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    Salon At Union Square E

    5.0 (1 review)

    By appointment only

    Services - Salon At Union Square E

    Haircut

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    11 years ago

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    Envy Salon - Dianne Aquiningoc  3602044953 #hairgoals

    Envy Salon

    4.5(44 reviews)
    27.4 mi
    $$

    I got my hair trimmed recently. It was my first (and now last) time at Envy. I mostly chose this…read moreplace due to the convenience of scheduling an appointment online, but the reviews were also promising. The lady who trimmed my hair did a decent job and was nice. My review, however, is for an atrocious experience I had with the owner, Brandi Wilson. My sister's first time at Envy didn't go as well as mine. Someone there attempted a balayage that... Well, let's just say she's had to spend hundreds of dollars correcting at other salons. Unsure of how the refund process works, she took me with her to speak with the manager about it. Ms. Wilson was with a client when we walked in. Awkwardly, my sister had to explain her situation while Ms. Wilson washed another lady's hair. She barely looked at us and acted like we were an annoying distraction from her work. Nevertheless, my sister kindly explained that the stylist didn't use the freehand painting technique that one uses for a proper balayage. Instead, she used foils from root to tip, all over, which resulted in chunky highlights that didn't naturally blend in. It was not a balayage in any way, shape, or form. (Picture attached.) Ms. Wilson saw that picture and didn't see anything wrong with it. She responded, first, with a lecture on what balayage is in an effort to discredit us - with misinformation, no less. She said balayage "isn't necessarily a technique" - no, it is a technique. That's literally what it is, what makes it special in the first place - the unique application. The more she talked about it, the more ignorant and patronizing she came across. She told us we have to talk to the stylist and that she could give us the stylist's number. All well and good. But then she left us standing there and continued picking apart my sister's complaint. She kept saying unhelpful, inflammatory things like, "Well if you'd talked to [the stylist] first maybe she would've fixed your hair for free." I don't know if she was in a bad mood or what, but she wanted to argue. Understandably I was irritated by this, but I stayed calm. I said we didn't want the original stylist to fix my sister's hair. Ms. Wilson acted like she had been personally attacked. She raised her voice and became visibly angry, demanding, "What do you want me to do?" I tried to say we just wanted the stylist's number but she kept talking over me. It made us very uncomfortable, so I had to tell her to chill. She seriously needed to calm down; there was no need for her to get defensive and escalate the situation. Instead, she lost it. She started yelling. She told us to leave before she called the police. She shouted, and I quote, "Exit my fricken business!" I was beyond done and going to leave, but we still needed the stylist's number for a refund. So I asked her, calmly, "Could you please give us [the stylist's] contact information?" I thought it was a reasonable request. Still enraged, she snapped, "You know what? Find it online." (We have this exchange on video, by the way.) Admittedly I did call her a name right before I left, but it was my only act of aggression in the whole mess and, frankly, she deserved it after the way she treated us. I will be doing what Ms. Wilson said and staying out of her "fricken" business for good. I'm telling everyone I know to avoid Envy as well. There are better salons in the area that are professional, friendly, and highly skilled - Tease and Ross Michaels comes to mind. Ms. Wilson needs to work on basic customer service skills because this does not bode well for any business. As the owner you represent your entire salon, your staff - even if they are independent contractors. You need to treat customers with care and respect. Don't be condescending. Don't make excuses. A little empathy goes a long way. Doing a little research on balayage wouldn't hurt, either.

    Dorthy is such a sweet person! She's amazing at what she does! When I get my hair done with her it…read morefeels like Ive known her for years! The salon looks and feels amazing.

    Photos
    Envy Salon - Our beautiful space!

    Our beautiful space!

    Envy Salon - Dianne Aq  envy salon  3602044953  Painted hair !

    Dianne Aq envy salon 3602044953 Painted hair !

    Envy Salon - Dianne Aquiningoc  3602044953 Love deep roots !!!:)))

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    Dianne Aquiningoc 3602044953 Love deep roots !!!:)))

    2nd Street Design Studio

    2nd Street Design Studio

    3.8(42 reviews)
    9.3 mi
    $$

    I had my hair cut by Gabby. I have no other information on her because the manager refused to…read moreprovide it upon request. I told Gabby not to cut my hair too short. I wanted a layer pixie style but I have a severe cow lick in the back of my hair and the length should be able to cover it. She asked if I wanted my bangs cut and I said no. Pictures are worth 1000 words. I'll show a picture of what I wanted and the remaining are my hair after I got home and washed all the goop out of my hair. I spoke with the manager giving her a chance to make things right. She was rude and told me I got the cut I asked for and offered me a free cut to not write any more reviews. Not a refund or an apology. I declined the free cut as who would want another one when I finally have hair to cut? Did I get the cut I asked for? And, isn't she required to provide the stylists license and full name? She refused/

    A friend recommended this salon. She got a very nice haircut. I called to make appointment and they…read moreinsisted I give them my credit card number which would be charged in full if I cancelled or missed the appointment in 72 hours. When I arrived I had to wait 20 minutes. Then the stylist filled out a questionnaire on her ipad which took another 15 minutes. She applied color and sent me over to be washed by another person while she cut someone else's hair. I was then told to move to another chair and wait. In the meantime the woman next to me was offered water. I was not offered anything. I walked into the reception area to grab a magazine while I continued to wait. Finally after the mess from the other haircut was swept up the stylist cut my hair. It looked ok. I was shocked that the price was $198 before tip! I think if this salon is going to charge high end prices for a haircut (trim) my hair is already short and foils they need to improve their customer attentiveness skills.

    Photos
    2nd Street Design Studio - Got screwed with a coupon they wouldn't honor after I was done

    Got screwed with a coupon they wouldn't honor after I was done

    2nd Street Design Studio - Top of new cut

    Top of new cut

    2nd Street Design Studio - Wedding photo even after some rainfall

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    Wedding photo even after some rainfall

    Hair Alchemy by Ashleigh

    Hair Alchemy by Ashleigh

    5.0(1 review)
    22.0 mi

    Always slays my hair every time I go up to Washington for my yearly trip! Can't wait to see what…read moreyou do next!!!

    From the owner: Welcome to *Hair Alchemy* – where magic happens, and your hair dreams come true!…read more At *Hair Alchemy*, we specialize in color and hair extensions. Our mission is to provide you with exceptional hair transformations while cutting down your time in the chair significantly so you can have more free time for what matters most. If you're passionate about blonding services, our skilled team of color wizards will work their magic to create the perfect shade that complements your style and personality. Whether you're after a sun-kissed look or a bold platinum statement, we've got you covered! And for those who adore extensions, prepare to be amazed! We have mastered the art of extensions, offering a range of options to give you the length, volume, and texture you've always desired. Get ready to flaunt that stunning hair and turn heads wherever you go. At *Hair Alchemy*, we believe in delivering exceptional results without compromising on style and sass. Our friendly and talented team is here to ensure you feel welcomed, pampered, and confident with every visit. So, if you're looking for a salon that specializes in color and extensions, where you can enjoy a top-notch hair experience and embrace your unique beauty, *Hair Alchemy* is the place to be Book your appointment now, and let our magical transformations leave you spellbound!

    Photos
    Hair Alchemy by Ashleigh
    Hair Alchemy by Ashleigh
    Hair Alchemy by Ashleigh

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    Salon At Union Square E - hair - Updated May 2026

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