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Salt & Straw

4.4 (121 reviews)
Closed • 11:00 am - 11:00 pm

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Sheila J.

This is the best ice cream I've had in a long time. The waffle cone was really good with the chocolate chunk ice cream. Some of the flavors listed seem kind of weird to me but to each their own. Parking is kind of difficult but lots of restaurants nearby. There's other locations like the one in Palo Alto.

Double scoop (the coffee ice cream is GREAT!)
Eric I.

We've come here 2-3 times in the past few weeks and have enjoyed it each time. The staff is friendly and the ice cream flavors are truly unique. And though some can sound weird, none of the ones we tried were at all off-putting or seemed to be weird for the sake of being weird. They were just creative and unexpected. In a world where you run across the typical flavors more often than not, even at independent ice cream shops, having these unique combinations is a great option to have. In the past, we'd had Chocolate Caramel Smoked Budino and Strawberry Honey Balsamic w/ Black Pepper. The highlight of this visit was the coffee - great and I'd order it every time. It's best to get a double and share, IMO. The extra cost for a big extra scoop isn't that much, versus getting two single scoops. If you know the other person well that is. Love to come back again. Worth a splurge to get some really creative flavors and stay cool on hot days.

Honey lavender and princess cake raspberry marzipan
Allison Y.

Salt and straw has some really unique flavors and they change them up monthly. I love the honey lavender as my all time favorite flavor. They tend to add more savory or salt/umami flavors in their ice cream which can sometimes be hit or miss. Service is excellent, they let you taste a few flavors before choosing what you want and their portions are very large! Ambiance: some standing room inside, there are benches outside to sit on, but no tables. I really love how quaint down town los gatos is, so it's fun to walk around the area if you have time. Parking is free. They have a bathroom available inside the store.

Menu
Maria L.

Came here last Friday afternoon with my husband to share a double scoop. We had been here before, but only realized recently that you could get a free double scoop by joining their rewards program. The store always looked clean. They had 3 benches inside, and some outside as well. It's interesting to look at the various merchandise items inside the store. Service was always friendly and efficient. We had Chocolate Caramel Smoked Budino, and Strawberry Honey Balsamic w/ Black Pepper this time. Both were pretty good. The chocolate one was a bit too sweet for me, though. I always liked their bold flavors, creative combinations, and that they would use high quality real ingredients. Serving size was very generous. While the double scoop (costing only $2 more) was definitely a better deal than the single scoop, I would stick with a single scoop if I were to come here by myself, because of the high calories, saturated fat and sugar content. It's definitely an indulgence to enjoy only once in a while. Since we didn't come here too often, it's always exciting to see new limited edition flavors every time we came. Sometimes they would have last chance flavors, too.

Freckled mint chip, raspberry white chocolate cheesecake
Meng E.

After a nice hike and great lunch with friends, we wanted to get a sweet treat. Ice cream seemed to be calling our names, so we came over. Parking in the lot can be tough, as there are plenty of retail/restaurants in this area. Luckily, we had all parked earlier for our hike and just walked over here from lunch. A few of us parked in this lot, so it was a great place to end our time together. After looking through the menu, I decided I wanted to spoil myself and got a double scoop on a waffle cone. I ended up with raspberry white chocolate cheesecake and freckled mint chip. First of all, I underestimated the size of the scoops - wow! There was plenty - I think I might do the split scoops next time. I loved both flavors - the mint chip was a classic flavoring I love and the raspberry cheesecake was tart and fresh. The staff who helped me was fantastic - polite, friendly and helpful when I had some questions about the flavors. The store is relatively big with many different varieties of flavors lined up. On one side, there's a big freezer that you can grab some pints to go while on the other side - a cute little shop of sorts selling merchandise, giftcards and goodies to go. There is a clear set up for lines and some seating inside as well as outside for guests to enjoy their treat. Overall, we all enjoyed what we got. I think I need to stop by more often! It's been a few years since I've had Salt & Straw (different location) and now I am reminded of the many great things about them!

Olive oil and Hong Kong
Jen N.

Natalie was super kind and helpful! We had such a positive experience got to try many the flavors, all of which were so good. Love the olive oil love the texture and Hong Kong . The speciality flavors change each month. Clean place. Will return!

Michael L.

Came here to try savory ice cream for the first time in my life! Honestly, I wasn't sure what to expect, but the staff behind the counter were very patient and helpful as I tried a couple of flavors before deciding on a combo. I really like how they offer the option for a split scoop here so you can squeeze in two flavors into one small cup. I went with the arbequina olive paired with the gruyere and tomato tart (which I think had some bacon bits in it as well?) Absolutely delicious combo and I can't wait to try whatever savory flavor specials pop up on the menu next month! Hopefully they'll do some Gilroy Garlic-style ice cream one of these months just for fun :)

One of the 2 great employees we encountered on Valentine's Day 2025
Giselle M.

I don't think I've ever had anything but a good experience at a Salt & Straw, and this LG location isn't any different! Friendly staff, incredible & innovative ice cream flavors, vegan selection, non-plastic sample spoons, and generous scoops! My husband and I popped in recently to grab a pint of our favorite flavor, Freckled Mint Chocolate Chip (vegan), which by the way won over everyone at my mother-in-law's birthday dinner a couple of months ago (even the non-vegan adults & kiddos)! We also came in last month for their Valentine's Day BOGO special, which was a treat to say the least! Shout out to Brie who was very friendly and enthusiastic about new flavors we asked about, as well as the girl at the register was also super friendly (didn't get her name, but they both were working in the early evening on 2/14/25 and she's in one of the photos I added to this review). The only thing that's sometimes a bummer is their late hours of operation: 1pm-10pm Mon-Thu, and 12pm-11pm Fri-Sun. The first time we came here, it was before noon on a weekday and we didn't realize at the time it wasn't open until 1pm. It would be great if they opened at least by noon, and maybe close a tad bit earlier, because who's really getting ice cream at 10 or 11pm, right? Maybe people in Los Gatos like late night ice cream runs, who knows! ;)

Matcha Matcha Man & Vanilla Custard with Butterscotch Swirls
Elaine C.

I kind of have an obsession with Salt & Straw--and honestly, I'm not mad about it. I love trying out funky flavor combos (people always look at me weird when I say Salt & Straw's olive oil is my favorite), and their limited monthly menus never disappoint. May's lineup was especially fun. The Los Gatos location was the best experience I've had with Salt & Straw. The staff was super friendly and patient and let us sample all five of the May flavors, including chocolate peanut butter chili crisp and coffee chamomile. I ended up getting the matcha matcha man, and it totally surprised me. The matcha isn't super strong, but it's perfectly balanced with sea salt and a bit of orange citrus. My boyfriend got the vanilla custard with butterscotch swirls, which tasted like real custard--creamy and eggy in a good way. Salt & Straw never stops coming up with creative, unique flavors, and I'll keep coming back for more.

Ice cream
Alex G.

The ice cream is so good here. Workers are nice and will offer samples. Location is nice and clean.

Monica V.

First time at this location, I usually go to the Valley Fair location. I came here with a family and we had fun trying the interesting flavors they had for summer. I tried a pickle sorbet and it was not for me. I ended up being so basic and got vanilla and a cherry topping. I know these cherries are good and expensive but it was a little sad only getting one small cherry. Maybe have two options and offer the cheap cherries too. Either way, it was delicious and I'll come back for their fall series soon.

Katie R.

It's always fun to venture into Salt & Straw and see what unique flavors they have in rotation. I've been to a couple other locations either in Portland or California at different times of the year and it seems to be pretty consistent that they always have their regular staple flavors, and then some more seasonal flavors. I visited this location in the fall, and sure enough they had their Halloween flavors ready to go! The service here was great! The young guy working was eager to talk about any and all of the flavors that people had questions about, and offer samples galore. After trying a few, I ended up getting a pint of one of their staple flavors to bring home. The shop is located in downtown Los Gatos' Old Town. The shop is spacious, though parking here can be limited if you come by on a weekend or evening. Good thing there's two other parking lots and some small garages nearby.

Salted, Malted, Chocolate Chip Cookie dough

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While we were in Los Gatos, my daughter and I spotted Fleur de Cocoa and immediately had to stop…read morebecause we have a slightly unhealthy obsession with chocolate croissants. We had to see if they had any, and luckily there was exactly one left! We bought it to have for breakfast the next morning. I'll admit, I was a little nervous because it was packaged in a bag and I wasn't sure how well it would hold up overnight. But the next morning, we basically fought over who was going to get the biggest piece. It was still flaky and delicious, and there was chocolate in every bite. The chocolate was in strips through the middle rather than spread throughout the entire pastry, but there was still enough that we never had a bite without chocolate. It ended up being such a sweet way to start our last day in town. They had so many other pastries and desserts that looked absolutely amazing, but we had just eaten lunch and knew we were heading back out for the day, so we didn't want to risk buying something that might melt in the car. If you're in Los Gatos and love chocolate croissants as much as we do, definitely stop in! And if there's only one left...don't hesitate. Grab it!

We had the Fleur de Cocoa chocolate mousse cake - so beautiful to look at and just as delicious -…read moreamazing! We also purchased Fleur de Cocoa chocolates and the espresso chocolates. I wish we had also had lunch there - everything looked so good! Wonderful, friendly waitstaff, and the decor/ambiance reminded me very much of Paris - beautiful shop & cafe with lovely outdoor seating as well. Sidebar: they use Valrhona chocolate which is one of our most favorite European gourmet chocolatiers. We went to the Valrhona chocolaterie a number of times for their chocolate and hot chocolate during our recent trip to Paris - my favorite hot chocolate in the world!

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Inside the shop

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Absolutely wonderful old School drive-in diner experience with great food!…read moreService was amazing. The ladies were so nice! They even brought part of our order that was not initially ready with the rest of it to the table for us! They have an awesome selection of shakes as well. The pumpkin spice shake was perfect. It tasted like a frozen pumpkin pie with whip, whipped cream! On this visit, we tried a bunch of different things. We had the patty melt mozzarella sticks, corn dog, and some amazing burger with jalapeños I believe that my daughter ordered everything was delicious and the portions were excellent for the price that we paid. They had indoor seating as well as outdoor seating, but we sat indoors this time around. The dining area as well as the kitchen area was extremely clean, and the tables were well spread out so that you weren't sitting on top of the other diners as you ate. I can't wait to come back when classic cars are having their meet up. I may just have to drag mine out of the garage! I highly recommend. There are so many different flavors of milkshake. This is our go to when we're running around and just want a milkshake or dessert.

The burger was very tasty! The lettuce and red onion were nice and fresh. Sadly I asked for no…read morecheese on my hamburger but it came with cheese that I had to take/wipe off since I took the burger to go but I'm severely lactose intolerant. The fries were crisp with a fluffy interior. The garlic fries have a Parmesan garlic mix that is premixed prior to being tossed with the fries so avoid the garlic fries if you can't tolerate dairy! I would return to try more items! The quality is very high while the prices remain reasonable.

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Partial menu

Classic Burger of Los Gatos - Small milkshake and fries, linguica sandwich and small drink.

Small milkshake and fries, linguica sandwich and small drink.

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Salt & Straw - icecream - Updated October 2026

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