-1000/5 stars. TLDR: I booked my appointment over the phone and stupidly gave them my card (which…read morethey require). I had to cancel last minute due to work, the salon took all the money they could get out of me and threw THEIR OWN policy out the window. Warning- they call it a "fee", it's not just a "fee". Also I guess this place can just charge you whatever once they have your card information. I'm sorry but if I'm unable to make my appointment under no circumstance do I feel like it's fair to pay 100% of the service- nor did anyone declare what they meant by "a fee" over the phone or in the auto-text that came. I called Chesapeake Salon on the day of my hair appointment, I can't help when something last minute comes up at my job- and I realize and fully accept that I was going to pay a fee for messing up the schedule/wasting a salon expert's time. I will happily pay a fee, but 100% of it? They used zero (0) product on me- spent no time on me- and I'm expected to pay $200 for nothing! + { It goes against their website's own policy.} I would have totally been okay with paying half- maaaybe a little more. But I'm absolutely angry about this "fee". This is not fair and I was under the impression that I would not be paying full price. Heck, when I called- they had to ask "what were you getting done?" Completely unprofessional to not know what a client wants and to arbitrarily assign a price. A price that was never agreed upon might I add. ** Also also, nowhere was it overtly stated that I'd have to pay 100% of the service otherwise I'd have told my office that "no- I can't stay behind and help out today". If you go looking for the policy on their website you'll finally see what they mean by "fees" and it's sneaky how they fail to mention it + they fraudulently charged me- and that even by THEIR OWN policy! But more on that in a second... Over the phone while making the appointment they use vague language like "you'll have to pay a fee" like, I personally expect a fee to resemble 70-100 bucks. I should have noticed the red flags. They didn't tell me once that I'd be paying for a full service and not just a "fee" upon cancellation and these things shouldn't be used synonymously it's just misleading. A service they profit 100% from with 0 loss of product, 0 effort of their own. And yeah- argue all you want that I'm a time slot wasted. That I know and I agree. But a fee was what I was willing to pay, a full service slap in the face- no. Update 1: So yeah, I checked my bank account and that $200 is pending for a service I absolutely did not receive. Does this mean I'm owed product? Update 2: Still mad about this, went to the internet to look for their policy on their "fees". Their own website policy says I should have only been charged 50% because I called with less than 24 hour notice- their own words. They charged me 100% as if I were a no-call/no-show per their website. Weird- cause that's not at all what happened- because I certainly called and talked to someone within the 24 hours who TOLD ME I'd be paying them full service- before the time of my appointment. It didn't say "within 24 hours but no less than 3 hours before the appointment" for the 50%. Sketch-city. Do business here if you like the idea of a place treating others like trash. Update 3: The shady nature of this business knows no bounds. I saw another negative review here saying they have "wiped clean" other reviews they didn't like from Google. (That is where this original post lives) And so to protect my post I've saved it, their policy (with a time stamp) and I'm documenting the shenanigans with great interest. NEVER give a business your debit card especially over the phone and BEFORE you've even received service. I've learned my lesson and I hope this helps anyone especially during this time where money is tight and getting charged this absurd amount literally changes things completely. There's so many salons in this area (and these other places do not require card info up front) we do not need this abuse.

Natalia is terrific! I wasnt sure what I wanted but after a consult and explanation, i decided on a…read morecut and full highlights. Natalia is delightful in addition to talented. She loves her work and it shows; I'm very pleased and making an appointment for my 21 yr old granddaughter. You will enjoy going to this clean, friendly salon.

Great salon! It's a warm and welcoming place - they make you feel at home from the minute you walk…read morein. Ask for Kayla . . . you will be pleased with her listening skills, proven experience, and professionalism. As you can see from the pictures below, she did a fantastic job of blending my highlighted hair.

Wonderful experience with Kelsey - I was very hesitant to change my hair and with her expertise it…read morereally changed my confidence. 1000% highly recommend.

Thea is the bomb!…read more She got my hair right ! She takes her time Makes everything prefect! I have black hair and she got the prefect blended balayage

Not in any way shape or form close to what I wanted. Good customer service but the end product was…read morenot what I wanted

I am so glad I found Nikki as a hair stylist! Nikki was immediately a warm and personable…read moreindividual who is not only knowledgeable but also receptive during conversation. I don't trust my curls with anyone I am not related to... and now I can excitably add Nikki as the third person I trust with my hair care needs! Thank you, Nikki!

From the owner: At Hudson & Fouquet, we believe that your salon experience should not be transactional - it should…read morebe personal. The life-long relationships we build with our guests are rooted in creativity, communication and integrity. We love to collaborate and we are committed to maintaining the integrity of your hair. Welcome to your new salon home.

Minya is the best. Offers a great professional cut & blowout at a fraction of the price as…read morecompetitors. Even without the price difference I would still go to her as she's incredibly talented. Highly recommend! Call in advance for appointment as she books up fast.

Everything was just right, the service and the cut. Will be back. I loved how friendly they were…read moreand the vibe. My first time and was very satisfied

Outstanding- simply the best!! Wonderful people and service. Always a pleasure to go. Great…read morelocation as well.

Do yourself a favor and book an appointment with Nick Miller. I was scheduled for a blowout this…read moreSaturday with Nick and after seeing the disaster state of my hair color he made time for a partial balayage that came out fabulous! He was attentive, kind and when I was in a huge pinch he was reliable. He did such a wonderful job with the color I'm getting a ton of compliments. I usually pull more of a yellow tone and he was able to pull a cooler blonde effortlessly. This was my first time at this salon and it was very clean. I'll be returning because I'm in love with my color!! Thank you so much Nick!

I came to Maxx Hair Studio to get a Japanese Straight Perm. It had been almost 2 years since my…read morelast JSP, and my hair was mostly grown out. My stylist, Nikki was able to restore it to its former glory and make it perfect again! The price was extremely reasonable for JSP, especially compared to other shops in the area. Never the less, they delivered exceptional quality and service. This is one of the best places I've ever gone for the process. I was especially impressed when, after the first process, Nikki noticed some stubborn hairs were still curly. Rather than cutting corners, she redid the entire process until it was perfectly smooth and straight. I really appreciate that! (I have had lazy stylists before who try to hide imperfections rather than address them!) I felt like I really got my money's worth here, and it was one of the best jobs anyone has ever done on my hair. I will absolutely be back for a touch up when my perm starts to grow out again! And the price was so reasonable, there's no need for me to stretch it out so long anymore!

Sue at Maxx Hair Studio is exceptional and my stylist turned therapist and sister LOL!!! I've…read moretrusted her with my hair for over 10 years, and she consistently delivers flawless cuts and color--especially when I consistently come in without a clue of what I want. Her expertise, attention to detail, and ability to enhance my style are unmatched. She's also incredibly accommodating with my busy momprenuer/wife/corporate boss lady/travel schedule, which I truly appreciate. I highly recommend her to anyone seeking a skilled and reliable stylist!

This woman is absolutely amazing! I wish I came here first when I got my hair braided a few weeks…read moreprior. I ended up bringing my daughter here about a month ago and it was the best decision I could've made for her. She was ready for my daughter right on the dot for her appointment time and she went straight to prepping. Not only is Aminata sweet, respectful, gentle, professional, and quite fast I might add, but she makes you feel right at home as well. I couldn't have asked for a better stylist! When it came to picking out the colour for the braiding hair, I actually always go with either a #1B or #2 for my daughter, but as the professional Aminata is, she chose a #4 instead, which turned out to be a perfect match. I had no idea! It didn't stop there though. She not only asked for my opinion; she also made sure my daughter was comfortable with the choice as well. I've never seen a stylist ask an 11 year old for a second opinion. Aminata made my daughter feel significant and gave her confidence since she was the one sitting in Aminata's chair. That's EXTREMELY important to me, because my husband and I are raising our kids to know that they matter and they have a voice. We teach our children to speak up and she gave that opportunity to my daughter without me even saying one word about it. Although she's closed today (which made me remember to write a review in the first place), I plan to call tomorrow to book another appointment for my other daughter. I really hope she does locks because my husband wants to start going to her along with my son after hearing about my daughter's experience. This has nothing to do with her as a professional, but I have to speak about her character. We had a long conversation about countless topics. Within those conversations, I've concluded that Aminata has a heart of gold! She's sweet, understanding, patient, aspiring and inspiring, and has the best intentions for our children and humanity as a whole. She spoke with a passion you can't fake. In a world often characterized by its fast-paced nature and the pursuit of personal success, encountering someone with a heart of gold is like finding a rare gem amidst the hustle and bustle. I had the privilege of getting to know Aminata whose genuine kindness and unwavering compassion left an indelible mark on me. From the very first interaction, it became evident that this person's heart was a reservoir of goodness. I left to get food and when I came back, Aminata was speaking on the phone with someone. The conversation I overheard made me realize that she understands the power of compassion. Her ability to empathize with others and offer genuine support created an atmosphere of warmth and comfort that brought a smile to my face. One of the most striking qualities was her selflessness. Aminata places the needs of others before her own, demonstrating an unparalleled generosity of spirit. Whether it she's a listening ear during someone's challenged time or extending a helping hand without hesitation, Aminata's kindness aren't calculated; it's like she was acting on an instinctive response to the call of humanity. What truly sets this person apart is her authenticity. There are no ulterior motives, no hidden agendas--just a sincere desire to make the world a better place and a passion for hair. This may seem like a lot, but it definitely is not. I'm saying all of this, because many people are unaware, but hair transfers energy. If someone has bad intentions for you or a negative heart, that energy can get passed to you through your hair. Due to what I observed and our experiences, I trust her and will continue to do so. I also plan to reach out to her to work with her in the future to help grow her business. I have a few professions that are in the field of marketing, fashion, etc. and I want nothing but the best for her business. Aminata, if you ever read this, just know that I want to offer you my services free of charge. You've prepaid for anything we do together for your business, with your kindness and character. I can't wait to come back to discuss with you further, on how we can grow your business!

Ami never disappoints. I trust her with my hair. Since moving from NYC metro area, I had to make…read moresure I had a trusted hair care person. She knows how to grow hair, do amazing color treatments, recommend excellent hair care management and she pours in her love of the Lord!