The Good: Dr. Reid (and her assistant, Margaret ) is exceptional. Listened to my concerns and…read morealways on time. The Bad: Eden Prairie front desk women are NEVER happy. In fact, they never greet you with a smile, or a kind word, and almost always seem *bothered by whatever interaction they have to have with patients. Scheduling a follow up appointment for a minor surgery felt like a surgery in and of itself, and painful. The woman with the blonde and fading pink bob, was so unkind and had a major attitude when 'helping' me schedule my surgery. For this reason I will avoid the Eden Prairie location at all costs. I left feeling awful. The anticipation of my upcoming surgery, wasn't made any less unpleasant by the lack of empathy or compassion from the front desk staff. Which is sad, considering it is a first and last point of contact at the clinic. Incredibly disappointing, especially when the doctor and her assistant are so awesome. I will definitely pass this information along to them next time I'm in.

$500 for an initial 15 minute consultation. No exam, just talked for 15 minutes and given a common…read moreprescription for hyperhidrosis that was requested before the visit. Called the business office after receiving the bill and they didn't seem to care. 99204 CPT billed to insurance - not even close to justified...

I have been struggling with ongoing persistent hormonal acne and had become frustrated with the…read moreongoing dead ends I had reached with all types of doctors to try to get it under control. Until I started seeing Faye! Seeing Faye was the most progress I had ever reached on my skin clearing journey. Faye created a treatment plan for our sessions building on our work each appointment. Faye provided wonderful holistic advice that really made the difference in my progress - diet/ nutrition, skin products, etc. Faye took the time to teach me about the products I should use for my type of skin and review the products that I was currently using - which was super helpful because before I was absolutely clueless. I really appreciated Faye's holistic approach to skincare. She is a wealth of knowledge when it comes to skincare and I would recommend her to anyone in need of an aesthetician.

I recently bought a 6 treatment package of the Guinot micro-current facelift with Faye and after 3…read moresessions I'm already seeing positive results. Faye takes the time to explain what she's doing as she does it. I look forward to seeing her smiling face every week! =)

Cassie was great during our online consultation. All…read moreproducts she recommended worked great. I am planning on meeting Cassie in person in July while visiting my daughter in Minneapolis. My daughter recommended Cassie to me and to my oldest daughter who lives in NY. Both of us became customers of SKIN MPLS. I believe I have my skin routine set for many years to come.

They will charge you for the full cost of the service (which was $85.00) if you're unable to make…read morethe appointment/don't cancel within 24 hours. I did see this on the agreement when booking, but the fact that I had to go to work unexpectedly and they "already waived the fee" for me two years ago made this entire situation infuriating. EDIT: The response to this review only supports my original conclusion toward this company with phrases like "you threatened to leave a bad review" and "if you didn't get your way" which is exactly why I attached screenshots. I will gladly let them keep my $85 if it encourages potential clients to take their business elsewhere. It is also inaccurate that their policy is industry standard, as I've worked at a salon and am currently a happy patron at several others.

I've now had 5 appointments with Dr Amon, and I want to express what a great, caring physician he…read moreis. Working with him are his aides that are very kind and professional. I recommend him hands down!

Horrible customer service. Would not recommend unless you don't want any results and spend thanks…read morethousands on money that they don't even perform on you, yet they say They are board certified dermatologists, and make there medical assistants do everything..? Wow, not even RNS. That is unexceptional

Today I had my second appointment with Christy and it was amazing again. I had the 90 minute facial…read moreand eyebrow wax and left there feeling super relaxed and my skin was glowing. The first appointment I had a month or so ago was an arm wax lip chin brow and bikini- the quarantine clean up! She was attentive and thorough and I didn't have any bumps or redness after. I felt comfortable with Christy right away. Also, I felt COVID safe with her mask and shield and other precautions. I highly recommend Escape Skincare. I drive over 20 miles so that should be a testament on how great the service is!

Christy is personal, knowledgeable and professional. I've been seeing her for all my skincare needs…read morefor 8 years. Her facials will leave your skin glowing and feeling like new. My eyebrows always look great and I always get compliments on them. I would highly recommend Escape Skincare to all my friends and family.

I'm so so happy a Miniso opened so close to me - a little dangerous if I'm being honest! I loved…read morecoming to see what this store has and was pleasantly surprised by the big wall of clearance items and the selection of beauty, household, and stationary items. Of course, there is a whole section blind boxes and they are so cute! I'm waiting for some to come back in stock and I'll definitely be back :) fyi they do charge for bags which is what knocked off a star for me. The blind boxes can get bulky so if there's not much of an option of going bag-less sometimes.

Super fun store. So many Hello Kitty items!! And lots of other characters I haven't seen before…read more They have everything - stationary stickers stuffed animals candy soda noodles nail clippers mirrors brushes - everything is adorable. A word to management: teach employees customer service. There were two people behind the counter, one helping a customer and another one just standing there. I waited for like 5 minutes and she didn't offer to help me. Two other people walked up and she suddenly offers to help the people when I was standing there the whole time. I get that it's a generational thing and customer service is dead but for pete sake, wake up and help people.

I had the most lovely massage this afternoon at Tula Spa. My husband gifted me with the Work From…read moreHome Massage which really focuses on your upper body-neck, back & arms. I carry so much tension in my neck and I left so relaxed! I love the Tula location. The inside is decorated so cute and the room you get a massage in has a light projected on the ceiling that looks like stars and waves of water. It is street parking but I was able to find a parking spot easily without having to parallel park. I highly recommend booking yourself a spa there.

I recently got a lash lift and tint here and it was truly the best I have ever gotten. Shortly…read moreafter getting the lift/tint I went backpacking for five days in the Andes and Amazon. I dealt with rain, humidity, sun, sweat...and my lashes looked (and STILL look) exactly how they did when I first got them done. Truly truly truly incredible magic happening here. I will absolutely be back!!!

I just have to rave about my experience with Cindy Ravn. She is an esthetician at Salon Concepts in…read moreEP. She is AMAZING . Not only is she extremely educated (in so many areas around our health and well being) she is soooo good at what she does! She has really helped me improve my skin. She always goes the extra mile. Whenever I leave, I feel like my treatment included something extra and I've learned a thing or two about skin, diet, or anything else in life! If you are looking for an esthetician, give her a try. You won't be sorry!

I have been doing the HydraFacial for about 4 months now and my face has not looked or felt better!…read more I have dry skin normally and my skin has been revitalized. I get many compliments. In fact, today, a co-worker said I was almost "glowing". I also love that people think I'm in my early 30s and I am 40! I know that the HydraFacial has made a HUGE difference. Thank you Cindy!!!!!

5 stars for Jackie. Seriously the best massage. She is strong, listens to what you want and makes…read morethe entire time worth while 2.5 stars for the male who massaged me the first time. Jackie you redeemed this chain!!

After posting my review of Massage Retreat and Spa Eden Prairie on multiple sites as requested in…read morethe "Rate Us" email request I received from the company, I did receive another call the following day from the Assistant Manager. I didn't write this review to receive any more compensation. I wrote it to inform people. It's a good thing I wasn't about to get married or have another special occasion I was preparing for this weekend. I wrote this for the girl who does. Although I really appreciate the full refund, the "special offer" of another facial and massage for $69.99 was ridiculous and boarder line offensive. I wouldn't even consider returning for services if it was free. One more perfect example of the continued effort to up sell, even when attempting to resolve a complaint.

I received a gift card for this venue, and I must say, if you appreciate luxury and pampering, this…read moreis the place for you. As soon as we entered, we were greeted warmly and offered a delightful scented hand towel. A staff member gave us a brief tour and guided us to our personalized lockers, which had our names on them--such a charming touch. Inside the lockers were our slippers and robes--sizes taken at the time of booking--and a piece of chocolate, which was a lovely surprise! Next, we moved to the waiting area to fill out our forms, which was softly lit and featured a fireplace, along with a snack bar and refreshments. While we waited, a staff member brought us heated pads for our necks and shoulders that carried a refreshing scent. He also checked to see if we needed anything like tea or sparkling water, which felt wonderful. Finally, we went in for our massages; we both opted for the deep tissue therapy. My massage therapist, Ashley, was fantastic--very friendly and attentive. She asked questions about my problem areas and got right to work. I can confidently say it was the best massage I've ever had, and I highly recommend it. I've already arranged to return for my birthday; everything was exceptional--10

I had a fantastic massage at Woodhouse spa. From check in, I was taken to the locker room to change…read morethen the waiting room. This was great to relax, have a drink and snack before my massage. My masseuse was extremely professional. I left feeling looser and more relaxed. I hope to visit again!