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Honolulu, HI

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Salon Capello

4.8 (117 reviews)
PriceyHair Salons
Closed • 9:00 am - 7:00 pm

By appointment only

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Response time

10 minutes

Response rate

25%

Services - Salon Capello

Applying hair extensions

Color only

Salon Capello Photos

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Recommended Reviews - Salon Capello

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Reviews With Photos

Before/After

Don't waste your time or money. I went to Amy for a "full" head of highlights, spent over 4 hours in the salon, spent $413 for the service, tipped her $75, and came out looking BARELY any different (see comparison photos below). As soon as I got home and realized what my hair looked like, I asked Amy if she would re-tone my hair and add a few more foils since it didn't look brighter or like my inspiration picture. I texted back and forth with her for FOUR DAYS basically begging for her to fix it and she just kept telling me to try and wash it a few times as the darker toner may come out. (In my opinion, I should never have to do that to get the results I want and should leave the salon looking the way I asked.) Long story short, she said she could re-tone it but would charge me MORE to get a few more foils on top of the $488 I already spent with her. Needless to say, I will not be going back, and now I have to find another salon to fix this.

After hair color
A C.

I've been going to Jessica off and on for 4-5 years for haircuts, trims and coloring. Recently, I went to see Jessica because my hair needed reviving for my upcoming wedding photos. We went over some colors and she helped me to get from my ashy hair color (I got from a different salon) to a warm, reddish, sandy tone. I also asked if I could get my side burn hairs cut/styled like the Korean actresses (lol) At the photo shoot I got so many compliments on my hair color, it complimented my skin tone & the photos came out really nice!! Thank you Jessica! She is always patient with all of my questions and also gave me a short tutorial on how to style my recent haircut by her! She truly is skilled in what she does, she listens, and always goes over everything that is being done to my hair. Go see Jessica if you haven't already!

Hair cut by Jody!
Pililani E.

I feel so pretty!! Thank you Jody for going above and beyond to get the haircut I was visualizing! Im obsessed, look at how wispy and feathry my ends are!

Before
Kayla P.

I will continue to see Jessica as long as I possibly can. So grateful for her talent, her eye, her expertise. I am 110% happy every time I leave and I always learn more about my hair and my preferences- she takes the time to really get you to your hair goals and I couldn't imagine a better artist for me. Thank you Jessica!! Bonus: she's a genuine person, radiant inside and out.

Before
Kai R.

Jessica was great! I appreciated that before and at the beginning of my appointment, she asked for pictures of my current & ideal hair, and asked lots of questions to make sure she really understood what I wanted. My hair can be difficult to work with and I felt like she really listened to some challenges I've had with other approaches in the past. She was also honest about what was possible in our first session. I came for a color correction, having gotten foil highlights a few months ago that were lighter and warmer than I wanted. Jessica helped me get back to something closer to my natural color with subtle dimension, using multiple shades of dye and toner to get it just right. I'm in love with the result! Also very pleased with the trim, I asked to maintain length while refreshing my layers and it looks great. Jessica was very lovely and easy to talk to, yet also very comfortable to sit in silence with when that felt right. It's always scary coming to a new hairstylist, but she made me feel listened to and comfortable which is so important. Definitely recommend Jessica and Salon Capello if you are on the island!

After

Ruined, over-bleached fried hair by JESSICA DO NOT get your hair done by Jessica. She ruined my hair. She over bleached it and fried my hair. She stated that my hair was "acceptable," didn't offer any solutions, and stopped responding to text messages. The owner refused to talk to me as well. Overall very unprofessional. Save your hair, your money, your time, and happiness and do not get your hair done here. Trust me there are so many better and reputable salons and stylists on island who do a better job and will own up and take accountability if mistakes are made. Her photos are a sham. She fooled me into thinking my hair was fine because she did a salon style blow out. Two days later when it was wash day, I could barely brush my hair due to the damage and had to schedule a hair cut appointment to cut off the mess she made. There is still a lot of damage left and will have to get another haircut in a few months. It took me two years to grow my hair out so I am completely devastated. I am posting the SIX HUNDRED dollar mess she made, and photos after my haircut. I wish I had seen an honest review before scheduling my appointment.

BEFORE haircut (FYI:  Bowie in the background)
Paul C.

It's pretty much a tradition where I have my hair cut just before Chinese New Year so I went to Salon Capello earlier today for my appointment w/ Jody Chan (same last name but NOT related). He spent about an hour cutting my hair and because I've been going to him for many, many years now, if I don't make any requests Jody just cuts away. Jody himself is also a food guru so many times we talk about new places or where there are good things to buy. He also hails from Hong Kong (just like both of my parents) so not only does he knows good Chinese food, he's married to Sanae (originally from Chiba, Japan), who also works at Salon Capello, he's also very knowledgeable in Japanese food. The next thing I know my hour is pretty much up and I look in the mirror with great satisfaction to my haircut. There are times when I "deviate" from the normal haircut and Jody listens carefully to what I would like in accomplishing my request(s). He offers FULL parking validation so that is a plus. I just found out Salon Capello is just a few doors down from Ah-Lang Restaurant, where I have read some very interesting reviews. Perhaps I shall give that place a try now I know where exactly it is. Overall, a great and enjoyable time at Salon Capello. Credit cards accepted here.

Brunette with blonde balayage

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7 years ago

Jessica is amazing at her job! A wonderful stylist & I recommend her if you're looking to add some color to your hair :)

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8 years ago

Always a wonderful experience here! I've been coming to this salon for years, and i couldn't imagine ever going anywhere else!!

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6 years ago

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Page 2 of 3

Ask the Community - Salon Capello

What is the price for root touch up?

Is there a stylist at this salon comfortable doing perms? I'm looking to end up somewhere between spiral and beach wave..

Jody cuts my hair and has done a perm for me before.

Is Sanae still working there?

Yes!

How much is it to get a shadow root or similar treatment done (to help natural dark hair blend into blonde?

I think it depends on the hair stylist. If you know one call and ask. It's worth the call!

Does Jessica still work there?

Yes! Jessica Ho is still at Salon Capello.

Who would be the best for short hair bob cuts?

Jessica did mine! I went from waist length to above my shoulders. Couldn't be happier with how it turned out!

What's the price for a simple trim (female long hair)?

Stylists range from about $65-$85 depending on who you book with. For your specific services you can message the owner Jessica directly through Yelp and she will reply quickly!

In need of a good layered haircut, any recommendation?thanks!

I go to Jody - He's really great! I get a blunt cut - so opposite of what you get. But he takes a lot of care to get a perfect edge to my blunt cut so it is very clean and modern looking.

Is there parking nearby?

They fully validate your parking if you park inside of Imperial Plaza’s garage. Have the staff validate your ticket before leaving.… 

What is the average cost for men cut?

With tip included within $45-$50 range.

View All 15 Questions

Review Highlights - Salon Capello

“I reached out to Jessica through Yelp yesterday, hoping they could take me in for a last-minute haircut today.”

Mentioned in 48 reviews

Read more highlights

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I really enjoyed my time here :) I kind of got lost looking for it LOL but when you arrive at the…read moreplace that says Annex you just go outside and follow the arrows because my sense of direction is ... not the best...I was originally looking to do a perm here a long time ago and that's how I heard about this salon, but decided on a head spa to treat myself to look nice for my birthday weekend lol. I got paired with Leslie and she was amazing and did an extremely relaxing treatment which started off with examining your scalp with some kind of tv looking thing. Kinda fascinating seeing my scalp under the hair. The scalp massage was SO relaxing one of the best ones I've had and I did a scalp treatment in Korea. In Korea they sent me to some kind of massage room, but the one that they give you here with their hands was just as effective and dare I say even better. Leslie also styled my hair very nicely and recommended what products to use as well as care tips based on your scalp/hair type. She is very talented. I highly recommend! I would come back again! :)

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