PLEASE REPOST!!
Salon Galleria in Azle, TX | 601 W Main St, Azle, TX......DON'T WASTE YOUR TIME!!!!!
High Maintenance, Great paying customer! This company will never have!!!!
On Thursday the 26 of July 2012, I made an appointment with Julie (supposedly a professional
hair dresser) at this facility for Tuesday the 31, 2012 at 5:00. In our conversation I asked her for a
consultation before I got my perm to know if my hair was in good enough condition not to burn and
handle a perm. Well, she said that she would do that prior to the perm.
The perm would be $125.00 and go up from there. That was not an issue.
I was working Tuesday 31, 2012 five days after I made the appointment. I received a call from
Julie stating she had an emergency and had to go out of town this evening and had to cancel my
appointment, but she would be calling me back to make sure I got the message.
WELL she certainly did call me back and explained she LIED to me she did not have an emergency
out of town....she was cancelling my appointment because she felt uncomfortable about me asking
for a consultation?!? On the condition of my hair. She informed me I would NEVER have a good
perm because I would never be happy with any of them.....mind you this person JULIE has never met
me, only apparently LIED to me on two separate occasions. The first when setting my appointment
and the second when she called to cancel!! She tried to make me feel like it was my fault she felt
incompetent about following through with my consultation and or perm!! Trying to blame Clients for
your incompetence Bullshit!!! If she were a professional she would never treat a client like she did me,
I am a professional, and She needs to act like one. Very ashamed of Julie and this establishment for
employing her!! I wonder how many other customers she has covered her inabilities with. It's to bad
people like her are out there in the business blaming their inabilities on their clients or like me non
clients.
She said she doesn't like to lie.....well apparently she is very good at it!!
If this is how a company treats their clients!!! I have never been so insulted in my life. She would have
had no problem giving me a perm if she had not had to give me a consultation or telling lies to me!!! No
telling how my hair would have turned out!! She lost a lot of money by acting like she did!!!
PLEASE REPOST!!!! read more