I really enjoyed my haircut here. They start with a shampoo which is always nice and relaxing. I…read moreasked My hair stylist for her opinion on my haircut and she was helpful with suggestions. I liked how my hair cut turned out! The salon has nice decor and looks clean.

Had a lovely cut and color with Adeline, and got some ashy foilyage on my black hair! I was a bit…read moreapprehensive given I didn't see many example photos on Asian clients, but Adeline was extremely sweet and open to feedback. I loved how natural looking it came out, and not too blonde/brassy. She was very detail oriented and we did a second round of dye after the initial highlights felt too stripey. It came out to $240 total plus tip, which is cheap compared to where I live now but on the higher end for the area. The facilities are very clean and modern!

I love coming into Ten Friends! The vibes are always positive when you walk in the door. When I…read moreknow I have a special event, this is the first appointment I book. Some days I just don't want to do my hair and know they can do it better. Whichever the case, I know I will be well taken care of by the Stylists here. I have tight curly hair and I don't trust it to just anyone, but Sara and Francesca always make my hair feel great and look fantastic. I cannot say enough good things about the Cezanne treatment! I've had many keratin treatments but this one lasts and leaves my hair feeling healthier than ever! Highly recommend!

I have been a loyal customer at Ten Friends salon for quite some time now. I had some prepaid…read moreservices remaining and use them as my schedule permits. Unfortunately, my recent experiences have been very disappointing. During my previous visit, the receptionist, Briana, tried to charge me an additional $15 "for the thickness" of my hair without giving me any prior notice. My ethnic full hair has never  been an issue in prior visits. When I questioned it, she changed her explanation to say it was because my blowout took longer than 45 minutes. I pointed out the inconsistency and suggested that if time was the issue, next visit I will come with my hair fully washed. To give the stylist enough time to blowout my hair in the 45 minute block.  At my recent visit on Friday August 29th, I did exactly that. I arrived on time with my hair washed and wet. No one mentioned any extra charges when I checked in or checked out. Yet, when I reviewed my credit card statement two days later, I discovered a $15 charge. I called to question it because I honestly thought there had have been a mistake.  Briana told me that coming in with wet washed hair "is not part of their services" and that despite my appointment taking only 43 minutes, she still charged me. The other service is to come in with already dry hair and style it. I requested to speak with the manager and was told she was on maternity leave and she was in charge. Briana also stated she would reach out to manager Lindsey.  Not even 5 minutes later she called back stating that they would not be refunding me, even though the charge was never disclosed to me or authorized by me. This is unacceptable to take advantage of a customer.  This feels like deceptive trade practice. Charging customers after the fact without notification or consent. I am essentially losing the value of services I already paid for, since my hair is "thick" mind you my hair is not curly just wavy and full. Making it easier on the stylist and not using their shampoo/conditioner. One of the best parts of getting your hair styled is the wash. There is no reason for the receptionist to change the experience.  To be clear, the stylist did a wonderful job on my hair. However, the way this location handles charges, adds arbitrary fees, and refuses to resolve disputes is not good business or good customer service. I chose to forfeit the last two services I had remaining rather than return to a place that I no longer trust. Again losing money for lack of customer service.  Beware of hidden fees and deceptive trade practices here. They pick and choose when to apply extra charges, and it feels like they're trying to take advantage of customers.

I've been going to Christina to get my hair cut and colored for 15+ years. I've never had a bad…read moreexperience. She's the best. I currently live out of state and make the 400 mile trip back every few months to get my hair done. I trust her completely to make me look good. She's an amazing stylist

I'm going to start by saying I will never trust anyone else to touch my hair for the rest of my…read moredays. Christina is an angel and a truly talented hair dresser. I have been going to Christina since I was 8 years and I could not trust or love her more. I will share this story and photos just to show her magical abilities and serious understanding of hair and hair treatments. I moved from Chicago to New York City a few years ago and was going on a last minute vacation for which I wanted to touch up my highlights. For reference I am a brunette and Christina has given me this beautiful balayage/ lighter pieces framing my face and I just needed to touch up these highlights. Let me reiterate... HIGHLIGHTS. Long story short I walked out of my nyc appointment fully blonde. Not one strand of brown hair left on my head. Like Britney spears blonde circa 2000. It was trash. I immediately flew home to Christina. Before even telling my family I was coming into town I made sure Christina was available. She worked her magic ...after laughing and getting over the horror that was my hair. But she completely transformed my hair back, which not only shows that she is good at her job but truly understands the process of the treatments and how to appropriately use which colors /treatments to obtain the best results. All in all, Christina is amazing and she will make your hair goals come true.

I have gone to Glo Up several times for their custom airbrush tan and have been impressed with the…read moreservice. They have a lot of appointment times available which is convenient, the salon itself is nice, staff are polite and color of the tan is natural in appearance and not orange. Today I was serviced by the owner Nicole for the first time - she was great and my tan is coming out SO even and perfect in color. Thanks Nicole and Glo up!

Great service! Clear and upfront with all information and directions. Friendly interaction with…read moreowner. Would definitely use again!!

Alicia has been my stylist for the past several years. I appreciate how helpful she is in…read moreorganizing my upcoming appointments. She is extraordinary!

I love that this salon is in a older home…read more They often have coupons online if it's your first time booking a new service. I had a 90 minute facial. It was very relaxing and I felt she did multiple masks and customized it to me. I would definitely get another facial here!

Great partial updo for wedding guest! Also, had makeup done and loved that, as well! Would…read morerecommend!!!

Beth and her team are always fantastic! Love stopping in for curls and they do such a great job…read more Thank you for making it easy!!!

I've been coming here for my pedicures at the recommendation of a friend because she, like me, has…read moretrouble with ingrown nails and they have handled them well here. I see Jessica; my friend sees Vicky. I like that unlike some of the spa/salon combos in the area, they have a quiet room away from the more boisterous salon area for pedicure service. There is a rotating seasonal selection of scrub and lotion fragrances to choose from. I feel like they could use a broader array of colors to choose from, but the lacquer does last a long time. Jessica is very detail oriented and does a good job ensuring any ingrown nail issues are attended to. She's also very nice and fun to chat with. Glad I got this recommendation!

I really liked my experience here! I was due for a serious haircut and needed some help. I'm…read moresomeone who usually just does cuts so I go to cheaper places, but thought I'd upgrade this time by coming here instead as a walk-in and got Marissa. Marissa was so professional and a great vibe - I was really impressed with how she handles clients and what they are asking for for their face shape, and was struck by how personable she was! She then told me she used to own a salon in Chicago and it definitely made sense. She did a great job giving my hair shape and the cut looks really good! I highly recommend her! Honestly would be great if all the stylists were featured on their website - would be a great way to promote too!

The location has beautiful views of the Naperville skyline. The facility is clean and classy…read more They now have a barber named Maurice who does cuts and my personal favorite a hot shave. A good hit shave at a modest price is very hard to find, but you'll find it here. Maurice uses superior products, is highly trained and clearly takes his shave seriously. This is a home run. Go treat yourself!

It pains me to write this, but I feel it's necessary…read more My daughter and I have been loyal clients of your salon for years, regularly coming in to have our hair colored. We've spent thousands of dollars over time and built what we thought was a positive relationship with your team. However, I'm deeply disappointed by how I was treated recently. Months ago, I had to cancel an appointment on the day our beloved golden retriever passed away. It was an emotional, heartbreaking day, and canceling was not a decision I took lightly. Since then, I attempted to rebook verbally for a future date and called to confirm--only to be told you would no longer accept advance bookings from me. I was told I could only do same-day appointments due to "multiple cancellations." One of those was the day my dog died. The lack of empathy, understanding, or even basic professional courtesy in this situation is staggering. There was no outreach, no consideration for our long history as paying, respectful clients. Instead, I was shut out. This is not how a professional salon should treat anyone--let alone a loyal customer. I'm shocked and hurt by the cold, dismissive response I received, and I'm still waiting to hear from a manager. Frankly, I don't understand what kind of customer service process allows for this kind of treatment. I won't be returning, and I wouldn't recommend your salon to others based on this experience. It's a shame it had to end this way. Any other issues other than Julie the colorist and goodbye