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    Salon Lamia

    5.0 (1 review)

    Services - Salon Lamia

    Haircut

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    9 years ago

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    Douglas J Salon

    Douglas J Salon

    4.2(30 reviews)
    4.5 mi
    $$

    I'm very disappointed with my experience regarding a gift card purchased from this salon. Some time…read moreago, I treated my mother and fiancée to hair styling services here before our engagement party, and we had a great experience. Because of that, I also purchased a gift card for future use. Recently, I tried to check the balance online, but the system requires both the gift card number and a phone number. When I purchased the card in-store, I was never asked to provide a phone number, nor did I give one. I called the salon directly, and they confirmed they can see the balance in their system, yet I was told I still cannot redeem it. That is extremely frustrating. If the funds are visible and valid in the system, there should be a reasonable way to access and use them. There is also no expiration date listed on the card. The salon itself does quality work, and I would have gladly given 5 stars based on service alone, but this issue is unacceptable. As a business owner myself, I know how important it is to accommodate customers and resolve situations fairly. I sincerely hope management takes the time to review this matter and make it right.

    I tried to schedule an appointment online. I received a…read morephone call letting me know that 45 minutes was not enough time for my appointment since it is my first time going there. I went back online to schedule an appointment with a different stylist and they texted me to request that I arrive 15 minutes early. I said I would be arriving early and asked what the purpose was for the additional 15 minutes. They said it was a consultation, and I asked them so I will be there an hour for my haircut and we are just going to talk for 15 minutes before hand? This does not make any sense and it is so much work to just get my appointment scheduled and confirmed. I would not recommend dealing with these people.

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    Salon Lamia - hair - Updated May 2026

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