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    Salon Centric

    5.0 (1 review)
    Open • 8:00 am - 7:00 pm

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    11 months ago

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    Skin Rejuvenation Clinic

    Skin Rejuvenation Clinic

    4.3(49 reviews)
    1.0 mi
    •$$

    When walking into the clinic I got cozy and comforting vibes. I love the Audrey Hepburn quote…read morebehind the desk! After check-in in I was immediately offered a beverage, which offered very welcoming vibes. The clinic is beautiful and clean. Karisa called me from the waiting area to the procedure room. Karisa is such a delight. She took before pictures and asked a few questions before nurse Lindsey came in. Lindsey blew me away. First of all, she has incredible eye contact, says funny things, and is very educated on anatomy (she speaks intelligently it makes me feel secure, and develops great trust quickly). Lindsey took the time to listen to my concerns and educated me on the process, and when performing the procedure she had such a calm presence and demeanor and made for a more relaxing situation. Lindey helped with lip filler, cheek filler, and Botox. You could tell that patience and comfort are one of Lindsey's top priorities along with precision. I'm so happy my lips didn't bruise! My results thus far are amazing but still healing. The front office staff Dawn and Nick were a pleasure to interact with too. Nick did a great job with offering me a program I could sign up for and help same money at my next visits.

    The people who work here are very nice! That's the positive. I have been happy with the Botox…read moreinjections, but none of the other procedures I've received over the years have been worth the cost. I do not have unrealistic expectations, but I think it's time to spend my money somewhere else. Also, there are no longer any MDs on the active roster. The two founders no longer work there and the two MD's I loved, Dr. Ann and Dr. Allison, are no longer there. The place has changed over the years and, in my opinion, not for the better.

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    Skin Rejuvenation Clinic
    Skin Rejuvenation Clinic
    Skin Rejuvenation Clinic

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    SEPHORA

    SEPHORA

    3.1(27 reviews)
    1.0 mi
    •$$

    I'm a secret beauty buff. I don't wear a lot of makeup, and eyeliner scares me, but my goodness do…read moreI love to treat my skin right. I'm trying to be nicer to my hair, too. Sephora may be best known for its amazing selection of makeup and fragrance, but lately, they've really been killing it on the skin and hair treats. Sephora used to be the kind of place that has some ultra-luxe items that are definitely in the "treat" category, but they've been adding more and more brands that are a bit more budget-friendly while still offering great results. I scored myself a big bottle of Moroccan Oil (treat) and a couple of items from the new-to-me TheInkeyList brand. This brand uses ingredients that you definitely won't see in your typical drugstore brands but keeps the prices lower. Bonus: they go on great and work well. Absolutely stop by and look at their serums. Helpful staff and a clean and well-organized store make this location one of my favorites. (This location always keeps their testing stations well-stocked with applicators, tissues, alcohol, and makeup remover, too.)

    The lighting at this Sephora location is unlike any other I've ever set foot in across the Twin…read moreCities or the United States in general. It's so dark and dreary that it's quite impossible to compare colors and undertones properly. I generally avoid it for this reason, as the dim lighting is a hindrance enough that I can't discern swatch differences despite holding the palette of colors on the back of my hand up to any brighter source of light possible. A lot of people like to vary their makeup looks, and I enjoy appreciating their creative personal expressions of beauty. I prefer only to subtly enhance my natural looks, so I'm specifically seeking only most natural color possible. I take my time comparing products in being very deliberate in anything I do. With beauty products, I test new bestsellers in every beauty product type against my current kit once annually. I do the same with digital apps and programs twice a year. As I'm starting to become more active as a model again now, I'm fleshing out my kit again for the first time since pre-quarantine. One of my last products to find is a longwearing liquid lip product, which I narrowed down to two products across six colors to test in the store. Southdale was on my route, so I stopped in and was able to narrow the six down to three. With the lighting at the Southdale Sephora making the comparison of subtle swatch differences entirely unreliable, I asked to use my allowed three samples to be used for the three lip colors I'd narrowed down to from the palette of rosewood, tea rose, and nudes still swatched on the back of my hand. The Sephora teammate was visibly unwilling though verbally stating otherwise - before suggesting that I use the lip swatch applicator sticks to sample the three lip colors and bring outside to sample. Let me get this straight: You're actively suggesting that a customer swatch a lip stain product on three open-ended sticks to walk outside with. Questions: 1. The lip product is so known for its staining power that it comes with a warning, and you knew it had staining qualities as it was part of our conversation. I'm wearing white. Are you covering the cost of cleaning should a customer get bumped and get the staining product on their clothes on their way out? 2. The walk from the storefront to the parking lot is 5-10 minutes long. Long-wearing liquid lip products are known to be fast-drying, and the movement of walking plus the time between applications dry each one that much further, thus affecting test application, appearance, and wear. How did this factor into the logic of suggesting applicator sticks? 3. Testing immediately outside with no makeup removal product in hand to wipe clean between tests, the residue of each last color would of course affect the next. How is this conducive of proper sampling procedure? 4. Part of the intention of this sampling was to test the longwearing claim of the product and see how each of the three compare against each other. How does swatching one right after the other in a parking lot allow for practical wear testing? This is not the first time Sephora has been awkward about sampling. I've witnessed plenty of representatives assisting guests and being very passively aggressive about the practice, and that's across the nation. That said, this experience of mine was paired by far the most ridiculous reasoning I've received or witnessed yet. Sephora, if you don't want to offer samples, it's simple: Don't offer samples. If Sephora locations actively make customers feel unwelcome for asking for samples that the Sephora brand so proudly claims is a part of the brand experience, expect customers to have a major problem with this consistent incongruence in brand identity and the disconcerting treatment that has me looking elsewhere for ongoing subscription purchases for all products that become part of my kit as my response in voting with my dollar. That's bad business for Sephora considering that the brand carries over 50% of the products in my kit in stores and over 80% when ordering online.

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    Ulta Beauty

    Ulta Beauty

    3.4(21 reviews)
    1.9 mi
    •$$

    I visited Ulta for the first time today specifically to purchase a perfume that is only sold there…read moreand to find a vanilla-based body oil to layer with other fragrances. Unfortunately, my experience left a very negative impression. While browsing, I mistakenly tried a small amount of a body oil on my skin without realizing it was not a tester. I immediately understood my mistake when Julia informed me. However, instead of simply correcting me, she made the situation feel unnecessarily public and embarrassing. In front of other customers, she emphasized that it was not a tester and that the product now had to be removed. After I apologized and explained that I genuinely didn't know, she continued bringing it up while walking me to the body oil section. The interaction became even more uncomfortable at checkout. I mentioned that another employee, whom I believe was named Braylen, had helped me locate the perfume I originally came in for and had already brought it to the register. Julia then abruptly grabbed the bottle of oil I had mistakenly opened and placed it behind her in a manner that made me feel as though I was being treated like a potential thief rather than a paying customer. To top it off, after the entire interaction, she asked if I wanted to sign up for Ulta's rewards program. That felt incredibly tone-deaf considering how unwelcome and judged I had already been made to feel. Overall, the experience felt condescending and, at times, dismissive in a way that left me feeling uncomfortable and singled out. It gave me the impression of bias, which was disappointing for my first visit. First impressions matter, and unfortunately this did not make me feel respected or valued as a customer. Little Miss Julia might be a closeted racist!

    What happened with the good customer service ? No wonder…read morewhy the world of business is going with robots instead of humans . You walked into a place and the associates find more important their personal conversations instead of acknowledging who walks thru the door . People are no longer happy to see you walking in . It is like we as customers are an annoyance to them . I drove far to this location for one item and it took a long time for someone to even know that I was there . I guess next time I will I'll visit the online sites since I know what I want a save me the hustle of being ignored . By the way , there were only 3 customers in the store and not one other associates. Been a customer since 1994 so sad

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    Ulta Beauty
    Ulta Beauty
    Ulta Beauty

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    Salon Centric - cosmetics - Updated September 2026

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