Shampoo bowl water goes from scalding hot to ice cold throughout the entire shampoo. Painful and…read moreunpleasant. Root color was applied by stabbing & jamming the brush into the scalp. A brush stroke method was not used. No matter how many times I mentioned that it hurt she continued stabbing the bristles into my scalp. A painful experience.

Poor cut, it was choppy the owner was rude and…read moreunprofessional took 4 hours for a 3 hour task. Another stylist had to come correct the cut which resulted in much shorter hair.

DONT GET YOUR EYEBROWS DONE BY WAFA‼…read more Wafa is so inconsistent with the quality of her work, but this time is my final straw. She's super rude always has an attitude. I've been going to her for 4 years, I used to get my face waxed because I have PCOS and I have a lot of facial hair and she would always make comments about how I should just go get laser, and it made me super insecure. She would complain about waxing my face when I literally paid her to do her job. And then i decided to wax my own face and just get my eyebrows done by her. Today I went to go get my eyebrows waxed at around 4 PM and I understand that it can get busy but as a service provider, your quality should always remain the same. Charging $25 for an eyebrow wax and messing up somebody's eyebrows is actually insane. I don't recommend you guys go to this place. I'm definitely going to find somebody else. I shouldn't cry after I get my eyebrows done because somebody didn't do their job right. As you can see before the service, my eyebrows were grown out and all they needed was be cleaned up. You can see the thickness and the shape. And after the service, you can see how she made them look uneven. The left eyebrow it's thinner in the front and the right eyebrow arch is completely different. She also made bald spots in my eyebrows. The eyebrows look nothing alike and my face looks unbalanced. I don't recommend this place at all, if I could give zero stars, I would! never coming back and I don't think you guys should go either $25 is absurd for this quality of service.

Not just a place for women like most photos show in the reviews. This is the best barbershop in…read moreMacomb County for the money, quality haircut, time and effort they spend perfecting what you want. It's cash only but reasonably priced compared to other places that give any type of fade, haircut beard trim and more. Usually a busy place so be prepared if you just walk in. 10/10 star rating no matter who cuts your hair but Frank the barber is the best in my opinion. Can't find any other place in the entire county that gives a better medium-high skin fade.

The service was wonderful and the staff are very Pleasant…read more Amanda that worked on my hair was very nice and Knowledgeable.

Everyone here is so friendly and excellent at what they do. I've been here 3 times and each time I…read moream very pleased with the results. At 56 years my hair style can be a challenge but they somehow manage to make me look presentable once I leave. Excellent job with coloring and styling for a hair cut. I have not had any other service other than the hair cut/style and color, I usually only get highlights and lowlights. Ignore the parking signs out front that say only 15 minutes as that is for the next door bar patrons. They are in the parking lot where the CVS is on the corner of Hall road and Hayes. Their prices are typical and reasonable.

I have been going to Judy for about a year now, and she never disappoints, she is very kind,…read morecompassionate and very good at her technique at refreshing and defining the look I want to achieve. I would highly recommend her, and I guarantee you will not be disappointed. And truly the front desk staff are very kind, friendly and it makes it a pleasure to check in and out as well as making an appointment... Bocci Salon & Spa Is one of the cleanest and friendless Salon's I have been in... Thank you to Judy and Staff for makeing my experience a 10+

Tanya is my hair specialist and Amber does my pedicures. I've been going there for three years…read more They are both so amazing! Wonderful care of my hair and always the perfect color. Tanya is genuinely a great hair stylist and person m and I've had my hair both short and long. I have grey hair curly which can be very challenging but she always makes it look so good. Amber's pedicures are perfect. I highly recommend both. Also beautiful and stylish salon with amazing staff!!

After being a customer for almost a decade ( my first appointment was in 2015/2016) I found a new…read moresalon. Bri the stylist the last few years constantly cancelled and rescheduled appointments, leaving me to book at another location/ with other stylist. I'm tempted to post 2-3 years of texts messages of her cancelling and rescheduling not including all of the phone calls made by the receptionist). This wasn't for family it would be for social events, to extend her vacations or if it wasn't to cancel the actual day, it would be to move my appointment up hours earlier the day of or the day before. I'd say 80- 90% of my appointments were rescheduled/ cancelled over the last 2/3 years. Most recently I had to book with another stylist at the other location (see review) who destroyed my extensions. My new stylist confirmed the incorrect placement and the inability to salvage them. When I complained about what had happened I was told to buy new extensions at my next appointment. These still had at least 6 months of use and are very expensive. I refused to let the stylist who then tried to lie about what happened fix my hair and have me pay for it. If she had taken responsibility for her mistake I would have felt comfortable with her fixing it. I insisted for a refund for the cost of only the cut and move up (not the color, she did a good job on the color) and was met with back lash since "they don't do refunds". They threw in my face the fact I was in the hospital and had to last minute canceled (2 hours before my appointment) as I didn't contact them sooner because I was sick and unable to ( they evens called it a no show). All while failing to see how she cancelled/ rescheduled the majority of our appointments the last 2/3 years for social engagements. I had only last minute cancelled once in about 10 years. And we parted ways. The entire situation was handled unprofessionally and inappropriately. Bri had other wise done an excellent job on my hair over the many years I had gone to see her. I'm happy to say my new salon respects my time and my schedule, is consistent and the quality of my extensions is much better. It was for the best.

Amazing. Seriously. One of the best salons this country has. Staff is amazing, goes above and…read morebeyond. These people are artists and incredible at what they do. End of story.

When I moved to Michigan, I didn't know where to start when looking for a stylist…read more I checked reviews, but often the results are disappointing. This salon is located in a little strip center, with a non descript store front. I'm so happy that I found Plumbrook Salon, and Rita. A reminder not to judge a book by its cover. My hair has never looked better! Rita is an amazing stylist. She and her staff are all very professional. I'm a happy customer!

Rita is the best. My mom and I have been going to her for years. Not only that she knows exactly…read morehow to fix your hair but she's very kind and understanding.

I always have a great experience here. I've been visiting this salon for the past five years or so,…read moreafter my hair stylist moved from another Royal Oak salon that closed. After my stylist retired, I started going to Mallory, another fabulous stylist here, and I couldn't be more pleased with my haircuts and the attention to my haircare needs. The salon is clean and attractive, with good spacing between chairs -- which has been important to me during the pandemic. The front desk is also pleasant and efficient, and great about scheduling or rescheduling when I call. Another bonus: The parking at Bianchi's is free and convenient -- which you can't say about many Royal Oak businesses!

Was new to the salon. My appointment was scheduled within the week. Had a nice staff member discuss…read morewhat was working for my hair and what I was envisioning. I love that she listened, and heard me. I received fresh highlights and a flattering haircut. Will be a regular.

First time customer. Walked in had a consultation. Was very impressed with the stylist who went…read moreout of her way to fit me in immediately and proceeded to give me the exact cut I've been looking for. I rate this place 5*. Try them you won't be sorry.

I had my bridal hair and makeup trial with Kaja and I'm honestly still speechless. She made me feel…read moreso beautiful, comfortable, and truly seen. From the moment we started, she listened so carefully to everything I envisioned -- and then somehow made it even better than I imagined. Her talent is unreal, but what made it even more special is her warmth, kindness, and calming presence. It felt like spending time with a friend who just happens to be insanely gifted at what she does. I couldn't have asked for a more perfect experience. Thank you from the bottom of my heart, Kaja -- you are MAGIC!

my first time here sasha did a great job on my hair…read moreshe listened to me and told me she would take care of it and she did I am so happy with the cut!!!!

I had a family emergency and had to leave town and Hope was kind enough to juggle things and get me…read morein before I left .. she worked her moracles and I feel I can handle anything now God Bless You Hope kathy

Amazing salon, friendly and experienced staff, super clean and organized. My wife and I love the…read moresalon and boutique! The desk girls were very helpful when picking up a gift for my wife.

Oh my what a rude experience I encountered yesterday a very mean person by the name of Michelle if…read moreanyone meets this type of unreasonable being at this place which should be about professionalism I would rather not deal with them in any way. I had an appointment that I was running behind on and they let me know that they were going to charge my card whether I got the service or not, I was not a NO SHOW I gave my reasons 4 delay, which were not considered, on this day I had another appointment assisting elderly at a community center in another city, time got away from us but I informed that I would be upholding my appointment, as I spoke she kept cutting me off, was very argumentative she brought up text messages that I hadn't even got about a time change for me to be there earlier, I knew reasonably that I would not have been able to do due 2 prior commitments, that conversation was the worst I do not need to experience AGGRESSION IN ANY WAY from any SOULESS humans... life happens as I explained to this rude girl we can't be in two places at the same time and when unforeseen occurrences occur we have to roll with it either they accommodate the customers or respond in the kind way & offer feasible options to make experiences pleasant at their establishment we are supporting b/c WE DON'T HAVE TO SPEND OUR HARD EARNED MONEY WHERE IT'S NOT APPRECIATED ~ RESPECTED, this rude girl chose not to, I would not suggest for any in that area to support this business just off of this experience alone that uncomfortable exchange was traumatizing for a person who is disabled ~visually impaired, I rate ZERO STARS FROM ME, to add she said that I'm not allowed any get other services in the future based off this MISUNDERSTANDING... ALISHA YOU'RE COOL BUT NOT THESE KINDA PERSONs YOU'RE REPRESENTING I LOVE YOUR NAIL CREATIONS I HATE THAT MINE DIDN'T LAST 4 ONLY 2 DAYS THAT'S WHY I ARRANGED 4 A REDO THANK YOU 4 TRYING TO ACCOMODATE BUT THAT KINDA HARSH TREATMENT STRESSES PAYING CUSTOMERS WE DON'T DESERVE IT, I HOPE THEY TRAIN YOUR STAFF ON ETIQUETTE ~ COURTESY, YOU FAILED THIS TIME!