follow up to my previous review- im always so happy with the above and beyond service here.read more

Kevin N. was super funny and kind ! Always asked if I was satisfied and if he needed to change…read moreanything ! He made my visit fun !

Found a new nail place after my last one had a change of ownership. I've had consistently good…read moreexperiences here. This last one has me walking on sunshine & whistling zippity-do-da all weekend! Ryan did such an amazing job replicating my inspo & individualizing my manicure! I am so incredibly happy with the way it turned out! She was diligent & steadfast in finding colors to match the mood I was going for & so patient removing a dip (not sure I'll do that again), making sure I was comfortable & meeting me with my own vibe. Thank you, Ryan!!! My manicure absolutely SLAPS!!!

My first visit to this salon was excellent. I was genuinely impressed by the wide selection of…read morepolish colors, and my pedicure was easily a 10/10. Because of that experience, I was excited to return. Unfortunately, my second visit was very disappointing. I was paired with a different nail technician, and the quality of service was noticeably different. She asked if I wanted my toenails trimmed, and I said yes, but she only trimmed my big toenails and left the rest untouched. The polish application was also very poorly done. It was uneven and looked rushed--the worst polish job I've ever received during a pedicure. I considered mentioning it, but her two children arrived during my appointment, and I got the impression she may have been distracted or trying to finish quickly. Based on my second experience, I don't plan to return. It's unfortunate because my first visit set such high expectations. I hope the salon can provide more consistent service in the future.

Visited T&T Nails for a pedicure and had a wonderful experience! Everyone was so nice and welcoming…read morefrom the moment we walked in. Tony, the owner, is wonderful and very friendly every time we're there. My pedicure turned out amazing, very well done and exactly what I was hoping for. We enjoyed mimosas during the service, which made it even more relaxing, and I left feeling completely refreshed. Everything was also very reasonably priced, which was a nice bonus. Highly recommend if you're in the Reno area.

I'm leaving a one-star review based on my experience with T&T Nails…read more I called this morning to schedule a 1:30 p.m. appointment for a hybrid gel service. When I called from my own phone, I received a message indicating that my call was being screened and they were not accepting my call at that time. I then called from my husband's phone and was able to schedule the appointment without any issue. Shortly afterward, someone from the salon called my phone and told me that I was no longer allowed to receive services there and stated that they have the right to refuse service. I understand that businesses have the right to refuse service, but when I asked why, I was given no explanation. There was no apology, no clarification, and no attempt to address the situation. The response was very flat and dismissive. I had been going to this salon regularly since moving to Reno, probably around 10-12 times. The only interaction I can think of that may have led to this happened during my last appointment about three weeks ago. After I paid, I respectfully asked why the price seemed to change every time I came in. I had been charged anywhere from around $40 to $60 for similar services, so I simply wanted to understand what I should expect to pay moving forward. I was told the price depended on the nail technician. I then asked whether there was a more consistent or standard price because I wanted to know what I would be spending every few weeks. That was the entire conversation. I was not disrespectful, argumentative, or abrasive. If asking a reasonable question about inconsistent pricing is enough for a returning customer to suddenly be refused service, I think potential customers should be aware of that. Looking back, I also overlooked concerns about the cleanliness of the salon because I liked that they offered hybrid gel, which can be harder to find elsewhere. After this experience, I would not recommend this business based on the customer service, communication, cleanliness concerns, and overall management. Apparently I will not be returning, but I wanted other customers to be aware of my experience. If you have questions about pricing or your service, just know that asking for clarification was not received well in my experience.

Just a bit disappointed but I guess my fault for not speaking.. I came in for a full set and pedi…read more While one girl was finishing up my Pedi, another rushed her away so she could get me up to do my full set.. it was rude. I also felt rushed. I still had residue of mask on my legs.. now my set.. she cut them a nice length and then through out the process, she kept filing them down so they became short and uneven. I showed an inspo pic of French. She coated half the nail and cleaned it off however she did not take it off properly and it was all down my cuticles. I'm attaching the inspo pic and what I received. I don't like to leave bad reviews but I've been going here since I moved to Reno in Jan and I've had enough bad polish jobs and lazy service to continue. I always tip generously too. Sad bc I really liked them initially but have decided it's time for a new place.

Pia absolutely KILLED my nails I'm seriously obsessed with how they turned out!! She was so sweet,…read morepatient, and paid attention to every little detail. The pink is literally perfect, the shape is gorgeous, and the little rhinestone details are SO cute You can tell Pia genuinely cares about her work and making sure her clients leave happy. I've already gotten so many compliments on them!! If you're looking for someone who can bring your nail inspo to life, GO TO PIA!!! I will 100% be coming back for my next set!

10-STAR EXPERIENCE!…read more I called in to make an appointment, and Tracy was incredibly helpful and friendly in getting everything set up for us. I brought my wife and daughter to celebrate my wife's birthday, and we had an absolutely amazing experience! My wife got a beautiful full set of acrylic nails, while my daughter and I enjoyed manicures and pedicures. Leila, Christine, and Ashton were all fantastic! Everyone was super friendly, attentive, professional, and welcoming from the moment we walked in. They took their time, made sure we were comfortable, and did an amazing job. The entire experience was wonderful, and it was the perfect way to celebrate my wife's birthday and spend quality family time together. A huge thank you to Tracy, Leila, Christine, and Ashton for making our visit so special! If I could give more than 5 stars, I absolutely would. 10/10 -- highly recommend!

Had a the best gel manicure I've ever had with Miranda. She took her time and did a beautiful,…read morethorough manicure and didn't charge extra to extend a nail that broke. Then I had a pedicure there with Bella. Again, best pedicure I've ever had and the chairs give a customisable, targeted massage. Very easy same day a booking and the atmosphere was very calm. From outside it doesn't look welcoming, but trust me this the place to go. welcoming. And lastly. It's clean!

Absolutely love this place. Get excellent results every time…read more I'm in the cosmetology industry so understand the care and service I'm treated too. I get a gel pedicure, if you upgrade to the rocks even better. I've had all kind of nails done. Tips, art, etc. all great. A+, from my viewpoint!!!!

Always get the best services at DK nails. DJ is my favorite but I've been to several of the Nail…read moreTechs and they've all been great. Love how clean it is and that they accept walk ins. My black and purple manicure are ready for Disneyland Halloween trip this week!

Delightful nail salon in the heart of the Wells district! Excellent COVID protocol and the place is…read morespotless. I chose a shellac manicure with some glitter. Michelle was great in explaining the process. She was very skilled and it was really quick. Desteny did a great job with the shellac pedicure! Michelle included a hydration treatment for my hands - wonderful pampering. Try Pewter for nails!

Wow. My daughter was too young to come here, it turned out. But Michelle! Just wow! She spent a…read morewhile on the phone just educating me on what nail service to get my daughter and what products to look for when I work on my daughter's nail. Just an awesome soul to help me this extensively. Thank you! Wonderful visit to Reno, and you're making this trip awesome so far.

This is my second time at Eden and it was much better than the first!…read moreI got in last minute again and my attendant was nice and did a great job cleaning my nails. He also didn't cut my nails too short, which was an issue last time with a different technician.

I really, REALLY wanted to like this place because it's conveniently located close to my home, but…read moreafter multiple bad experiences, I'm done giving them chances. This time, I specifically requested a female nail technician because the male technicians I've had here in the past have been extremely rough--one even cut me. A coworker of mine has had a similar experience here, so I made a point of requesting a woman, hoping I would have a better experience. Unfortunately, I was given Lily, and today's experience was just as bad. I have been getting pedicures for over 25 years. I know what a good pedicure feels like, and I know when someone is being unnecessarily rough. Throughout the entire service, Lily was constantly grabbing, repositioning, and forcefully moving my foot every 30 seconds. I have NEVER experienced anything like it during a pedicure. It felt like I was being manhandled rather than receiving a relaxing $65 service. I specifically asked for my toenails to be cut VERY short and for the ingrown areas to be carefully cleaned out. Instead, Lily CUT MY FOOT. Then, to top it all off, the gel polish application looks terrible. The polish is pushed all the way down into my cuticles, and the edges are jagged and sloppy. For $65, I expect someone to be able to apply gel polish cleanly and professionally without injuring me in the process. A pedicure is supposed to be relaxing--not an experience where you're being jerked around by your feet, cut, and then sent home with sloppy polish. I have genuinely tried to give this place multiple chances because the location is so convenient, but convenience is not worth paying $65 to be manhandled, injured, and leave unhappy with the quality of the work. Unfortunately, after this experience with Lily, I will not be returning.

First time here visiting from out of state. Nice welcome. Sasa did my pedicure she was nice. The…read moreonly downfall they don't do designs on your toes with regular nail polish.

I really wanted to share my honest feedback because I left pretty disappointed with my service…read more First, I do want to say the salon itself is beautiful after the remodel, and everyone was very nice and welcoming. My issue is specifically with the nail service I received from Nancy. Before we started, I explained that I wanted my cuticles cleaned. At other salons, and even at this location years ago when I used to go to Queenie, my cuticles were always cleaned before the acrylic was applied. This time, Nancy waited until after the acrylic was already on to clean them. I even asked during the service when she was going to do my cuticles and was told "not yet." Because the acrylic was already applied when she finally did them, I don't feel like they were cleaned properly, and she also ended up cutting the corner of my right thumb while doing them. I was also charged an additional $15 for the cuticle service, which was disappointing because they still don't look properly cleaned. I asked for a skinny square shape, but the finished nails look much wider than what I requested. The acrylic also feels extremely thin, and overall I am just not happy with how my nails look or feel. There was also very little communication during the appointment other than being asked what color I wanted. I understand every nail technician has a different personality, but when you're paying for a service, communication about what you want and whether you're happy with the shape and nails makes a big difference. I also want to make it very clear that the price was NOT the issue. I was told the price, agreed to it, paid $95, and still left Nancy a $10 tip. I am willing to pay for quality work and good service. I didn't complain while I was there because I didn't want to make a big deal or make anyone uncomfortable, but after looking at my nails, I honestly regret not speaking up. For $105 total, I expected to leave loving my nails, and unfortunately I didn't. I really wanted to like my experience because the remodeled salon is beautiful, but I was very disappointed with the quality of the service I received.

Every time I go my nails Come out perfect. Fast service and…read moreextremely neat work. ... the vibe is always chill.

I've been going here since it opened. Used to be a nice, relaxing experience but it changed owners…read morewho added more pedicure chairs and manicure tables. Now it is so noisy and crowded it's not really a nice experience. Owner prioritizes volume instead of experience. I love my manicurist so I really don't want to change. My daughter however, keeps getting passed on to others even though she specifies who she wants. Update on my review. More relaxed today so maybe the holidays get really busy. Also my manicurist said my daughter should talk to her if she's not getting who she makes appointment with online, that should never happen. Again, I've been going here since it opened 8 years ago and it is a very clean place with well trained manicurists. Very popular and busy especially around holidays. I make appointments in advance about 5 to six weeks but I know many people walk in without appointments.