Just moved to Buffalo this week, and it looks like I've found my new waxing salon!! Therese was so…read morewarm in welcoming me via phone and got me scheduled in for a same-day appt. High vibes and a goddess-like experience with amazing Kiki

Great place and reasonable prices the owner was pleasant and made me feel welcomed from the get…read morego!

This location provides has great estheticians who provide speedy service!…read more I made a last minute appointment that they easily accommodated, arrived 15 minutes early for my appointment and my awesome tech, Maria, took me right back. I like to talk a little bit while getting services like nails, hair, waxing, because it makes it feel less awkward. Maria engaged in conversation but didn't make me feel like I had to keep the chatter going. She is probably one of my favorite techs I've ever had. She made a service, which can be painful and awkward, basically painfree. She's great at what she does and highly recommend her!

I got a brazilian wax yesterday and the waxer was very nice and she seemed worried because I was in…read morea lot of pain (I bled a little as well after certain strips) and told me that we could stop at any time. There were a few hairs on the top that wouldn't pull and I told her it was okay and that we could just stop. When I got home, I noticed so much hair in other areas, I have at least 20% of my hair still left over and honestly I'm pretty upset that I even paid for this service because I've had brazilian waxes in the past and I've ALWAYS left with no hair leftover. I have NEVER cried after a wax appointment from disappointment until last night, I only got this wax because I'm going on vacation for my birthday in literally the next 24 hours and I knew I was gonna get in the pool at my hotel but had I known I would be leaving like this, I would've just shaved and saved my money. Again, she was a very nice girl but it looks like i'm ready for a 3-4 weeks touch-up and not like i just got a FRESH wax. I can't even come by to get a touch-up because I have work all day today and then I have to get my nails done after. Is there any way I can get a refund or at least a partial refund?

Alexis is THE BEST! She is so professional and kind. She is very thorough and does a fantastic job!…read moreNo hair gets left behind :) very clean and her wax studio is decorated so cute always! 10/10 recommend!

I've been going to Alexis for a while now, and I can't recommend this salon enough. The atmosphere…read moreis so welcoming, and I always feel comfortable during my appointments. The waxing is done with such care and precision--the results are always smooth and last longer than I've experienced elsewhere. It's clear that she really knows what she's doing. If you're looking for a place where you can trust the quality and feel at ease, this is it. Definitely worth a visit

Sunita threaded my eyebrows this morning ! Wonderful job! I…read morealready have my next monthly appointment set up, as she recommended monthly visits for me. On time , fairly quick, easy access from their parking lot. I highly recommend the salon!

Sunita is easy to work with, she does beautiful work! I like that she understands what I am…read morerequesting, no language barrier.

What an incredible experience! I had my eyebrows shaped, and waxed, as well as my lip line and…read moreLeeann and Clarissa did an outstanding job! Very professional and artistic. Beautiful facility!

Checked out brow queen and it did not disappoint! The lobby felt super clean and they provided a…read moreton of snacks and drinks while waiting. Sam was my waxer and did an awesome job making sure I was going to get exactly what I wanted out of my service. I haven't had my brows waxed in years and she made me feel super comfortable. The environment felt so clean and new I was shocked they've been there for a few years! Can't wait to check them out again!

Special, one of a kind place, excellent service, immaculately clean. Crista found all the best…read morecolors for my makeup. Highly recommended!

I started coming here for waxes and recently began getting facials here as well. I see Allison, but…read morefriends of mine see Christa and Emily and from what I hear, they're all very good. They're doing a great job with COVID protocols. You wait outside or in your car until called to come in, so that you're the only one in the main area during check in and check out. You have your temp taken and asked to sanitize your hands (or wash at the sink) before getting started. It's too soon to really report on overall changes to my skin's conditions, but my facial was thorough and relaxing, and my skin was positively glowing when I left. I don't say that lightly. Allison made a lot of great recommendations, and I picked up a hydrating serum there based on her recommendations. It's a calm, relaxing atmosphere and I feel comfortable and confident there. I'm a client for life!

I have been going to Preeti's Orangic Spa for facials for close to 10 years now. Preeti does a…read morewonderful job. It's so relaxing and comfortable. I love going after work. Sometimes I feel I nod off, that's how relaxed I get. She makes suggestions as to what facials to get and pays attention to your skin. She usually runs specials each month, so you can try different facials. Your skin will feel like silk when done. I can't say enough about Preeti's Organic Spa.

This is my favorite place to go to get a facial!! Preeti takes her time, she really addresses any…read moreissues that she notices in my skin and focuses on making sure thar I am getting the right one. She is also one of the nicest people I know. She really cares about her clients and her spa is always clean and comfortable. Ps, My favorite one to get is the aryuvedic facial.

so happy to have appointments with Lindsey when I am in town …read more Lindsey is professional while making you feel comfortable and totally all in with listening . The space is clean , welcoming and they are fabulous with communication . thank you Lindsey and Anna Elizabeth Esthetics.

Anna was welcoming and professional. She was on time for our appointment - no waiting. She was…read moreknowledgeable and provided my service with care. Great place for confidently giving as a gift card for someone you love. Thank you, Anna!

Visited for first time today for their bogo hydro facial. Esthetician Jen was fantastic. Never had…read moreone before and she walked me through every step. Very knowledgeable. Building and decor was also very nice. Would recommend to other people. They had a whole bunch of other services too (massage, sauna etc)

If you're a first time client or even a regular client returning after a long time beware. First, I…read morewould like to say as an eyebrow artist the senior esthetician is great, she does a good job and is very personable so this review doesn't reflect the actual service but the spa. I have been going to The W Spa whenever I am in town since it was originally called The Waxing Studio, so we'll over 10 years. I am currently home and needed a waxing service so I booked my appointment. When I called to make my appointment, never once was I informed that I was being booked with a senior esthetician. Being booked with the senior esthetician means there is a price difference for brows, which should be communicated to the customer. Had I known I would've asked for someone else due to the price difference ($35 vs $28). I booked an eyebrow and a Brazilian which I've been having done for awhile. Brazilian is normally everything but for some reason they only do the front and charge you an extra $15 for the back, which is ridiculous for 4 strips of wax. Also, I've been having a Brazilian for well over 10 years and this is the first place I've been to that charges you for the back which is actually supposed to be part of a Brazilian wax. So I'm in the middle of my wax and she stopped the Brazilian after only doing the front area, when I inquired about the back she's like "oh that's an Australian". In my head I'm like wtf is an Australian but whatever I finished the wax (no mention of the price difference). After my appointment I googled what an Australian wax is and lone behold it doesn't exist. If you see the photo I included, a Brazilian is front and back. This "Australian" is a bs excuse for them to charge you extra money. Now mind you I have been living in California for four years...my esthetician charges $55 for a Brazilian, which includes front and back as it should and then $30 for a new brow and $25 for a touch up. When I went to check out, I expressed my displeasure and the person at the front desk didn't do anything in an attempt to make it right. So not only was I charged $35 for an eyebrow, I was also charged an extra $15 for an Australian. So what normally would be an $80 appointment suddenly turned into a $113 appointment. OH and the kicker is they're still using talc powder (aka baby powder) for the Brazilian/Bikini/Australian waxes despite the fact that it's known to cause cervical cancer. This is also something in the years I've been waxed that I have never had an esthetician do. They really need to look at how they do their waxing process because using talc powder is outdated. So if you've made it this far great, hopefully this makes you question if you want a service from them. I certainly won't be going back, they over charge and there is no customer service experience. There was nothing about this experience that made me want to come back or recommend them to a person I know. Shame too because they used to be a great place to go.

Great business filled with many thoughtful touches. Got a massage and cupping from Jackie and have…read moreto say it was one of my best massages ever. Two days later and my shoulders still feel two inches lower. Jackie checked in frequently to gauge my comfort level but didn't talk nonstop. She did a lot to make sure I was comfortable.

Fantastic experience EVERY time and compliments to the whole staff! Five stars to Mary Kate! She…read moreis very talented and thoughtful. I look forward to every appointment. Sue G.