People there were super friendly and easily to communicate with…read more When I came in for my wax appointment and the lady (so sorry that I'm so bad with names) was so nice. She applied the wax on me and try to strip off. She paused to make sure I'm ok before she continued. I appreciate. Then let me know when I can come back for another appointment. It makes me feel welcome and very comfortable going there that I know I'll be taken care well by them Thank you!!!

Always excellent! I have been going there for years. Rachele is the best! I highly recommend Maxim.read more

Not a good experience. I am in my 70's and an artist so I came in my work clothes. I won't want to…read morego into the specifics that were unpleasant but basically I felt marginalized.

My brows look absolutely fabulous, there is no question about that…read more However, if anyone is Covid cautious, they may be uncomfortable at Brow Diva. Although the sign in the lobby states that everyone is welcome- masked or not, vaccinated or not.... I was asked to remove my mask and told to open my eyes and notice that no one else was wearing a mask.

I came here randomly years ago Since then I have been bouncing around looking for the same…read morequality, i am not going to find it. They do not rush through the cut, there is real skill and profession. I love my hair when i leave this place

This review is for Ms Avy only. Not familar with the other stylists…read more I had just taken a weave out, and am completely natural and she helped to restore my hair to a shiny, soft, healthy and manageable head of hair! I left the salon with flowy silky hair that moved in the wind, and thats a challege for us naturalistas. Ms. Avy uses the Mizani hair care line, which is a top of the shelf kind of product. I am very particular about my hair and am specific about certain tools and product used on my mane. She didnt mind my questions or my hesitations with her methods. I giot my hair treated, trimmed and flat ironed. She is resonably priced, so I will definately come back while here in Rochester.

Well I visited the Dream Salon yesterday for my monthly toe nail cutting. And they hired a…read morereplacement for Kathy, she retired. The new girl is Tai. I was impressed with Tai. She's a veteran of the business and does a nice job. And as always, Hannah and Farris were there. Always nice to see them. If you're looking for a new place for having your nail work done, call them. :)

Just visited for the first time. I was given a woman named Linda for a pedicure. She never spoke a…read moreword to me. Not one word. She continued to talk to the male worker sitting next to her in Vietnamese I had my pedicure on Saturday and today my polish is chipping. There was many nail salons to chose from. Do better !

Browsroc is a great waxing location with friendly estheticians, easy scheduling, and A PARKING LOT…read more I book online a few weeks in advance and always find the time I want. The one time my waxer had to cancel because of illness, another staff member squeezed me in the same day between other appointments. Highly recommend!

Easy to book an appointment online my brows looked amazing after first visit. If you need an…read moreappointment quickly this is the place to go.

Courtney is a great stylist and very accommodating. The salon is very conveniently located in a…read moresmall strip mall on E.Ridge Rd.

So after reading the mixed reviews I was a bit nervous to come here, but I'm glad I did. When…read morewalking in you think it's going to be a nice little salon. Its huge! And definitely caught me by surprise. My husband got me a gift certificate for here so it was my first time. Jodie was the women who took care of me. And what a great experience it was. She was so pleasant and friendly. She did a great job on my highlights and cut. I'm very happy with the way that my hair turned out. Another thing that I found to be very pleasant was it was the owners birthday, and they bought them a cake, and shared with everyone. I thought that was such a nice gesture. The decor is very warm and welcoming. It overall was a great experience and I'll definitely be back to see Jodie!!

Wow Lori is so accommodating and helps cater to your specific wants. She has a wonderful demeanor,…read moreand is incredibly patient with more challenging customers. Thank you Lori and we are looking forward to seeing your for Leila's next hair appointment! The salon is tucked in a corner of a plaza but has a warm welcoming vibe.

I brought my 12 yr old here for a much needed cut, and especially given his vague instructions of…read morehow he wanted it done, they did a great job. He was fit in quite last minute so I appreciated that. Prices for services seemed quite reasonable, and I saw some nice work on other patrons. I will definitely return next haircut time. Tucked away in a little strip plaza near lowes, it might be overlooked, but it's really quite large inside the salon!

-DISHONEST - RUDE - UNPROFESSIONAL-…read more I only give one star reviews when the business fails to treat me like a human being. If you are polite, even if your product sucks, I'll give you at least 2 stars. As you can tell from my reviews and my rating distribution (https://www.yelp.com/user_details?userid=v1P1mFlnPjVTJredlhJuwg) - I *almost* never report negative experiences. I much prefer to use this forum to sing the praises of local businesses in hopes it helps them thrive. However, there are sometimes rare and extreme circumstances that make me break away from that mentality to use this venue as a warning to others (like being served raw chicken in a restaurant that won't make it right, or being blindsided by inexplicable personal attacks from a business manager, such as the case here.) Weeks back, I scheduled an appointment at SoHo Salon for my hair and nails for my pre-bachelorette party beauty treatment. Yesterday, two hours before my appointment, the technician (Tina) called and had to cancel; her vacation had run long. I was disappointed but understood. Things happen. She asked to reschedule. We rescheduled for this morning at 9:00, before the salon even opened. I moved around several other appointments and went on with my life. The last thing she said to me was "see you in the morning, thank you so much for your flexibility." This morning she did not show up, nor did she answer her cell phone. No one answered the Salon phone. I was disappointed, but not angry yet ; maybe she had an accident? Maybe she overslept; people make mistakes. I left a message on the salon voice mail, saying she missed our appointment and to please have a manager call me back. No one called me back. I continued calling throughout the day, at least 4-5 times, but did not leave additional messages. I wanted to talk to a manager because I knew a good, professional manager would have: (a) Acknowledged me. Because I am a human being who now had wasted hours of my time. (b) Apologized, because that's what professionals do when mistakes are made. The apology would them open the door for me to give them another try. (c) And most importantly, and the reason I kept calling back, a good, professional manager would have bent over backwards to fit me in for an appointment today, before my trip. No calls returned. On my call #4 or 5, someone did answer. The manager came on and was absolutely disgusting. I was very caught off guard. I had not been rude and I had no idea why he was so angry at me (unless they were screening their calls, and were frustrated I hadn't gone away yet?) ~ Manager Chaz said that she rented a booth from him and the missed appointment had nothing to do with him. To which I replied, "Sir, in all due respect, it does affect you. I hired her under your business name. When I go online and write about having a wonderful or terrible experience, that is on your business-" He hung up on me. Moments later, the owner called me. Told me that my appointment was in the calendar for next Wednesday, not today. To consider it cancelled. They didn't want my business. And HE hung up on me. I was even more confused. How did I misunderstand the words "See you tomorrow?" or the other words, "We will get it done before your trip on Thursday, so sorry I messed with your schedule."? Better still, how come the manager and owner were so angry at ME? I had done nothing but try to give them my business. And even if I screwed up in a way I don't see, how do they think it is okay to treat a fellow human being like that? I checked my email, and there was one from her, sent yesterday, confirming my appointment for this morning at 9am. I forwarded it to the manager... Still, no apology. So either the owner lied to me, or the woman who missed our appointment changed the schedule to cover her a** and lied to the owner. Either way, I had an appointment made weeks ago canceled and rescheduled, then a no-show, then no calls returned, then rudeness and hung up on, then called back to be hung up on again. These people are absolutely nuts. I am new in town and have been bouncing around trying to find a stylist I like; they just lost out on years of potential business. I am not upset Tina rescheduled. I am only a little annoyed she overslept and missed the appointment. But I am livid at the way I was treated in the fallout. In this situation, the manager took no responsibility at all and put the blame on his employee that he claims no longer works there. But despite the mistake of his worker, she is not the person who elevated this rectifiable situation with unprofessional and personal attacks - that was him. Yes, his employee didn't show up and then lied about it, but it is his responsibility as the manager to make the situation better for his clients. Instead, he made it much, much worse. Please, for the love of humanity, take your business elsewhere.

Really beautiful salon conveniently located at the 4 corners in Pittsford Village with great…read moreservice. Great deals on cut, color and keratin treatments. Chas Inzinna is a color expert and will NOT disappoint. I've been going to Chas for years and I always get compliments on my hair color. Allyn Dasta is also at Soho, and she offers permanent makeup including lips (full color and liner) and brows. Allyn is really great at what she does If you're considering permanent makeup, check out her website at http://www.beautifulpermanentmakeup.org Really great find it Pittsford, so definitely visit Soho!