LOVE Dr. O'Shaughnessy! He treated an injury with exceptional care. What a caring physician! My…read morethumbnail got caught on something this evening and he totally prevented further injury. I am very grateful to him for ensuring my comfort and wellbeing. Dr. O'Shaughnessy was so careful to ensure a pain-free procedure. I would forever trust a doctor like him. He and the staff are amazing, including the male nurse and front desk personnel. Special shout-out to DR. VEENA ARUN, too, who saved my vision on an entirely unrelated, separate visit (not in UC). This was a while back. She's an eye-saving ophthalmologist who did wonders when no one else could -- not even my PCP nor ER doctors (with a CT scan when my primary doctor had said I needed to be seen ""STAT"). The woman Dr. Arun LITERALLY saved my vision. The staff got in right away. Dr. Arun rose above and was so calm and professional. Her demeanor made a huge difference. Her treatment was life-changing. (You take your vision for granted until something happens to the contrary, for which I am forever thankful to this skilled, gifted ophthalmologist.

1/5 stars Extremely disappointed by an inexcusable delay in…read morebasic X-Ray results. At my August 26th appointment, my doctor explicitly told me--and their website confirmed--that I would receive my results in 2 to 3 days. When that timeframe passed with zero communication, I contacted Sharp, only to be informed that their in-house radiology department is currently 7 to 14 business days behind. I have been dealing with severe pain since that appointment and have an upcoming consultation with an orthopedist on the 8th. Because of this failure, I won't even have my basic radiology results to support my care or show my specialist. It is completely baffling and unacceptable that an in-house department can fall this far behind in modern healthcare. Shame on Sharp for failing their patients to this degree. If you have any alternative options, please go elsewhere--it is clear that things are only getting worse here.

Dr. Robinson is the very best doctor I've ever had and I'm 75! She listens, she asks questions and…read moreshe cares more about me than just my health. I am blessed to have found her. It's a bit of a drive for me to see her but well worth it. Her video calls are just as warm and heartfelt as seeing her in person.

Dr. Robinson is the the best doctor that my daughter and I have ever had the pleasure of knowing…read more My daughter has down syndrome she is 33 years old and she is absolutely amazing with my daughter. My daughter has had many, many, many doctors in the past, but Dr. Robinson really takes her time, and actually goes out of her way to help her patients. You never feel like she's in a rush, she takes her time to listen, she asks questions, she makes you feel that you and your concerns are important and that she really cares. She is the most caring, understanding, kind, professional doctor, I really can't say enough about her. If she ever changes locations I would travel to where ever she goes. Every opportunity I get to fill out the surveys that they send me I fill them out. I really hope that she is recognized for all that she does for her patients. Thank you so very much Dr. Robinson. :)

I had a bit of an accident and needed x-rays. I booked a "Save My Spot" on the UCSD Health Mobile…read moreApp. I arrived and was greeted upon entering. The staff here is great. I was able to be seen by an excellent Nurse Practitioner and Care Team. I was in a lot of pain and they administered meds to immediately relieve the pain. My xrays were done within 10mins and I was able to get results and a care plan before 45mins. This experience is one the best I have for Urgent/Express Care. Thank you so much!!!

Great first experience here. This facility was built when I was living in San Jose, so when I moved…read moreback to the neighborhood I was surprised with so many changes after 8 years in SJ and one of those surprises was this. UCSD Health always delivers quality and my impression at this center in Rancho Bernardo where I want to do lab tests was fast, pleasant, and efficient. Also, didn't realize the campus is so gorgeous with so many eucalyptus trees around.

I received a letter that Dr. Vourlitis could no longer be my doctor (she had been scaling back her…read morehours from full-time to part-time to less and less over the last few years to focus on raising her kiddos) and I could not be more sad about it. Dr. Vourlitis has been the absolute best doctor I have ever had. I'm not sure if she's still practicing for a small group of patients, but if she is and you're able to have her as your doctor, consider yourself lucky!! She was always so attentive during visits and it was always apparent how much she truly cared for me and my health. Now I have the daunting task of finding a new doctor.

Dr. Melissa Vourlitis at Scripps Clinic in Rancho Bernardo is brilliant, honest, real, and…read moreprofessional. Melissa is innovative and thinks beyond the box when trying to diagnose medical concerns. Melissa does whatever it takes to get you the care you need and delivers the information in a way that you can understand.

Five stars is NOT enough for this incredibly intelligent MD aka Dr. Olken. I was extremely…read moreconcerned after finding out my long time Dr. (Who I love and respect) was retiring soon. God had His plan over mine and WOW, I'm truly BLESSED to have been scheduled with Dr. Olken. I will always cherish my previous Dr. but I so grateful for Dr. Olken. He's professional, knowledgeable, brilliantttttt, patient, listens, kind and straight up, honest! I would highly recommend him to anyone who wants REAL health care that TRULY cares about you. It's hard to find! Thank you Kaiser for having this gem on your team. We love Dr. Olken. One more thing, a huge bonus, his nurse, Bethhhhh is so sweet and supportive. Perfect team!

I have been with Dr. Olken for over 10yrs and he is the best Dr. ever! He takes the time to listen…read moreand discuss any health concerns you may have. He comes up with a game plan to address your issue: the best part is that he really and truly cares! He is pleasant and patient and has a fantastic friendly staff to assist him. Don't hesitate, if you are looking for someone to really hear you see him!

Wonderful Dr.and lovely gentlemanread more

Been my primary care physician for close to 10 years now. Very knowledgeable, caring, attentive,…read moreand a true professional. He works hard and treat each patient as if he is the only patient.

Caring about 'whole" person including genetics and pyscho/spiritual make up…read more too busy but that's bc he is good. has been feature in Vanity Fair and Good Housekeeping and voted many times as being a favorite SD doctor. FYi:http://www.sandiegomagazine.com/San-Diego-Magazine/October-2014/Top-Docs-2014-The-Doctors/ PS: he also carries toe nail clippers in his pockets to help old people who have a hard time bending down to cut their own toe nails. :-) He has been know to call in therapist and/or priest/pastors to help patients die if it is important to his patients (he doesn't do this on his own....only after listening to his patients).

Michelle T Novales DO and the Kaiser team are the best. She listened to every concern that I had…read moreand addressed all the issues that same day. By that evening every Michelle and the Kaiser team provided the following services to me. Four blood testes completed with results by 11:54 PM, two exrays of me knees, dermatologist referal, shingles shot completed, physical therapist referal, foot orthotics recommended and exam completed. They did more in 6 hours than Blue Shield did in two years and blue shield still hasnt completed what i needed. I would recommend her to all. She is a Blessing.

This was the best and easiest trip I've had with a doctor. Dr. Novales was amazing! Quick and to…read morethe point! I recommend her 100%! Thank you for getting me on the right track!

I love SRS and always receive the best care here! This clinic is beautiful and always clean. Staff…read moreis always friendly. But next time I need care I will skip the virtual appointment and just come into be seen. I had a virtual visit today and was instructed by the doctor to be seen at urgent care. I had to pay my urgent care copay and the virtual visit copay. I think the urgent care copay should be waived if I was referred by the virtual physician and came into urgent care the same day to be seen. Urgent care copay is often waived if sent to ER from urgent care. Same policy would be nice for virtual visits

I had to return to urgent care. It wasn't very busy. The clerk who checked me in and took my vitals…read morewas very nice, and the facility itself was clean. The wait in the exam room, however, was longer than expected, and once again I had to ask when I would be seen. It felt as though the staff were ready to go home. I was told I was next. The doctor rushed in and immediately asked, "What's wrong?"--no greeting, no "How can I help you?" The entire interaction felt rushed. After my diagnosis, I was asked where to send the prescription, and I said Carmel Mountain. I received no paperwork after my visit. Although I told him to send it to the CVS I use, it was sent somewhere else. The clerks at CVS eventually figured it out. A few days later, I received a call saying they weren't sure what was wrong with me--just that it was some kind of infection--and that I should continue taking my medication. When I asked how to prevent this from happening again, I was told to "ask your doctor," and the call ended quickly. Not impressed. And once again, clerks eating at a desk in a professional environment is inappropriate. Please do better.

A kind and gentle soul with exsquisite bedside manner and clinical skills. Dr. Mutuc-Wurst is an…read moreabsolute gift to adult children providing care to their parents.

Recently switched insurances and picked Marie P. Mutuc-Wurst as my primary doctor. I'm very…read moresatisfied with her services, great discussions and medical advise(s).