Sorry to leave a bad review but the quality of your work has gone downhill. You packed me in with…read moretwo other appointments and my color suffered. I made the appointment in advance. There is no good way to correct highlights done badly. The attached photo is from a previous appt in Narberth. It's simply not the same quality or attention to detail. Very disappointed. Don't pack in appointments and let your work suffer.

I met Nae when she served as the hairdresser for all the majors in our son's wedding. I loved her…read morewillingness to listen to what I needed, her attention to detail, and her lovely, sensible conversation as we worked together to get ready for the wedding. The kids who got married now have two growing children and I'm still trekking off to Nae for haircuts. She's got a great sense of geometry and knows how to best frame a face. She's an artist and I am grateful for her gifts!

Quality salon in the suburbs of Philly!…read more Came across the salon after an extensive search for a skilled lightening service and reasonable prices! Glad I got my hair done here. It was difficult to get an appointment! I submitted a website forum and called the work phone several times. The best way to contact is via text message to the work phone! Totally understandable that they are busy, but I didn't get a reply for 3 weeks. The salon is decently sized for 2 stylists! Jess is the owner and manager; Abby is her work partner. I had my hair lightened and cut by Abby! She was chill and knew exactly how to blend my existing blonde pieces with babylights. Love a low maintenance look. The toner/gloss that she mixed up counteracted the brassiness well. I have dark, coarse asian hair that I get lightened at the salon. Haircut was decent too. Prices were reasonable for the time, effort and materials! Will go back again. Excited to have found a nice salon in the suburbs.

Abby did absolute magic cutting my hair which is auburn, coarse and can be unruly in humid weather;…read morebut I won't be going back having been disinvited for being "disrespectful" in an e-mail reply to the owner who, over this past very snowy weekend, harassed me by email/messages, first by announcing a price increase of more than 20% and then by demanding to know if I would be at my appointment 2 days hence, with a warning that if I didn't provide 24 hours' notice, I would be charged half of the cost; after I said I didn't know but would decide the following day-- before the 24 hour notice requirement--she cancelled my appointment. I am older--almost 80--have artificial knees, and a driveway that can be difficult in good weather; 13" of snow with ice on top made it hard to know if I would be able to get there, even though I really needed a haircut. I've been going to this salon for almost 2 years during which time the owner, Jessica, has never greeted me or even acknowledged my presence; we've never had a conversation and she knows nothing about me, so I was truly baffled by her behavior. After this experience and after reading the reviews on this site, I think this business may cater to--or want to serve-- a much younger crowd and am guessing that's what the owner prefers. EDIT: the reply from the owner is untrue: I don't know who her "Staff" might be other than Abby (who was my stylist)--I have never emailed her and in fact do not know Abby's email address. And my "Disrespect" was limited to my reply "have you looked out the window?" at the accumulating snow when asked about keeping my appointment. Now that I've read them, the reviews support my belief that this salon prefers a young clientele--the words "chill" "vibe" "chic" "adorable" are pretty unmistakable. Please take note: the owner has not disputed my narrative of the facts of what transpired here or my sense that she prefers to serve young clients and is not interested in serving older people like me. Having never before encountered this kind of bias, I failed to recognize it for what it is and that is why I submitted this review.

I had my first appointment with Trinh two days ago and i hadn't had my haircut in years, i needed…read moreit so bad. she was beyond amazing. she did exactly what i asked and it came out perfect. i couldn't be happier. she's also just a really cool woman, we talked the whole time, it wasn't awkward at all, and i have bad anxiety so she really made this a great experience for me in every way. i'm also so thrilled i finally found a new stylist, i only moved here 5 years ago, but she was well worth the wait!

I had a brief consult with Trinh before I scheduled my appointment. I was impressed that she was…read more"right on" about what was wrong with my previous haircut. At my appointment, we discussed the length of my hair and let Trinh know that I liked it on the longer side, not above my chin. I had a lot of new growth since starting hair vitamins, but I clearly didn't want my hair cut down to the new growth or anywhere near! Trinh is very quick, seemingly implusive with her "snipping", THEN she says, "I have to check my cut." More snipping. I didn't feel Trinh was focused on my haircut, frequently responding to conversations going on with other staff. I paid $120 for a Deva cut - my hair is fine and a bit thin, so I was charged the lowest price for the Deva cut. Trinh said "my haircuts last for 4 months." I can see why. It will take 4 months for my hair to grow to a length that I like. Trinh was very nice and took a lot of time teaching me how to use Deva products and was constantly "checking the cut" but kept on snipping. In the past, I have often left with a Deva cut that was frizzy. My hair was not frizzy when I left the salon. That's the best I can say about my experience and that the shampoo assistant did a very nice job.

What a great place!! So tucked in with its tethered awning, you would never know what waits inside:…read morea pretty, clean, modernized "you can get anything here" salon, from nails to threading to cuts and blowouts. I'll be returning on the incredibly detail oriented, thoughtful work of Lilly's impeccable technique alone (even with my long, very thick and coarse hair) but the atmosphere is, home. It's warm and welcoming in that special way that makes you completely comfortable staying for 30min or hours on end. Zohra makes sure of that with her warm, inclusive conversational style. So, if you're looking for supermodels pushing expensive hair products you haven't got a clue what to do with, and in mirrors and marble, this is not your place. But if you're looking for good, salt of the earth people who can have you feeling and looking gorgeous/handsome inside and out, this is absolutely your place. As a side note, I happen to be part of the LGBTQ+ community, which didn't come up and it shouldn't need to but I felt comfortable from beginning to end. The diverse group of staff and clientele was a wonderful added touch too! Payment: credit/debit via Visa or Mastercard Tips: cash or Venmo (they have a great card with every stylist's Venmo QR code posted right at the desk) Booking: online through Vagaro was super easy and convenient

I have done hair for about 8 years in my younger years. I am very understanding and nice to any…read morestylist bc I understand their business. I have very blonde hair and require a touch up and toner easy peasy. Cadie I was super nice to new client treates me like a non factor. She can't be bothered. She died my roots orange and the rest blue. I saw it she saw it asking if we could fix it up. little. SHE WAS bothered. if I ever did such a thing I am going to fix or do whatever the client needs. She has been doing hair for 7 years and i have never saw someone do hair that long and sit around all day comfortably and a bitch if she fucks up. shes a beautiful girl but lazy makes excuses and has an attitide problem.. i was soo nice at the horrific color she had the balls. to charge me full price walking out like that. The owner fixed it but go to a stylist that gives a fuck.. i was the nicest person ever WHO received orange roots and blue ends asking for blonde .. I would of stuck with her and have her try something else was BEYOND nice and she treated me like annoying trash. I dont write bad reviews but i cant believe the way acted after i was so understanding. She literally doesn't care a about building a book or doing things right. So so many other stylist will treat and take cRe of you and not turn your hair orange and blue and have an attitude problem like your bothering her. UNBELIEVABLE!

DA3A is a fantastic place to get a cut and color. I have been going for a couple of years and love…read moreDanielle's work. She's meticulous and takes great care to ensure her clients get the best treatment for their hair. She provides snacks, drinks, and music to make sure her clients are pampered. The time and money spent here are well worth it! My short hair did not stop her from making recommendations to make sure I have the best color coverage, which I appreciate immensely. Her personability, passion for the industry and client care make it a fun and enjoyable experience. Also, I love that she can accommodate (and work on) Sundays and evenings with my schedule. Thank you so much!

I expressed numerous times to Danielle that I did not want her to curl my hair, very clearly too!…read moreWord for work I stated "I do not want you to curl my hair", and when pinning my hair she went against my wishes and curled anyways. Really unfortunately experience and was even asked to pay full price too. Also, if you are sensitive to smoke you should be mindful of using her services. I have a very sensitive nose due to numerous sinus surgeries and when she entered our AirBnb smelling like cigarettes I was instantly stuffy and congested. Not sure if she was smoking but she sure smelled like it.

Though it was my first with this salon, yet it was a discovery. Patty is an artistic hair stylist…read morewith gold fingers. The salon is so neat and quite. All of the staff are friendly and nice. Nedal

Flat out honesty...I cannot recommend this salon for anything except my amazing experience here…read morewith Julie, as I didn't see enough to get an impression. I came in after a platinum experiment/disaster at another local salon, colorists who just seems clueless or unwilling to admit that it was horrible. Julie took one look, mixed up the color, and gave me the most beautiful lo lights. Even knew to paint in the darker color where I was under cut to add an even edgier, more gorgeous look. I went in feeling like a hair disaster, walked out feeling like a goddess. I had been walking around with zero confidence for weeks with that awful color, and in an hour and a half, was myself again. Many "Thank God" comments afterwards from family and friends. Thank you, Julie!

i had an appointment with Shanya, was my first time in your beautiful salon…read more got pampered, ambiance so relaxing and shanya my stylist was awesome definitely recommend this unique salon.

I came in for a haircut and asked for a trim, specifically to keep my length. I was okay with…read moreadding long layers, but I'm not sure how she interpreted that. It looks like I ended up with two distinct lengths rather than a smooth transition. As you can see in the pictures, there's a 3.5-inch gap between the top layer and the ends. I didn't notice it at the salon because she gave me a blowout, and the ends were curled, but now it's clear this is the most uneven haircut I've ever had.

For my first experience at the Artist Haus, I was not impressed. I had mentioned on the phone that…read moremy hair often takes ample amounts of time, since it's thick and long, however I don't think they took me seriously. I was a new client, they did not know my hair, and had scheduled maybe at least 8+ clients while I was getting my hair cut and colored. I was nervous when the assistant kept checking my foils and didn't know where to start with the removal of the foils - not a good sign. I didn't get my hair blown out, because I was afraid of the cost, as I'm pretty sure it's NOT included in the price of a haircut. So, when I get home, I realized my hair was butchered. The highlights were bright yellow and orange, and crooked all over my head. There were some spots with huge chunks and then other areas were the high light looked like it had slipped mid-process. I quickly contacted the scheduler, since for some reason that's the only way to reach Mackezie, and was told I probably just "need a toner and that's the main issue, as for the placement of the highlights, she feels there's no issue." The highlights were absolutely the main issue. The timing of my foils was obviously not calculated correctly, it looked like foils were quite literally slipping from my hair and taken off way too early. It looked like I had gotten it done months ago and it grew out. I don't know if it was a error because they overbooked and couldn't focus on the timing correctly, but it's a shame because it cost me over $600++, not including what I had to pay to go to another salon to have it corrected.

McKenzie at Artist Haus is an outstanding colorist who really listens to her clients to understand…read moretheir lifestyle and hair needs. Before seeing McKenzie, my hair was dull brown with brassy highlights. Thanks to her expertise it's been completely transformed.My hair looks and feels gorgeous! I have a vibrant color, that feels healthier, and I'm more confident overall. The salon atmosphere is welcoming and relaxed, making each appointment enjoyable. I strongly recommend McKenzie to anyone looking to change or maintain their hair. She's dedicated to her clients' satisfaction and it shows in her work. If you want a stylist who cares and delivers great results, go to McKenzie.