Appointment same day. Staff were all very nice. Went in for a basic trim of straight hair so…read morenothing fancy therefore I cannot comment on color or other services. Lisa was very kind and did a fine job on my hair.

I walked in with a mass of long, curly, frizzy hair and asked if anyone could cut my hair. Yes, I…read morewas told and scheduled an appointment with Lisa. OMGosh! She was amazing! I walked out with a cut that was when styles looked pretty close to a picture I had shown her. I am so very pleased and thankful!! Great place! Wonderful people! Friendly and very customer service oriented. Liz's and Lisa are keepers!!

I got my hair trimmed recently. It was my first (and now last) time at Envy. I mostly chose this…read moreplace due to the convenience of scheduling an appointment online, but the reviews were also promising. The lady who trimmed my hair did a decent job and was nice. My review, however, is for an atrocious experience I had with the owner, Brandi Wilson. My sister's first time at Envy didn't go as well as mine. Someone there attempted a balayage that... Well, let's just say she's had to spend hundreds of dollars correcting at other salons. Unsure of how the refund process works, she took me with her to speak with the manager about it. Ms. Wilson was with a client when we walked in. Awkwardly, my sister had to explain her situation while Ms. Wilson washed another lady's hair. She barely looked at us and acted like we were an annoying distraction from her work. Nevertheless, my sister kindly explained that the stylist didn't use the freehand painting technique that one uses for a proper balayage. Instead, she used foils from root to tip, all over, which resulted in chunky highlights that didn't naturally blend in. It was not a balayage in any way, shape, or form. (Picture attached.) Ms. Wilson saw that picture and didn't see anything wrong with it. She responded, first, with a lecture on what balayage is in an effort to discredit us - with misinformation, no less. She said balayage "isn't necessarily a technique" - no, it is a technique. That's literally what it is, what makes it special in the first place - the unique application. The more she talked about it, the more ignorant and patronizing she came across. She told us we have to talk to the stylist and that she could give us the stylist's number. All well and good. But then she left us standing there and continued picking apart my sister's complaint. She kept saying unhelpful, inflammatory things like, "Well if you'd talked to [the stylist] first maybe she would've fixed your hair for free." I don't know if she was in a bad mood or what, but she wanted to argue. Understandably I was irritated by this, but I stayed calm. I said we didn't want the original stylist to fix my sister's hair. Ms. Wilson acted like she had been personally attacked. She raised her voice and became visibly angry, demanding, "What do you want me to do?" I tried to say we just wanted the stylist's number but she kept talking over me. It made us very uncomfortable, so I had to tell her to chill. She seriously needed to calm down; there was no need for her to get defensive and escalate the situation. Instead, she lost it. She started yelling. She told us to leave before she called the police. She shouted, and I quote, "Exit my fricken business!" I was beyond done and going to leave, but we still needed the stylist's number for a refund. So I asked her, calmly, "Could you please give us [the stylist's] contact information?" I thought it was a reasonable request. Still enraged, she snapped, "You know what? Find it online." (We have this exchange on video, by the way.) Admittedly I did call her a name right before I left, but it was my only act of aggression in the whole mess and, frankly, she deserved it after the way she treated us. I will be doing what Ms. Wilson said and staying out of her "fricken" business for good. I'm telling everyone I know to avoid Envy as well. There are better salons in the area that are professional, friendly, and highly skilled - Tease and Ross Michaels comes to mind. Ms. Wilson needs to work on basic customer service skills because this does not bode well for any business. As the owner you represent your entire salon, your staff - even if they are independent contractors. You need to treat customers with care and respect. Don't be condescending. Don't make excuses. A little empathy goes a long way. Doing a little research on balayage wouldn't hurt, either.

Dorthy is such a sweet person! She's amazing at what she does! When I get my hair done with her it…read morefeels like Ive known her for years! The salon looks and feels amazing.

I had my hair cut by Gabby. I have no other information on her because the manager refused to…read moreprovide it upon request. I told Gabby not to cut my hair too short. I wanted a layer pixie style but I have a severe cow lick in the back of my hair and the length should be able to cover it. She asked if I wanted my bangs cut and I said no. Pictures are worth 1000 words. I'll show a picture of what I wanted and the remaining are my hair after I got home and washed all the goop out of my hair. I spoke with the manager giving her a chance to make things right. She was rude and told me I got the cut I asked for and offered me a free cut to not write any more reviews. Not a refund or an apology. I declined the free cut as who would want another one when I finally have hair to cut? Did I get the cut I asked for? And, isn't she required to provide the stylists license and full name? She refused/

A friend recommended this salon. She got a very nice haircut. I called to make appointment and they…read moreinsisted I give them my credit card number which would be charged in full if I cancelled or missed the appointment in 72 hours. When I arrived I had to wait 20 minutes. Then the stylist filled out a questionnaire on her ipad which took another 15 minutes. She applied color and sent me over to be washed by another person while she cut someone else's hair. I was then told to move to another chair and wait. In the meantime the woman next to me was offered water. I was not offered anything. I walked into the reception area to grab a magazine while I continued to wait. Finally after the mess from the other haircut was swept up the stylist cut my hair. It looked ok. I was shocked that the price was $198 before tip! I think if this salon is going to charge high end prices for a haircut (trim) my hair is already short and foils they need to improve their customer attentiveness skills.

Gina is AMAZING! She makes you feel so comfortable and welcome the second you walk into her salon…read more(which is absolutely gorgeous). Gina did my eye lashes for my wedding and they turned out so beautiful and natural looking and the 2 hour application process went by quickly. Gina also did my hair for our rehearsal and my bridesmaids hair for our wedding. I have pretty fine, long hair (and a lot of it) and Gina advised me on what she thought would work best with my hair type so it wouldn't fall out throughout the day. The end result was a bohemian side braid that was totally Pinterest worthy. My bridesmaids all had different updos and I asked Gina to make them more flowy and romantic rather than tight and traditional. Once again, Gina came through and my girls hair looked AMAZING. She was able to choose styles that worked for them and complimented their overall style and face. My girls said that they had never felt so pretty before. Gina is extremely professional and is a pro at what she does. I would highly recommend her, over and over again.

I asked for a different hair cut and Gina listened to my ideas, evaluated my hair, and adapted my…read morethoughts into exactly the look I wanted. What a terrific haircut. Exactly what I have wanted for years. Thank you Gina!!!

Always slays my hair every time I go up to Washington for my yearly trip! Can't wait to see what…read moreyou do next!!!

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I look forward to my appointment at 2nd Street Salon each month. The decor is inviting, the…read moreambiance is is fun and the people that work there are great! I truly recommend this hair salon. 2nd Street has been a perfect fit for me for 30+ years.

I always book with Tony, he always brings that level of professionalism with the razor. Easy to be…read morewith, relaxing and as always, a great cut.

Tony was great with my 6YO. Simple comb over trim with a fade. My Son even got a lollipop and hot…read morewheels toy. Thanks Tony!

My husband has a rather prominent port wine birthmark on the side of his head. So when I sent him…read morein I made sure they knew not to shave his head. Normally I cut his hair because of this. He came home with the sides of his head shaved and his birth mark very visible. Was too upset to even rate the cut but this is, in my experience, another salon that listens to you then does exactly as they please. Will not go back.

Jose is a Sassoon trained hair stylist. He is very talented and a good communicator. I highly…read morerecommend him.

I stopped in to see Kellie for a bang trim before heading out on vacation and she was absolutely…read morewonderful! I love how my bangs turned out and I'll definitely be coming back to her for a full haircut when the time comes. She's incredibly warm, welcoming and easy to talk to. If you haven't had the chance to book with her yet, I highly recommend it!

Lacey did a partial foil and cut about 7 inches off my hair today. She did a fabulous job!!! I…read morewalked out with a flawless bob that I absolutely love!!! She was incredibly professional and I already scheduled my next appointment. Belfair FINALLY has a place that knows how to cut and color hair, don't walk, RUN to get your appointment here!!!