BAD - My friend boarded her extremely healthy 12 year old dog here and it died overnight. The…read morecompany gave no explanation and the vet found tons of bites and scratches on the dog. Avoid-- they need to be looked into!

I've been going there for over 13 years. Everyone treats dogs great and they work around my…read moreschedule.

Grateful Pets has a great partnership with Stray Rescue, and generously grooms foster and shelter…read moredogs! My foster dog recently was groomed at Grateful Pets, and I was so appreciative of their professional and kind service. My foster is a husky mix who had experienced neglect and had lots of matting, and had likely never been groomed. The Grateful Pets staff really put me at ease and communicated throughout the process so I knew what to expect. They were so patient and loving with him, and really treated him like one of their own pets. I would recommend Grateful Pets to anyone looking for caring groomers!

Two times we've called to schedule an appointment and been told we could get our pets hair cut…read more Today this happened again and we were told first they didn't have time and then when we talked to the owner he changed his story to we don't cut that type of hair. Beyond the inconvenience he was INCREDIBLY rude. I will never bring a pet here again to be talked to like that.

Best price of anywhere, but the service is still the very best. I mean it. And we always tip…read morebecause they do such a good job. Now I see why this building has successfully been here for decades. Edit: I read the review from 3 days ago from an "unhappy customer" well I just want to say my cat gets shaved Everytime too, and they say they can't trim his fur halfway. I believe them, I mean they could do that, but for the price a shave is reasonable. The owner does have enough customers and demand (most affordable place around) that she DOES get to dictate which customers she will take and how she will take them/what services she can reasonably offer for said price. If you want your incredibly shaggy and huge dog to get trimmed up the way you want you'll have to find somewhere else, and it'll be $200 minimum, plus tip. So yeah, for the money I do what Ms Anderson says and we all leave happy. Especially my cat. Whoever said the customer is always right was dead wrong. And these "shaming reviews" where "I left in tears" make me sick. Nost people leave happy and they won't leave a review because they are happy to get along with their lives. When people are unhappy they are much more likely to review, meaning reviews are always skewed negative. Ignore the fussy customers and try this place out. It really is the best bang for your buck. The owner really can say no to customers - she literally has a line out the door every morning I drop my cat off Second edit : man so many people here want these fancy haircuts. It's an affordable grooming service not a luxury spa. People just want an arm and a leg for the price of a finger. Jeez. It's $75 bucks. Most places charge over $100, and often well over. Off topic but I'm also tired of seeing all these foo foo haircuts people want. Maybe cuz I'm a guy I like my pets to be animals and not a supermodel. I don't own a pet for the way it looks I own a pet for companionship. I got my cat shaved so he doesn't shed so much. Maybe men are just functional and women are more concerned with looks. Some call it internalized misogyny but it seems they are treating their pets like models and not animals.

Just left Miss Anderson's grooming. VERY DISSATISFIED and here is why........a month ago when I…read morepicked my dog up just as they were closing, I noticed he had the wrong collar on. Come to find out it was the wrong Wheaton terrier! They had sent my dog home with some one else who they had to call and come back with my dog! If I had not caught that right away, I would have had to wrong dog over night and my dog with strangers overnight bc they were closing. I called to talk with the owner (BETH) the next day, she apologized and said he could get a free spa treatment next time. I was under the impression that meant a free grooming. Dropped him off today expecting them to make right the huge mistake last time. WRONG......I was stilled charged $86 today and come to find out "spa package" is $10. When I got home I called to discuss my dissatisfaction. Beth cut me off mid sentence and I was told my dog was not harmed, they had no AC in their shop today and it was 90 degrees there and I should feel free to take my business else. My response, "oh you bet your ass I will" and then she hung up on me! I don't know who uses this poorly run Business but not only did they make a huge mistake and basically did nothing to compensate but they are extremely rude! Bye bye Miss Anderson

I took my puppy there for a puppy grooming. This is the first time I've had a dog that needed to be…read moregroomed so I wasn't sure what to expect. They were really busy but were able to talk to me and give me all of the answers to the questions I had. The girls at the front desk where very friendly and smiling and everyone there really seemed to love their job! We will keep going back!

Since moving to STL we no longer had extended family nearby to watch our shmoo when we go away…read more Between work, elderly parents, kids away @ college & a now senior dog that doesn't do well in airport type situations = find someone you trust to care for your precious like you would. We tried one other that seemed ok but you know when sometimes something just feels off? So I asked & our vet recommended Silver Maple instead...best thing ever. My first glimpse of how genuinely they care for our dogs was how nicely he goes in (tail is still down but he readily goes in after being greeted like Norm from Cheers). One time he got sick just before our Xmas vacation. He had only been on his meds for 2days before I had to drop him off but they have their system down to a science. It's simple but it's one they are clear on so there are no mistakes. Pam even called me to tell me she found throw up in his crate but wondered if giving him his meds with food would be less caustic & help him feel better...thoughtful & considerate problem solver & diplomatically explained! During that same boarding we were snowed in on the mountains in CO & couldn't get back on time. Not only did Pam accommodate but she also made sure he had enough of his meds. She genuinely loves animals & will go to bat for them. Communication & planning is key. If you'll be traveling over the holidays, book early. Always pack extra food & Rx in case it gets dropped or don't pack enough food. They took a Chewy delivery of food bc I stupidly didn't count out the correct numbers of cans. Cost-wise, we have found it to be very much worthwhile bc we absolutely know he's in good hands. To Pam, Mallory, Amanda, Lindsey & all the others I've not had the pleasure of meeting, you make Silver Maple a success & I thank you for taking such loving care of our Dexter.

I can't say enough good things about this groomer! My baby dog is blind, and she was so patient,…read moregentle, and caring with him the entire time. It's not easy finding someone who truly understands how to handle special-needs pups, but she treated him like her own. He came out looking (and smelling!) amazing, and most importantly, completely calm and happy. I'm so grateful to have found someone I can trust with my little one. Highly recommend!

Our pooch had her first ever therapeutic grooming today. She is normally a nervous wreck during…read moregrooming and we are used to paying for a full grooming but only getting a partial because they said she was too anxious. Not this time. She came out happy and completely trimmed. Even her nails were clipped! Suzy is amazing!

Wonderful group of groomers. Reasonable prices, but most importantly they treat your pet well and…read morealways follow your grooming cut instructions to the letter. They are caring and you don't have to wait long for an appointment. So glad I found this grooming salon. Pat Jones for Haylei and Sriracha

I strongly advise pet parents especially those with young puppies to take their dogs elsewhere…read more My 4-month-old puppy went to Clip Joint, and my experience was awful. Every single time I brought him here, he was terrified to walk through the doors and clearly uncomfortable around the staff. After his appointments, he kept developing yeast infections in his ears because they failed to dry him properly a problem that completely stopped once I switched groomers. The final straw was when they refused to groom him again unless I put him on tranquilizers. When I asked if he had aggressively bitten anyone, they admitted he had not. He was simply a typical puppy: curious and mouthy while teething. Suggesting heavy sedation for normal puppy behavior is absurd. I took him to a new groomer afterward and gave them a heads-up about Clip Joint's claims. When I picked him up, the new groomer said he was absolute sweetie curious, loving, and never even attempted to bite anyone. Clip Joint does not know how to handle or groom puppies with patience and care. Our dogs deserve so much better than being turned away or mishandled during such a critical stage of their lives. Save yourself the stress and find a groomer who actually understands dogs.

I can't even begin to express how grateful we are for the staff at Brentwood! They are so…read moreprofessional and caring to our sweet puppies. A big thank you to Kathy! She truly has a heart and compassion for animals. Her positivity and love is radiant every time she welcomes Lana and Rudy in for daycare. I appreciate her more than she knows for making me feel so comfortable. Socializing our dogs at The Watering Bowl was the greatest thing we could have ever done. Lana was a bit timid at first but has stepped out of her shell completely and now loves playing with other dogs. Our Rudy is a social butterfly with the mentality that all dogs love to be chased. We have seen a significant difference now when we take a trip to PetsMart or a walk around other dogs. We couldn't have been more pleased to see the staff work with our dogs and their very different personalities! Keep up the great work, Hanely!

They love my dogs Andy Dogs love this place…read more Have done stay and train and boarding and grooming

We needed a groomer after our regular one was out following a surgery, and they were great. We have…read morea Pomeranian Shih Tzu mix that we get groomer regularly. We get her cut short/shaved because she is a happier dog with short hair. They got us in quickly, treated Rosie well, groomed her as we asked, and were very nice. If our regular groomer is unavailable in the future, we will definitely use the doggie day spa again.

It was clear our dogs felt immediately comfortable! They were greeted with love and pets and that…read moremade me so happy! The whole team there was so great and friendly! Our dogs really needed a grooming and they came out looking great