I have been to this Salon four times and have been disappointed 3 out of the 4. It's an Aveda Salon and thus has a standard to maintain-the prices are high but the service is supposed to be consistent and good, it's not.
I had acrylic nails put on here several years ago, it was a disaster. They looked great when I left but within days started to lift and come off-for the cost it was a rip off not to mention, it looked awful, my nails underneath were destroyed, and it hurt. I had to wait to have new nails put on. The mass nail salons tend to be more dependable than this place, I gave them a follow up to fix it and fill and it was just as bad. You could see the line between the fills and it continued to lift right after the fill was done.
Most recently, I had an eyebrow wax. I had a girl do one six months before and she was amazing. Listened, was careful and I came out feeling great and knowing I would be back. I went in to have it done recently by a gal named Lynn. She waxed them alright, right off my face. I had given her specific instructions and a description of how I wanted them to look and what my goal was-a clean up. She put a severe arch in and waxed over 70% of my brow off to this fine thin pencil line that makes one look like an old lady that draws them on. Nice girl but no experience or ability at this and definitely no listening skills. Her response when she showed me and I was super disappointed-"should I wax more". She ended the whole thing knowing I was horribly upset and then said, "next time just say you want...." which I had already done. For almost $20 I left looking like a moron, I know she was trying to be nice and I still tipped her but the second I got to my car I burst into tears. I had a hair appointment at Tangerine and the girls there fixed the look as best as possible with make-up. It's going to take probably two months for them to grow back-all through the holidays if they ever come back fully.
Bottom line: over priced, in-ept salon where people have no experience or ability to listen to the CUSTOMER. So many other places to go where you aren't treated to being overcharged and leaving disappointed. read more