During my pregnancy I had a problem with my family practitioner, a follow up was made by the…read moremedical facility and it was suggested that I change my family practitioner to Dr Mark Shalauta. As the medical facility is convenient for where I live I agreed to give him a go. On all occasions that I have been to see Dr Mark Shalauta he has been willing to spend adequate time to explain information to me, listen to any concerns and provide solutions and answers to my questions. He really listens to what you have to say which is a big positive in my book in regards to a doctor. I am so impressed with him that I have changed my daughter over to him from her pediatrician as I was not feeling a connection with that doctor. I am glad to have found such a great doctor, he is an asset to Scripps!

Dr. Shalauta has been my primary care physician for years, and I couldn't be happier. He's a really…read morefriendly person and always takes the time to answer questions. The nurses in his office are all very friendly as well. There can be a bit of a wait to get any appointment, but it's never been bad enough for me to even consider switching doctors after probably six years.

I'll start by saying David was great! His nurse Adelle doesn't know how to code for billing and the…read morebilling department is incompetent. My physical was billed as office visit and they keep emailing for me to do a physical. Was going to be 100% covered, now forced to pay $540. I was told to not say anything at physicals or they can charge anything they want. I'm finding a new trustworthy Dr.

Very responsive and listens to your issue. Office is well organized, but busy. I recommend for a…read morequality MD.

This review is deets, not feelings…read more If you're covered by Scripps and you have a need for urgent care, they're not all created equal, so pick your poison. This one was the closest to me but they were limited with their options. Granted I didn't know I was going to need an ultrasound, which made this location pretty much useless for anything other than a referral to go to their La Jolla location. That being said, the staff was friendly but it was clear that as the day approaches 8pm (closing time) the lights start to dim and they're eager to get home. Can't say I blame them. So, do your research and pick wisely based on what you think you'll need.

I recently received the best medical care that I have ever experienced from this facility. I don't…read moreseek out medicine unless i need it, and I needed help. From reception to the medical care provided by Dr. Longmire and her team, I was taken care of. Above and beyond in my opinion. I wish my memory was better to name everyone involved, but thank you for your outstanding care.

Dr. Robinson is the very best doctor I've ever had and I'm 75! She listens, she asks questions and…read moreshe cares more about me than just my health. I am blessed to have found her. It's a bit of a drive for me to see her but well worth it. Her video calls are just as warm and heartfelt as seeing her in person.

Dr. Robinson is the the best doctor that my daughter and I have ever had the pleasure of knowing…read more My daughter has down syndrome she is 33 years old and she is absolutely amazing with my daughter. My daughter has had many, many, many doctors in the past, but Dr. Robinson really takes her time, and actually goes out of her way to help her patients. You never feel like she's in a rush, she takes her time to listen, she asks questions, she makes you feel that you and your concerns are important and that she really cares. She is the most caring, understanding, kind, professional doctor, I really can't say enough about her. If she ever changes locations I would travel to where ever she goes. Every opportunity I get to fill out the surveys that they send me I fill them out. I really hope that she is recognized for all that she does for her patients. Thank you so very much Dr. Robinson. :)

Dr. Priya Jagasia and her nurse, were kind and took the time to answer my questions…read more Thanks Deborah B

Great service people are friendly and professional. Service is fast and friendly.Everyone is so…read morefriendly and professional.

I so appreciated my first visit with my doctor's [PA] Jenna Roberts], she was excellent and…read moreprofessional. I was so impressed, she was fantastic!! She took the time to listen to my concerns, without making me feel rushed. She made me feel comfortable. Truly Professiona!!! Also her (MA) Ashley was GREAT and so helpful! I'm forever thankfu!

I had a visit in the UC on 12/6 and left feeling like I was a bother to one of the nurses. The body…read morelanguage of the tall one in glasses with the brown hair made me feel like she expected me to finish what I was going to say in 3 seconds. If a nurse asks me "What's going on?" and she walks off before I can finish, that tells me that I am annoying her. In fact this review is probably going to make her mad because it is longer than 4 words. I hope I don't need to come here for UC. I don't want to be a bother to anyone. The doctor I spoke to was great. The blonde nurse and Vanessa who took my vitals were also great.

If I can give 0 star I would! My two-year-old son had vomited 3 times and experienced runny stool…read moretwice in the last two days. He is in good spirits and has no other life-threatening symptoms. Since I am not sure it is stomach flu or something else, as I am not a trained pediatrician, I wanted to bring him to urgent care. Tonight (11/11/2024) at 6:55 pm I called Scripps Rancho Bernardo to confirm they are open on Veterans Day. After the reception asked me the reason for my call, she said "we are going to close at 8" and transferred me to nurse Katie. After the nurse asked for the reason for this call, she said " we are going to close at 8 then leave, and not keep any patient". I asked why can't your clinic see my son, since it is obvious his condition is not critical and does not require ER. She replied "yes if you live near by, you can try, and seeing one of our provider. But since we are close at 8 and leave, and the provider may tell you to go to er. maybe you can just go." I asked her again and she responded again that they close at 8. All they care about is getting off work on time. Such unprofessional behavior! The ER is packed at all times, and I wonder how many parents and children there ha the same experienced? Scripps is such a large medical institution, and yet their response is so lacking. How can they provide decent healthcare this way? I am deeply disappointed. They kept pushing the patient away. As a former medical professional I am very dissatisfied with this nurse's attitude. How can they expect any respect or goodwill from patients? Please remember: as a parent in need, do not call one hour before they leave for work, because they care more about clocking out in time, than the needs of your ill child.

We drove 40 minutes to get to the pediatrics urgent care in time (closed at 5pm, we arrived at…read more4:30pm to a completely empty waiting room). When we came in were told the dr wasn't taking any more patients even though they were open for 30 more minutes? Had to drive another 30 mins and wait for 2 hours at another urgent care. Terrible experience.

They have hours posted that they are open until 8pm. My 4 year old son has been getting ear…read moreinfections and because he is 4 he cannot elaborate on it until he is in tremendous pain. This particular time I tried to visit I looked up the hours and decided I could make it there before 8 to avoid having to pay urgent care prices as money has been very tight for us lately. My husband rushed home from work to stay with our other children and I rushed my son to this health express location (about a 20 minute drive) went through the lobby, double checked the hours which were indeed until 8pm. Went to the location and walked in to find it empty and somewhat dark. There was one guy behind the desk just staring at me until I finally said, 'you're open right?' To which he said 'oh no we're closed' I checked my phone it was only 7:30pm I said 'why you're supposed to be open until 8' and he replied 'we reached our max patients for the day'. Here I am with a sobbing, in pain, child being turned away from a business that has posted hours well within the time I showed up. If they are going to operate this way they need to have their hours posted as we close at 8pm unless we don't feel like taking more patients. At this point my son is crying, I'm in tears out of frustration and we end up at urgent care which I had to pay a $75 co-pay I was not counting on and really couldn't afford that night. This is really bad business etiquette and on top of that the employee who I spoke to was cold and unmoved turning us away. Also while in the urgent care I explained to them my frustrations and they let me know they were surprised by this as well since they all of a sudden had a large quantity of children come in at this time and I said at the very least they should have closing hours say call first or something and he stated one parent did call first and was still turned away! I generally have not had any major issues with Scripps and use them for all our healthcare needs but this was a horrible experience and I hope they can fix this issue.

Unfriendly service staff and nurse…read more We recently moved to San Diego and we were looking for a new pediatrician for our 4year old twins. The process of making an appointment was difficult and confusing, and also they did not provide any precaution beforehand that only one parent can accompany the children for their appointments. Worse yet, when we arrived, the security guard interrogated everyone going into the facility as if this was a prison. Finally the nail to the tomb was the front desk staff. She did not greet us not was knowledgeable at all when asked about the typical questions such as follow ups or insurance. As expected, none of us felt uncomfortable after the visit and we would never come back again for any checkup. For those thinking about visiting, you should note that when the clinic was completely empty when we were here. This speaks volume on the quality of care provided here. I'd advise spending more time on the web as there are many other places much better.

BEST DOCTOR EVER!!!!…read more she is the nicest women ever!! loved her. she will now be my doctor forever. shes very nice sweet and answered all my questions. would highly recommend

Dr. Hampshire has been my PCP for a while now and she is awesome! It's really difficult to find a…read morePCP who actually spends time with her patients and cares about them. You never feel rushed during a visit and she will answer any and all questions or concerns you have about your health. She never makes you feel silly or stupid. I also love her support staff - they are excellent. All of them provide a high quality of care and I feel safe and confident about the level of care I always receive. I highly recommend her!

"It's not often that someone is able to find a doctor like you.You're a wonderful doctor that cares…read moreabout your patients and always looks out for their best interests. Thank you so much for looking out for me and helping me with all of the things that you have done. I don't think many people can say that they have the best doctor in their world. I can say that with complete confidence. Thank you!

Dr Carambas specializes in Internal Med. what more can you ask for... she sees many elderly. good…read moredoctor. she's helped me in many occasions. I don't get sick much but when I do. she was there. my mom sees her too. she's cool and mellow. I'd recommend her if u asked for a doc.