Top Sirloin (6 Oz.) - Steakhouses Near Me - The Colony, Texas

Josh was our server and did excellent he was very polite. Food was great. would eat here again!