Wow! What a terrible experience! We recently moved to the area, and this salon is very close. We were having our first party at our new house expecting over 50 guests. The party started at 3 pm, so I made an appointment at 11 am appointment on the Saturday morning which would give me time to get a wash/blow-dry, pick up a few items at the bakery, and get home to cook. I arrived at 10:50am and was told that the "stylist" was running about 15 minutes late. I was okay. The receptionist sat a desk...not a front counter...a desk eating snacks and starring into space. After 35 minutes, I had to say something. The "stylist" came up to say that she was sorry, but it would be another 10 minutes. I mentioned that I had an 11:00 appointment. She said that she had taken a "walk-in" before I arrived that was taking longer than expected. I waited another 10 minutes when I decided to leave. It was 11:58 when I got into the car. I had to go home to wash my own hair and get dressed while my husband ran the errands. It was a rough afternoon! Salon 59...thanks for wasting all my time! This is no way to run a business. Why make an appointment when a walk-in can just walk-in and take your appointment!!! Don't let it happen to you...find a real salon! read more