Have been coming here for years. Very accommodating, courteous and have the best productsread more

Is your little girl dog a, diva? Or do you have a boy dog who is a, divo. Whichever one you have,…read moreyou need to take them shopping at, Lola & Penelope's. Everything they dream of having will be here at L&P. Lola & Penelope's has an excellent selection of quality dog foods and treats. They also have a fun variety of toys that squeak and don't squeak. You can also find those toys that can't be destroyed by the chewers. If your dog likes to dress up (mine does), you'll find coats, sweaters and even little booties to make them the envy of other dogs. The staff is all dog lovers, so you know the customer service is going to be good. They'll assist you in finding what ever you need and will make over your dog as much as you do. Oh, every year they have a Halloween party for the dogs in their back parking lot and it is super fun. I hope to see you at next year's party.

We are beyond happy with our experience today. I move to STL a few months ago and have struggled to…read morefind a good fit. Levvie just needed his "face feet and fanny" today and shape up for the rest of the winter. He looks great. He was getting a lot of love, too. Wasn't sure they wanted to let him go home

I like this place with my dog. We have been going here for several years. At the moment Lucy runs…read morethis place. Clean, friendly, excellent work results.

No one is ever available to answer the phone, return a phone call, or answer the door. I have tried…read moreover a dozen times over many weeks. I question whether they are even still a business despite new hrs being posted on the door.

My dog always looks handsome when he comes out of his appointment, and I can tell the owner treats…read moreher clients like they're her own pets.

The best in town my Kane love to come there for grooming. The Staff is the best a the shop is…read morealways clean.

My 7 lb shorkie dog had an appointment at 10 AM. by 345 I had not heard anything. So I reached out…read moreand was informed that they hadn't gotten to her yet *disclaimer* my pup was very matted so I knew it would be a while/an extra charge to groom her. THAT'S fine!! As long as she is properly groomed. They call me back in an hour, tell me they could not remove all of the matting, she'd have to be taken to a vet & be sedated for it all to be removed. She'll be ready by 5. Ummmmm ok. I was annoyed because the owner bragged about all these credentials she had and how she's been in business for so long but couldn't handle matting. But whatever. They also tell me they would only charge me for what hair they could get off of her. my sister arrived to pick up my dog, and was informed that they indeed were able to remove all of her hair but did not bathe her at all. The owner then informed my sister that they had been working on her all day. Which is a lie, because when I called at 3:45 the owner told me they hadn't gotten to her yet! My sister said the owner then tried to clean it up and say "well we've been going back-and-forth with her all day." so which is it, were are you going back-and-forth with her all day or did you not get to her until 345???? Furthermore, if you have been working on her all day, by the end of the day she should be all finished and ready for a bath, right? I paid $70 for her to only get cut and they barely cut her nails. I feel like after they cut her, why couldn't she get a bath? She's 6 lbs and hairless now, her bath and blow dry should have not taken that long. My 7 lb shorkie dog had an appointment at 10 AM. by 345 I had not heard anything. So I reached out and was informed that they hadn't gotten to her yet *disclaimer* my pup was very matted so I knew it would be a while/an extra charge to groom her. THAT'S fine!! As long as she is properly groomed. They call me back in an hour, tell me they could not remove all of the matting, she'd have to be taken to a vet & be sedated for it all to be removed. She'll be ready by 5. Ummmmm ok. I was annoyed because the owner bragged about all these credentials she had and how she's been in business for so long but couldn't handle matting. But whatever. They also tell me they would only charge me for what hair they could get off of her. my sister arrived to pick up my dog, and was informed that they indeed were able to remove all of her hair but did not bathe her at all. The owner then informed my sister that they had been working on her all day. Which is a lie, because when I called at 3:45 the owner told me they hadn't gotten to her yet! My sister said the owner then tried to clean it up and say "well we've been going back-and-forth with her all day." so which is it, were are you going back-and-forth with her all day or did you not get to her until 345???? Furthermore, if you have been working on her all day, by the end of the day she should be all finished and ready for a bath, right? I paid $70 for her to only get cut and they barely cut her nails. I feel like after they cut her, why couldn't she get a bath? She's 6 lbs and hairless now, her bath and blow dry should have not taken that long.

This place is a hidden gem. I've driven past this place numerous times and even did a general…read moresearch online for self- service dog washes. I typically try to stick with what I'm used to, but I'm so glad I ventured off and gave this place a try. Staff was friendly, and if it's your first time coming in, they give you a run-down on how everything works. They provide everything that you need (shampoo, conditioner, soap scrub brush, drying towel, slicker brushes, deshedding comb, finishing spray, aprons and high velocity dryers). I was able to bathe my fur baby Milo, and got him looking like he is fresh from the groomers. Staff will come and disinfect the tubs and drying stations and put clean items out for the next customer.For $21, this is definitely a deal. I am definitely coming back to use the self-service wash!

Fun and convenient Bright and welcoming…read more The sound of dogs arguing The place is busy for a reason

I literally love coming in here!!! I truly find enjoyment in spoiling my pup and they have allll…read morethe goods. Special toys, bones, delicious treats, beds, harness/leash, and the list goes on. My little Marlo loves coming here. Also, your puppy gets a free birthday treat! Such a nice touch.

This location has always been my go to as it's close to my house. Staff are always so helpful. The…read morestore is Very well organized and the quality of products they sell are top notch. I love that they make fresh snacks for your fur babies in house. They have self-wash stations and offer intimate grooming services to help your fur baby remain calm. I've been disappointed the last few visits as they don't ever have the dog food that I use (Nutrisource Lamb and Rice). I always have to drive out of my way to another location or store. They still get 5 stars, but please,please,please put the Nutrisource Lamb and Rice back on the shelves!

This is a friendly, locally owned pet store. We use their grooming services and they treat our dog…read moreso well.

They did a rough job on my Uncle's dogs, and weren't friendly when I picked them up. I wouldn't…read morerecommend this place.

I've been buying pet stuff more online lately but when I need something immediately, I usually come…read morehere. Also, my dog likes that he could pick out his own treat because they're right at his level. That can be good or bad because he can't read prices... The employees are usually helpful and there's always something new plus there's always something on sale!

Needed to grab some pumpkin or an equivalent for my fur baby as his stomach was upset. They…read morerearranged the store so it was hard to find what i needed. Staff was no where to be found to ask a question. I did find what i needed, and checked out. The young man at the register was polite.

The workers are so nice here!! Always welcome me in and make good conversation while checking out…read more I personally love the Royal Canin dachshund dry food as they carry it in bulk. I also pick up the dachshund wet loaf food, it is pricey, but my dog loves it and looks forward to breakfast and dinner. For my cat, I get the purina one chicken dry food. He also loves the beef and liver purina one wet food - he eats the whole can! I tend to always pick up some 'destroyer' toys for my dog and they have all kinds to choose from. Same with the cat toy selection. Lastly, I always grab a pack of the Himalayan cheese bones. Marlo goes crazy for them!

Not sure why this PetSmart has such low reviews. This location is huge with ample parking and the…read moreplace is overall very clean. You just need to know your way around the store and follow the signage. I did have a little difficulty finding an exact cat wet food supplement, and with a little bit of course walking around, I noticed that it was not organized with the brand but had a specific section itself with other wet foods. Checking out was super quick and easy too.