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Salt & Straw

4.5 (575 reviews)
Closed • 11:00 am - 11:00 pm
Updated 3 weeks ago

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Recommended Reviews - Salt & Straw

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Jiansen W.

Salt & Straw staff let me know over the phone they had a pint the cheesecake with salted yuzu from their June 2026 Chef Series. From what I last remember, their entrance changed to include an ornamental ice cream cone-like light fixture - a nice touch for the ice cream store ambiance. 5/5 Cheesecake w salted Yuzu is dreamy, creamy, citrusy, (white) chocolatey

Salt and Straw at One Paseo
Linda F.

Rich, creamy, delicious ice cream at One Paseo. Definitely a special treat. When I visited today, I found an extensive selection of flavors from which I choose a scoop of Strawberry Pretzel salad (fantastic! Made with plenty of actual strawberries) and one of Raspberry Princess Cake (a yummy vegan ice cream flavored with a squirrel of sweetened pureed raspberries, pistachio flavor ice cream, and bits of cake--a bit sweeter than I like, but a good flavor combo). Cheerful service, and plenty more flavors to try. Menu changes periodically, so it's best to check either on line or in person. Dieters beware! $9 for 2 scoops, $7 for a single.

strawberry Tres, Leche, and coffee and love nuts
Cheryle L.

Came here again today! My fave ice cream shop. They have new limited edition flavors. One of them was the strawberry tres leches - CHEFS KISS! It paired perfectly with my favorite coffee and love nuts. I had one scoop of each in a large waffle cone. I also bought and brought home one pint of each. Ughh love!!! it wasn't too busy today and service was fast. Always good vibes at salt and straw!

Two Scoops
Norbert K.

I haven't been a big fan of Salt & Straw elsewhere, but I'm glad we tried the one at One Paseo. This is a charming shop with very good service. I enjoyed two scoops ($9) for my ice cream cup from "The Berries Series" special: Strawberry Pretzel Salad (4/5), which could have used more pretzel, and Goat Cheese Marionberry Habanero (5/5), which had a kick. There are no tables in the shop, but there are some shared tables outside the shop in a lightly wooded area. Very nice

Seetha G.

Usually love Salt & Straw and we're regulars who stop in often to try their latest flavors. This visit was a real letdown, though -- not because of the ice cream, but because of the customer service. After recently signing up for the rewards app, I was excited to redeem a free waffle cone for a limited-time Salted Caramel Brownie cone, along with my usual order of a "'ice cream flight" and an additional pint. The staff tried (twice) to apply the reward -- via QR code and by looking up my account with my telephone number-- but the system wouldn't take it. Instead of honoring it, I was simply told, "Sorry, it's not working," and was charged $1.65 for the cone anyway. It's not about the money; it's about the principle. For such a small charge (caused by THEIR system), I expected a bit more flexibility and care. Extremely disappointing experience from a place we usually adore.

Wuchie W.

My niece and sister kept telling me how much I needed to try Salt & straw. We had to run errands and this location was the closest one to us at the time. I have never been to this area and it was quite a cute place. We went there fairly late, so all the stores were already closed. I think we had about 10 minutes before closing. The staff was attentive and friendly. They have such unique flavors: Strawberry Honey Balsamic with Black Pepper Pear and Blue Cheese Arbequina Olive Oil Honey Lavender Some of the ones I expected to not like but did and vice versa. We all got 2 scoops/2 flavors: 1. Arbequina Olive Oil - I was very surprised that I loved this so much. It was rich, yet creamy, it is something that sounds like it might not taste good, but it was so delicious. 5/5 2. Sea Salt with Caramel Ribbons- I think this is the best seller. My oh My oh MY!!!!!!!!!!!!! I'm a huge fan of ice cream and I can say right now this is my favorite flavor of all time. Creamy, sweet and salty, just divine. I would give this a 10/5. LOL My niece got: 1.Arbequina Olive Oil - My niece also loved this flavor 5/5 2.Raspberry White Chocolate Cheesecake- I think they even liked this one more than the Olive Oil one. 5/5 My sister got: 1.Raspberry White Chocolate Cheesecake- My sister is NOT a fan at all of white chocolate, but she noted this one was incredibly good. 5/5 2.Chocolate Gooey Brownie- My sister said this was delicious, chocolate flavor but not too sweet. 4.5/5 I will definitely be visiting this chain. I have seen other flavors that I can't wait to try! Staff was super friendly and patient despite them about to close for the night. Service: 5/5 Food: 5/5 Ambiance: 4/5

Mei T.

My friend and I stopped by for ice cream after lunch and decided on the lavender honey and salted caramel. Both flavors were yummy! We also got some water and sparkling water to wash down all the sweets. They have some tables with umbrellas outside which is nice to enjoy the sweet treats on a sunny day. Service was friendly and we were able to sample some flavors before we made our choices.

Vegan mint chip and vegan seasonal the great cookie swap flavors
Diane Y.

The staff are friendly and ready to help you sample. They also have a split scoop option which is a little more than a single but smaller than a double. The holiday menu has a great vegan option and in general delicious flavor-The Great Cookie Swap I paired it with the classic vegan mint chip. They were perfect together. The Salt & Straw in One Paseo overlooks a decorated area. We went at night and there were lights and some "snow".

Bonnie Y.

We came in for a treat after lunch. There wasn't a line so we got to try a few flavors before we decided on what we wanted. I liked Jasmine milk tea. The strawberry honey balsamic with black pepper was interestingly good. I like it that they have many limited editions whenever we visit.

Audrey L.

After eating dinner, we walked around One Paseo and of course, had to stop by Salt and Straw. I tried a couple of their seasonal flavors but decided to have the chocolate gooey brownie. It's a classic flavor of theirs and definitely one of my favorites.

Cinnamon Snicker Doodle ice cream in a pumpkin spice waffle bowl
Charel G.

Salt & Straw always has interesting and bold ice cream flavors. In the spirit of the season, I chose their Snickerdoodle ice cream in a Pumpkin Spice waffle bowl. Perfect combination to satisfy my Halloween cravings. The warm spices and cozy flavors really hit the spot. A special shoutout to Sergio, who was incredibly patient and helpful while I sampled several flavors before making my choice. Great customer service always makes the experience so much better. Still keeping an eye out for the return of the Tacolate. Hoping it makes a comeback soon!

Menu
Addy W.

My friend told me about their monthly flavors was all vegan in January, so of course I had to check it out. The peanut butter Carmel brittle was delicious!! The pistachio one was actually really good, but I wasn't feeling the banana fosters one. I was excited to see they had one I liked from previous( which maybe a regular) hazelnut cookies n cream. I opted for the hazelnut cc and the pb brittle choices and was able to get half scoops of each to make their 1scoop. The combo was amazing! I was kinda bummed to see a charge for getting 2 half scoops, as I wasn't told they'd be any, Overall, I was still happy with deliciousness of the ice cream and will definitely be back before January is over. P

Double scoop

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Ask the Community - Salt & Straw

Is the ice cream pasteurized?

Hi Ashley! Great question. The answer is YES, all of our ice creams are pasteurized.

Do you offer dairy free options?

Yes, they have several on their regular menu and 1-2 new rotating vegan flavors each month.

Don’t See Your Question? Ask Away!

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Unfortunately, what was supposed to be a simple and enjoyable sweet treat turned into a really…read moreunpleasant experience because of the extremely poor service we received. This was not our first time visiting Extraordinary Desserts, which makes this experience even more disappointing. Sadly, every time we come back, the service seems to get worse. The waiter's attitude and level of attention were unacceptable, and the overall customer service was simply not there. For a place that is supposed to be about enjoying beautiful desserts and having a nice experience, the quality of the service completely ruined our visit. Service, attention, and hospitality were all a zero.

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This is a cute breakfast and dessert cafe that's actually open till midnight (or later on the…read moreweekends). The decor and setting is cute and quirky, including cow sculptures hanging upside down from the ceiling. There were only a couple other visitors when we arrived, as it was near opening time. Our dishes took a whopping 35 minutes to be ready, and service was not very friendly nor helpful. Luckily, the music playing through the speakers added a nice vibe to the place, songs like Our House by Madness and Can't Fight This Feeling. We ordered the brunch pizza (with eggs cooked overeasy) and the breakfast flatbread which looked almost identical when served, as well as an iced mocha. The quality of the pizza was pretty average, and the eggs were slightly overcooked. The drink was really good, made fresh, with a smooth taste and a nice sweetness to it, the plastic cup coated in chocolate sauce. It tasted more like chocolate milk with a hint of coffee, which I personally enjoyed. They typically serve gelato here, but it would not be ready till almost two hours after opening time. So no milkshakes or cold desserts were available in the morning this past Sunday (no worries, Ghirardelli is just a block away). I appreciate the variety of menu items offered here. But they really should communicate online that their gelato's not ready till two hours into the day. If there's one thing that irks me about an establishment, it's failure to communicate appropriately. Even though our recent visit was somewhat disappointing, I still gave 3 stars, assuming this was an off day for them.

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15.6 mi•Banker's Hill
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La Bete Noir, Dame Chocolate, and Dark Chocolate Fudge Cookie

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Milk & Cookies - Neon sign inside the suite

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Milk & Cookies - Cookies & Cream (Jumbo)

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Salt & Straw - desserts - Updated November 2026

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