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    Salon Nouveau

    4.0 (40 reviews)
    Closed 10:00 am - 6:30 pm

    By appointment only

    Updated 2 months ago

    Services - Salon Nouveau

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    Fried off hair

    Crystal (the owner) did my hair and completly ruined it. She didn't even charge me after I sat there in foils for 5 hours. I asked for baby highlights at the top, and brightening at the bottom. I said I do not like the yellow orangy blonde tone and like the icy cool tone blonde and I like it to look as natural and have the most seamless blend. Crystal did the exact opposite. Before I came here I had the most long beautiful healthy hair. Now my hair is fried off, and completly orange and yellow. I can't leave my house it looks so horrific I'm so embarrassed. And becuase it is so destroyed I have to wait a month to get it fixed or my hair will fry off. On top of that, crystal was so rude and tried to gaslight me into telling me that this is what I asked for. The way she handled the situation was DISGUSTING and beyond unprofessional. Given what she did to me, I was beyond gracious to her and she didn't even face me to apologize and try to make it right. She had everyone else handle the situation. The other people at the salon were very nice and helpful (Ilana I think is the other manager) and called me and apologized and had me come in to go over a few treatments to try to give my hair back some hydration and attempt to repair it. I feel so uncomfortable going back there out of fear of what I might look like if I let them touch my hair again, and as of now they refuse to compensate me for all the masks and oils I have to purchase to fix my hair and the multiple sessions I will have to go to elsewhere to have it fixed. On top of that, I can only leave my hair in a hair mask 24/7 so it is constantly oily and greasy, and I have to put eyeshadow in the front of my hair to try to not make the front of my hair look so horrific. Everyone that I show is absolutely appalled, not only was I in tears but so was my mom and my grandmother for always taking such good care of my hair since I was only a little girl. I don't leave my house unless I absolutely have to, only work, and I am beyond embarrassed to go to look like this in public. After 2 weeks I am still handling the situation and I am still stuck with this horrific hair. If I could advise anyone in any way possible I would say avoid this salon at all costs!!

    Elana N.

    I've gone to my hairstylist Rebecca for over eight years now. She's an exceptional master stylist whose now become a trusted friend. Rebecca's talent far exceeds any stylist that I've worked with at any other salon or for any NY fashion week show. Rebecca goes above and beyond for her clientele. She traveled hours in summer Hamptons traffic to simply touch my hair up on my wedding day. I receive comments on a daily basis on how wonderful my hair looks and it's all thanks to her. Needless to say, I highly recommend her!!!!!

    This salon is amazing! the set up was beautiful and everyone was super nice! Olivia did my hair and she was so patient and good with me! She took time to figure out which color I wanted and took her time with me. I would highly recommend this salon and will be going back!

    I am absolutely mortified at what my hair looks like. I had come to this salon as a referral in the hopes of receiving help to heal my damaged hair from a previous salon. I used both visual and audio methods of communicating the desired outlook I wanted to reach. I didn't reveive it on the first visit, the second, third or fourth. I was wondering why other dark root women were able to achieve the level of blonde I was asking for but I never could for some reason and had convinced myself it was my hair not accepting the bleach as the problem. I visited the salon 2 weeks ago for my 6 week touch up appointment again reiterating the color I wanted. After the color was completed, I sat in the chair to get my trim. I was asked what I wanted and I clearly and specifically stated "if we could CLEAN IT UP". From a previous visit with the same stylist, the left side of my hair was noticeably longer than the other and I had mentioned this the most recent visit and asked if it could be fixed. When the cut and blow out were complete, I looked up in the mirror horrifed at the sight I saw. Not only was my hair NOT cleaned up, but the front was cut quite shorter than the back, the tone of my hair...omg absolutely atrocious. My hair was blown out and I looked like a mushroom and as though I was wearing a helmet. What I was looking up at was not a "clean up" from what I presented with. So with now looking like an 82 year old naned Fern, I asked if she could make the back shorter...the response I received was "I'm not finished; I like to cut hair dry". Thought to myself: okay didn't know that because I did not get a blow out on my last visit; I had the color, cut and left the salon with my hair wet as I deemed it unnecessary to spend $35 on a blow out that I could easily do myself at home. So she then proceeds to cut MORE hair off and even began thinning out my already thinned out hair from all the bleach. At one point the stylist said: "I didn't know you wanted it this short". And truth be told: I DIDN'T. I NEVER ASKED FOR IT TO BE CUT SHORT. THE TERM I USED WAS "CLEAN UP". Upon paying my bill I was approached by a woman complimenting me on how beautiful I looked (thought to myself No I don't; I look atrocious) and figured out that was her approach in trying to solicit me makeup. She began telling me I needed some blush and lipstick. I felt my body become overheated in embarassment and told her I know I do & had my makeup bag in the car. She refused to accept that answer and kept bombarding me with her overpushy sales approach. I had to pick my child up at school and told her that. She then asks me what time I have to be there. The audacity. Just accept my answer and leave it at that. I said right now and she kept insisting and pushing...complete lack of respect. She had no idea what was going on in my personal or professional life and to be approached by a salon employee telling me I need blush and lipstick and that she can show me what I need. Later, hair had turned quite a few colors; quite the lovely assortment, we had green at roots mixed with remnants of black hair, there was purple, yellow, grey, silver, black (which I had asked to be covered the last 2 visits and was still not done). Stylist mentioned lightened roots would not look good when it grows in because of dark base. Funny she never mentioned that prior visits but instead listened, looked at references and said okay. New salon I went to, the owner could not believe what I looked like. She applied an Olaplex treatment and told me to return in a week to see about lifting my roots. She felt so bad that my hair looked that she didn't charge me for it. First color appointment and received exactly what I've been asking for. I am beyond upset at what my hair cut currently looks like. My child's haircut from this salon was also completely uneven and needed correction. I am absolutely mortified. Shampoo girl apparently doesn't like it when clients slip tip money in their back jeans pocket bc they are actively washing another client. She will talk about you while not knowing you are still present in the salon

    Always love getting a cut by Missy!
    Lauren H.

    Missy has been cutting and coloring my hair for years and she always does an AMAZING job! The other girls are great there too!

    Great blow-out & make up
    Liz B.

    I asked for a last-minute blow-out, eyebrow wax & makeup application. They were very accommodating. Absolutely love the atmosphere. Nicole did my blow-out and added in a few curls for me; it came out looking great. Priscilla did my eyebrows & makeup, she's a miracle worker. I walked in this morning looking like a pizza faced troll and she turned me into a goddess. Can't speak to their other services yet but I will be back! Priscilla was also very helpful about explaining what she was doing while applying the makeup and helped me pick out some great Smashbox products for my fair skin tone! Overall, impressed.

    Color cut and blow by Rebecca

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    Business owner information

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    Crystal P.

    you can now see olivia in our plainview location

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    12 years ago

    Was a little disappointed at first and the owner called and apologized and was very accommodating thank.. Definitely use them again

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    Ask the Community - Salon Nouveau

    Review Highlights - Salon Nouveau

    See Nicole T for your hair, I heard she does amazing color and cuts.

    Mentioned in 7 reviews

    Read more highlights

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    I was so happy with my blow out from Aire! I had Jasmine for a blow out with curls and she did not…read moredisappoint! As soon as I walked in (5 minutes late, oops!) they were more than understanding since the bad weather and got me washed right away and in my chair. Jasmine came over and asked me about what I wanted and got started right away. There was a nice surprise element to it since I was facing the mirror while she was doing my hair but I was so pleasantly surprised with how it came out! I was thrilled with the final result and will definitely be returning. Jasmine was fantastic as well as the whole staff. Warm and welcoming!

    Literally the worst experience I've ever had in my entire life. I started going here in June I had…read moreextensions in my hair. The incompetent stylist Alyssa told me she had to fully take them out and re Install so that was about $600. It was new hair only 2 months old . She also did what she called a full head of highlights which it's not. I went back in for my move up which I now found it is not a move up simply pushing the beads up and matting the hair. More of a scam to get more money. She also claimed she did a full highlight. I told her after that time I wasn't thrilled with the color. I sent her pics of what I wanted and she blew me off and said she would do more next time. Well I went back and my hair was completely all messed up from her botched move up which I confirmed from real hair extension specialists in the area it was indeed improperly done. As a result my hair that was now only 6 months old had to be thrown out because of her incompetence. I had to how reorder new hair. Pay for another install which was done with the wrong color beads. She also had the audacity to charge me for a full highlight and an extra bowl of color. I left and reached out and told her I wanted a diff color and she told me it couldn't be done which is absolutely insane I've been getting highlights for 15 plus years I know what color my hair is capable of being. As time went on I got more and more upset and annoyed as I saw what a hot mess my hair was. I sent her pics and she said that she would add more highlights next time. I was done. I called to cancel all of my future appointments and she argued with me. She's horrible. For someone who gave this subpar salon pushing $3,000 in 6 months you would think they would be nicer. She's lazy and just doesn't want to do the work in conjunction with not knowing what she's doing. Stick to blowouts and go back to beauty school and get a class on how to talk to people.

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    Tatyana is talented and reliable. Simply amazing to work with…read more I am a physician finishing my residency in Connecticut, and had to plan my wedding through a family member's illness & inhumane hours, while living out of state. I had an Indian wedding which was very elaborate. I wanted an simple, natural, elegant, beautiful look for my wedding. Unfortunately when I contacted Indian hair/make-up artists recommended to me by close family and friends, I was extremely disappointed. They charged way too much money & couldn't give me what I wanted. I felt like I was telling them what to do, and still wasn't satisfied, & I am by no means a make-up expert. I was starting to get stressed because my wedding was a month away & I hadn't found a hair/make-up artist that I liked. I found Tatyana on Yelp, which was a blessing. She was flexible and accommodating. I had my hair/make-up trial with her less than 2 weeks before my wedding, and was pleasantly surprised. She did a beautiful job on the trial & her hair artist is also talented! She did an absolutely beautiful job as well. The day of my wedding Tatyana was on time and did an amazing job. I couldn't have asked for anything more. As a resident physician, I am used to long hours, dry skin, & dark under eye circles, & I couldn't believe how stunning her work was & how great the photos turned out. My wedding was in the morning & my reception was in the evening, & despite the delay in the evening ceremony, she was flexible & accommodated getting me & my family & close friends ready for the evening. Everyone loved it! Even my family members who didn't have their make-up done for their own children's weddings had their make up done! Working with her was an absolutely amazing experience & made my wedding day even more special. Everything was flawless & I didn't have to worry about anything with her. We will be calling her whenever there is any other special event in the future. Thanks Tatyana!!! :) :) :)

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    Salon Nouveau - hair - Updated May 2026

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