First time at Jojo's Nail Spa about 7 weeks ago. Since then, I have made 3 additional appointments…read more I appreciate Jojo greeting me everytime I've walked in. I am extremely meticulous and mentioned prior to booking that I'd prefer someone who is precise and attentive. I ended up with Sha Sha, and she was wonderful. Her station is to the right once you enter the spa. I was transferred to her chair shortly after another technician had started, and she immediately took the time to understand exactly what I wanted. I'm so glad she spent a good amount of time asking and confirming because there was miscommunication and misunderstanding from the first technician. In this transition, she even consulted with Jojo, the owner, to confirm my desired nails for today's visit. Shasha is extremely detail-oriented: checking the shape after each nail, confirming the correct color of my powder base before starting, asking about my preferred French tip thickness, and pausing every couple of nails to ensure everything met my standards. I definitely gave feedback as she was working on my nails, and she made sure to complete everything to my liking. I truly appreciated her patience, communication, and commitment to getting every detail right. I know I am high maintenance; however, I certainly made our experience together worthwhile. Thanks again, Sha Sha. FYI --They take both cash and card payments. There is a 5% discount on cash payments. If you use their ATM, there is a $2 fee. There is no added tip line when you pay with a card, so cash, Venmo, Zelle, or CashApp tip is preferred. I think all of the technicians have a QR code to scan for tips.

I've been on the hunt to a good quality nail salon, but unfortunately this one isn't it…read more I got a pedicure and had to wait about an hour for a walk in which is fine, but they sat me in a pedicure chair turned on the water and walked away. I had to ask someone else to turn off the water because it was about to overflow then the original girl who turned it on SPRINTED back to turn it off and was apologizing. But never asked me about the water temperature which was scalding hot and obviously steaming so I couldn't even put my feet in. Then someone who came in after me got their pedicure first and a second person that also came in after me was going to get theirs started until another employee yelled at them to do mine first instead. Then the actual pedicure wasn't great. He did not scrub my feet or even trim down my cuticles which are some of the most basic parts of a pedicure?? Definitely not with the money and will not be coming back.

What a beautiful establishment. It was so bright and welcoming. The staff was very conversational…read more I arrived five minutes before my appointment time and was asked to fill out paperwork and if I wanted something to drink. I was pleasantly surprised to see a nice tea selection. I find that places cater to coffee drinkers and tea is limited to regular smegular Lipton from the local dollar tree. Not here!!! Soooo about my service, Tasha came and got me right away. She was kind and genuine. We chatted during my service. She helped me pick a color and was very affirming. I did the medium pedicure, gel removal and additional gel polish since Cleveland decided I needed rain on my pedicure day. Ugh! My tea was tasty, my feet feel great. I took lost of pictures of everything but my cute toes. I dont post those for free. Lol. This is a modern establishment and I definitely see myself returning.

NAILS: I now experienced nail services (pedicure) at Statement and loved it! My normal salon is…read morehaving renovations so I visited this place. I made an appointment the day before which was super easy. They patiently explained the differences in pedicure types and service process. I selected Statement Pedicure ($60) with gel add-on and removal ($15). I received luxury add-on free - lip mask. I selected colors from an old school book but screen try-one are also an option. I went with tried and true OPI but other options/brands are available. I love the pedicure area that includes privacy dividers and curtains. If you're doing pedicure solo, you can be separated from other guests. If you're visiting with the group, the curtain can be lifted. It creates a very relaxing experience. I asked for tea (quite a few choices) and my tea magically appeared at my chair when I arrived. The chair rotates to let you easily climb in, has gentle massage and heat. Gel removal starts with cute plastic clip-ons for quicker removal. You are asked about shaping and the number of coats. I liked my nail tech and her preciseness. Plan for a bit extra time (over an hour) if you're planning to take gel off and reapply gel. I feel like other salons have more masks as part of the pedicure service, but I was satisfied here. SERVICE: I'd love to add a few other reasons I love Statement. I recently called in to move up my appointment to an earlier time the day of. They easily switched me which seemed like a miracle. Also, so many little nice device touches here - coat room, complimentary drinks, continuously genuine and very friendly service, and consistent quality. I'll be back very soon for a wax.

I decided on a whim to get a gel manicure and a pedicure. I was in the area and Google listed them…read moreas the closest salon. They are a full service salon with hair stylists as well. The salon is very tidy. I was greeted warmly upon arrival and welcomed as I advised it was my first time. I was able to be assisted without a wait, which in most cases is a Christmas miracle. Vincent did my gel manicure and was so friendly and personable. Gina did my pedicure afterwards and came over to greet me while Vincent was finishing my nails. Gina was very accommodating and was very personable and attentive as well. I opted for the spa pedicure, which included callus removal, salt scrub and hot towels in attention to the usual nail filing, soaking and polish. I was given my choice of coffee or water. I was very pleased with my overall experience and would recommend them to anyone in need of their services.

After being a regular customer for years, I had a bad manicure by the owner's wife. She was surly…read moreand insulted me. Her husband was the usual one I went to, But at last minute I needed a manicure and another operator did a terrible job. I went back and was told I was no longer welcome there!

I stumbled upon this quaint shop while visiting family in Gates Mills Ohio. Everyone else I called…read morewas appointment only and she asked how much time I had and told me to come right over. I wanted a pedicure and to have my acrylic nails filled and I'm so picky about my nails. Tracy is the owner she is a delightful, kind and Amazing woman with a beautiful heart. My pedicure was fabulous and I just relaxed enjoy the moment. The ambience in the colors of the room and the music playing and just relaxed me and put me into a Zen state. The last place that had done my nails had a wreck them and I was embarrassed even show them to anyone her eyes popped when she saw them. She said don't worry we will fix you right up. My nails are so beautiful I cannot believe it they look exactly like my own nails and the color she chose for me is out of this world. I highly recommend the shop to get all the personal care your nails your feet and your spirit need. You will not be disappointed. Thank you Tracy for your expertise, your kind words, and the conversation

Went with my sister-in-law while I was in town for the holiday for mani/pedis and had a great…read moreexperience. Tracy was extremely warm and hilarious. Both she and the other nail technician (whose name I can't remember!) did an excellent job. I would definitely go back while in the area. My only complaint (which has nothing to do with the service itself) is that they need a better sign! Because it's on the second floor, it took us a hot minute to spot it.

I recently visited this nail salon and had a mixed experience…read moreThe staff members were friendly, welcoming and helpful throughout the appointment. They made an effort to be attentive and polite, which I truly appreciated. However, the managers demeanor was noticeably different. They came across quite bossy toward both the staff and us as customers which made the atmosphere feel a bit uncomfortable at times. Unfortunately, I was disappointed with the quality of the nail work. My fingernails turned out, lumpy and uneven, and the cuticle trimming was painful, rather than gentle and careful. The toe polish also appears lumpy from what I can see, which was not the smooth finish I expected. On a positive note, the callus removal was excellent probably the best part of the service the foot and leg massage was OK though nothing particularly special The pricing felt outrageous for the level of quality provide provided, and I was especially frustrated that there was no itemized breakdown on the receipt. Transparency and pricing would have been helpful Overall, while the staff friendliness was a highlight, the quality of the nail service and the pricing left me disappointed

Simply the best nail studio in all of Cleveland. The salon is beautiful, comfortable, and inviting…read more The service is professional, pleasant, and engaging. If you're lucky enough to get an appointment, you will not be disappointed. Polizhed sets the standard for quality and excellence. Other salons should take note!

There are very few people who can actually do my nails the way I like it. I've been going to Rita…read morefor many years now and have always had a wonderful experience with the best service. My nails are strong and always look great thanks to Rita. This salon is always clean and the whole staff is very kind and welcoming. I would recommend Rita for all and any service nail if you want an impeccable job done!

From the owner: Rita for Nails, at Leeza Salon, offers a full-service nail treatment at an affordable price. Come…read moresit back, relax, and be pampered with a manicure and/or pedicure. Shellac nail treatments, full line of OPI, and Essie colors and products available.

This is my 2nd time here and have loved my nails both times! Tien is fast but very detailed…read moreoriented and ensures that I'm 100% satisfied with my nails before I'm out the door. Def recommend this place!

First timer here. The appointment setting process was easy…read more I was able to make an appointment for the next day and showed up and few hours early and they were very accommodating. I expected to have to wait, but did not have to. I really was pleased with my pedicure. I read of issues with other services. While I was there, a lady came on complaining of chipped nails after two days. She was getting it done over. I would return for a pedicure again, and would like to try waxing next time. My technician was kind.

Fabuleux is a nice nail spot everyone there is pretty good. The atmosphere is chill with nice music…read moreplaying and if you get a pedi you will see on the tv nice little sea animals. If you go I recommend going to Lucas for a fill!

0 stars if I could ! very unprofessional place . The…read moremanager was very nasty to a MINOR! Their quality of work is not good either

I love Prive! Everyone there is always nice, my acrylics come out perfect every time!read more

The only reason this is not a ONE review is the massage chair. I will not be returning. I'm not…read moresure when or why the quality of service took a nose dive but it is sad. I stopped going a few months ago and now I am reminded why. It is in a convenient location with parking. But the price does not match the quality of the service received. Rushed with zero attention to detail. No thanks.

Excellent experience! Had a 60 minute massage and very much enjoyed it! My friend had a facial and…read morewas very pleased with her experience as well. We had a nice, relaxing morning! Would recommend and would go back!

The ambience was very nice and spa like, however the actual service was very basic. I got a massage…read moreI would give it 4.5/10 she didn't do the front of my legs. Throughout the massage she was reading my energy and almost diagnosing me. Somehow or another my breast ended up exposed. The draping was very poor, and she said she had been doing massage for 20years, she also talked a lot about her self. I had booked to celebrate my birthday. I needed another massage after that one, it wasn't worth the money.